IBM OpenPages vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
8th
Ranking in IT Governance
2nd
Average Rating
6.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Ranking in IT Governance
1st
Average Rating
8.0
Number of Reviews
38
Ranking in other categories
IT Vendor Risk Management (1st)
 

Mindshare comparison

As of July 2024, in the GRC category, the mindshare of IBM OpenPages is 6.2%, up from 5.5% compared to the previous year. The mindshare of RSA Archer is 15.4%, down from 16.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
Unique Categories:
IT Governance
25.0%
IT Vendor Risk Management
10.3%
 

Featured Reviews

Olawale Ayuba - PeerSpot reviewer
Jan 23, 2024
Enables us to manage global workflow and users' relationships with the links
We use the solution for IT governance, risk management, and office management. We are looking at users' status in the IT risk bank links IT assessment risk assessment. IBM software has a risk register and something with risk controls. It is a new area for us. We are actively marketing this…
PR
May 22, 2023
Scalable, reliable, overall great functionality, and beneficial assessments, raise dispensation for application as well as other securty controls
We use RSA Archer in my organization for assessments (ISO, GDPR, PCIDSS, etc.) or to raise dispensation for any application, security-related controls If we want to perform the application assessment or any ISMS assessment, earlier, we had to do it manually. The RSA Archer tool gives us the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The product’s interface is very intuitive."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"This solution helped us with the centralization of our governance data, so we could house all of our controls in one place. We could use that central repository of all our controls to build our risk management strategy and our policy and governance. So we could use controls as a central library and build policy, and then build risk management around it."
"Even non-technical people can be masters of the product."
"The Advance Workflow feature simplifies things."
"Solution is scalable."
"RSA Archer is a good tool and I have found performing the application, ISMS, and TPRM assessments beneficial."
"The solution has improved my organization by having everything combined to a single platform."
"The last project was for an investment group that was using Excel. Shifting their records from one position to another took approximately 15 minutes. In Archer, we created a workflow for them to leverage it, and they could send the single record with one click to one person within seconds. The whole process went from 15 minutes to two minutes to get the approval for the records. The main purpose of Archer is to just make it easy."
"The most valuable part of the product is the ease-of-use and the opportunity to create custom security applications easily."
 

Cons

"The solution must allow customization in reporting."
"I believe there's room for improvement in establishing connections with external information."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"In a future release, there should be an option to upload the main data."
"There are certain restrictions on API integrations, and it is not simple or straightforward."
"Slow turnaround time from support team."
"It would be nice if RSA Archer featured more customization. When customers are updating, they should be notified whether certain updates are optional. The install screen should not proceed to the next page unless we make some selections about which updates we want to install."
"Performance could be improved."
"The technology's a little outdated."
"An area for improvement would be the user interface. They could also offer more on-demand applications free of cost."
"When we have to do formulas or some other type of calculation in Archer, it sometimes doesn't work correctly. The fields don't display right, and we have to contact RSA Archer support to fix things. I think the calculation components are a bit complicated."
 

Pricing and Cost Advice

"The solution is not cheap."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"It is not expensive. It is reasonable. We only pay for the licensing."
"The solution is not at all a cheap product."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
10%
Healthcare Company
8%
Manufacturing Company
5%
Educational Organization
48%
Financial Services Firm
14%
Computer Software Company
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What features and capabilities does IBM OpenPages v8.2 have?
Here are the new features and capabilities of IBM OpenPages v8.2: The new task-focused user interface makes finding and completing tasks easier, such as creating and managing risks, incidents, an...
What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
IBM can provide expertise in support and implementation rather than third-party SaaS. The pricing could also be improved.
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you ...
What is your primary use case for RSA Archer?
We primarily use the system control module and specific IT control models for ongoing risk assessment activities. We use it on a day-to-day basis.
 

Also Known As

OpenPages
Archer
 

Learn More

 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about IBM OpenPages vs. RSA Archer and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.