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Diligent One Platform (formerly Highbond) vs IBM OpenPages comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Diligent One Platform (form...
Ranking in GRC
20th
Ranking in IT Governance
8th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
IT Vendor Risk Management (21st)
IBM OpenPages
Ranking in GRC
6th
Ranking in IT Governance
2nd
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the GRC category, the mindshare of Diligent One Platform (formerly Highbond) is 2.4%, down from 3.7% compared to the previous year. The mindshare of IBM OpenPages is 3.6%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Market Share Distribution
ProductMarket Share (%)
IBM OpenPages3.6%
Diligent One Platform (formerly Highbond)2.4%
Other94.0%
GRC
 

Featured Reviews

WW
Data Analyst at Rhythex
Good automation and analytics, but is costly
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in producing reports that meet the expectations of our clients and customers. It would be beneficial if the focus could be shifted toward improving the reporting aspect. The impact report is a crucial aspect, as we only have one opportunity to create it. Galvanize HighBond can improve by generating more impact reports post-project, and allowing access to the reports using a web version, which would greatly benefit us. The cost of the solution is expensive and needs improvement.
Gabriele  Meneguzzi - PeerSpot reviewer
GRC Practice Leader at Stratos Analytics
Have improved operational control and simplified internal workflows through a clear user interface
The most useful features in IBM OpenPages are the workflow features and front-end. The workflow feature in IBM OpenPages is very flexible, easy to configure, and can help design every kind of process, while the front-end is very useful, clear, simple, and dynamic. The benefit of a centralized platform in risk management, such as IBM OpenPages, is that it allows sharing information and guarantees a central framework of risk and control. The dashboards in IBM OpenPages help with monitoring processes for different users and profiles, and we use the dashboard extensively to show the state of different processes to control them. IBM OpenPages integrates effectively with other tools and existing infrastructure for my customers as we integrate other tools, using APIs to match different information, though some other tools may better support integration. IBM offers Connect, an add-on for integration, but we do not use it, relying solely on API. The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is automation."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"The most useful features in IBM OpenPages are the workflow features and front-end, as noted by Ian Francis, an IBM expert lab, with the workflow feature being very flexible, easy to configure, and able to help design every kind of process, while the front-end is very useful, clear, simple, and dynamic."
"IBM OpenPages saves time in my work as a developer."
"IBM OpenPages provides time savings in recording risk management components."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The most valuable features are the workflow engine, calculations, and security rules."
"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
 

Cons

"The cost of the solution is expensive and needs improvement."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"I believe there's room for improvement in establishing connections with external information."
"Some self-relationships are not available in OpenPages' relationship model."
"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."
"The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages."
"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."
 

Pricing and Cost Advice

"I give the cost of the solution a six out of ten."
Information not available
report
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
9%
Computer Software Company
8%
Energy/Utilities Company
5%
Financial Services Firm
25%
Manufacturing Company
12%
Comms Service Provider
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
There is nothing in particular that needs improvement in IBM OpenPages, although reporting could be improved to make it easier to create reports.
What is your primary use case for IBM OpenPages?
My customers' main use cases for IBM OpenPages include ICT risk, operational risk management, and regulatory and compliance management.
 

Also Known As

Rsam GRC, HighBond, HighBond by Galvanize , Diligent GRC Platform
OpenPages
 

Overview

 

Sample Customers

CNA Insurance
Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
Find out what your peers are saying about Diligent One Platform (formerly Highbond) vs. IBM OpenPages and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.