IBM OpenPages vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
8th
Ranking in IT Governance
2nd
Average Rating
6.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Average Rating
8.0
Number of Reviews
38
Ranking in other categories
IT Vendor Risk Management (1st)
 

Mindshare comparison

As of June 2024, in the GRC category, the mindshare of IBM OpenPages is 8.5%, up from 7.4% compared to the previous year. The mindshare of RSA Archer is 17.9%, down from 21.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
Unique Categories:
IT Governance
35.5%
IT Vendor Risk Management
10.6%
 

Featured Reviews

Olawale Ayuba - PeerSpot reviewer
Jan 23, 2024
Enables us to manage global workflow and users' relationships with the links
We use the solution for IT governance, risk management, and office management. We are looking at users' status in the IT risk bank links IT assessment risk assessment. IBM software has a risk register and something with risk controls. It is a new area for us. We are actively marketing this…
Fabricio Oliveira Nascimento - PeerSpot reviewer
Mar 13, 2023
Great support, easy to deploy, and scalable
We use RSA Archer to connect to the purchasing department so that vendors can sell new projects, and we can connect these sales to our project management. This solution connects both areas to develop demand and activities, allowing us to control technical resources and manage hours. RSA Archer also…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The content, reporting, and workflow features stand out as the most valuable aspects."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The product’s interface is very intuitive."
"RSA Archer has reduced the time and effort required for meetings."
"Makes auditing much more convenient."
"The most valuable features of RSA Archer are the asset management, risk management, and vendor management."
"It has the best workload management features."
"Its user interface is pretty neat, and there is flexibility in generating the data. You can customize reports at any level. You can directly get reports in Tableau format. If you want to generate statistical data, you can create reports with graphs. There is an adequate amount of flexibility for changing the format, the type of graphs, etc."
"The most valuable features are the advanced workflow and the dashboards. This tool can present data wonderfully to management, and it is easy for them to manage the risk plans."
"The solution has helped our organization manage our internal and external activities."
"Enables development of any application, automation of any workflow including the GRC work processes."
 

Cons

"I believe there's room for improvement in establishing connections with external information."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"The solution must allow customization in reporting."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
"The ticket handling process could be improved."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"Recently, we made a suggestion for cross references, like for one application to another. There were limitations there, so we're hoping that will be included in the next upgrade."
"The product is expensive."
"The solution as a whole could be simplified."
"The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you have to scroll or type elsewhere and copy-paste it. It's very inconvenient."
"There should be a way to export and get data from the system in PDF or PowerPoint presentation format. This would be a great addition."
 

Pricing and Cost Advice

"The solution is not cheap."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
"It is not expensive. It is reasonable. We only pay for the licensing."
"The solution is not at all a cheap product."
"I am not sure about other companies, but it's quite expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
9%
Healthcare Company
8%
Hospitality Company
5%
Educational Organization
46%
Financial Services Firm
14%
Computer Software Company
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What features and capabilities does IBM OpenPages v8.2 have?
Here are the new features and capabilities of IBM OpenPages v8.2: The new task-focused user interface makes finding and completing tasks easier, such as creating and managing risks, incidents, an...
What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
IBM can provide expertise in support and implementation rather than third-party SaaS. The pricing could also be improved.
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you ...
What is your primary use case for RSA Archer?
We primarily use the system control module and specific IT control models for ongoing risk assessment activities. We use it on a day-to-day basis.
 

Also Known As

OpenPages
Archer
 

Learn More

 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about IBM OpenPages vs. RSA Archer and other solutions. Updated: May 2024.
789,577 professionals have used our research since 2012.