IBM OpenPages vs MetricStream comparison

IBM and MetricStream are both solutions in the GRC category. IBM is ranked #6 with an average rating of 8.0, while MetricStream is ranked #10 with an average rating of 7.0. IBM holds a 2.5% mindshare in G, compared to MetricStream’s 3.0% mindshare. Additionally, 71% of IBM users are willing to recommend the solution, compared to 60% of MetricStream users who would recommend it.

IBM OpenPages

Read 9 IBM OpenPages reviews

2,070 Views
1,884 Comparison Views

71% willing to recommend

MetricStream

Read 4 MetricStream reviews

2,001 Views
1,661 Comparison Views

60% willing to recommend

IBM OpenPages

MetricStream

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Executive SummaryUpdated on Feb 4, 2025

MetricStream and IBM OpenPages are competing products in risk and compliance management. IBM OpenPages generally offers superior features, making it a more comprehensive choice, though MetricStream is noted for its competitive pricing and support services.

Features: MetricStream provides robust risk management and compliance solutions with a comprehensive reporting system and effective enterprise risk tracking. IBM OpenPages offers advanced analytics, extensive configurability, and integration options, allowing for detailed insights and a customizable user experience.

Ease of Deployment and Customer Service: MetricStream presents a straightforward deployment model with reliable customer service, aiding quick adoption. IBM OpenPages provides a flexible deployment framework and exceptional support, offering more tailored solutions, although it may be slightly more complex to deploy.

Pricing and ROI: MetricStream is noted for its cost-effectiveness, providing a lower initial setup cost and faster returns on investment. IBM OpenPages demands a higher initial investment but offers substantial long-term value through its comprehensive functionality.

To learn more, read our detailed IBM OpenPages vs. MetricStream Report (Updated: April 2026).

Buyer's Guide

IBM OpenPages vs. MetricStream

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM OpenPages

Ranking in GRC

6th

Ranking in IT Governance

3rd

Average Rating

7.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

MetricStream

Ranking in GRC

10th

Ranking in IT Governance

4th

Average Rating

7.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Continuous Controls Monitoring (4th), IT Vendor Risk Management (10th)

Mindshare comparison

As of April 2026, in the GRC category, the mindshare of IBM OpenPages is 2.5%, down from 5.5% compared to the previous year. The mindshare of MetricStream is 3.0%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

GRC Mindshare Distribution
Product	Mindshare (%)
IBM OpenPages	2.5%
MetricStream	3.0%
Other	94.5%

GRC

Featured Reviews

Gabriele Meneguzzi

GRC Practice Leader at Stratos Analytics

Have improved operational control and simplified internal workflows through a clear user interface

The most useful features in IBM OpenPages are the workflow features and front-end. The workflow feature in IBM OpenPages is very flexible, easy to configure, and can help design every kind of process, while the front-end is very useful, clear, simple, and dynamic. The benefit of a centralized platform in risk management, such as IBM OpenPages, is that it allows sharing information and guarantees a central framework of risk and control. The dashboards in IBM OpenPages help with monitoring processes for different users and profiles, and we use the dashboard extensively to show the state of different processes to control them. IBM OpenPages integrates effectively with other tools and existing infrastructure for my customers as we integrate other tools, using APIs to match different information, though some other tools may better support integration. IBM offers Connect, an add-on for integration, but we do not use it, relying solely on API. The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages.

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John Quant

Owner at a consultancy with 1-10 employees

Centralized risk libraries have streamlined audits and now highlight clunky workflows and upgrades

MetricStream can be improved in several areas. Sometimes the overall flow of the application can seem a bit clunky, based on feedback from clients. From my understanding and what I have heard from developers within MetricStream during my deeper use of the application, the application seems to have been developed within silos, and the interaction of certain applications internally could definitely be improved in terms of the overall coding that exists between applications within the solution. The only improvement I suggest for MetricStream is to gather a collaborative think tank from several of the largest clients and compile feedback to prioritize suggested enhancements from multiple organizations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With OpenPages, the risks and controls are registered and monitored continuously."

"IBM OpenPages provides time savings in recording risk management components."

"The content, reporting, and workflow features stand out as the most valuable aspects."

"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."

"The most useful features in IBM OpenPages are the workflow features and front-end, as noted by Ian Francis, an IBM expert lab, with the workflow feature being very flexible, easy to configure, and able to help design every kind of process, while the front-end is very useful, clear, simple, and dynamic."

"IBM OpenPages saves time in my work as a developer."

"The most valuable features are the workflow engine, calculations, and security rules."

"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."

More IBM OpenPages pros

"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."

"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."

"The interface is mobile-friendly and it is getting a good response from our customers."

"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."

"It has good features and good functionality, and our customers feel there is a lot of merit in that."

"MetricStream is something like an all-in-one solution where I do not need to write scripts or conduct audits."

Cons

"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."

"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."

"Pricing! It's very expensive just for the licenses."

"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."

"The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages."

"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."

"Some self-relationships are not available in OpenPages' relationship model."

"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."

More IBM OpenPages cons

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."

"I would like to see out-of-the-box integration with more security, it would be helpful."

"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."

"The support part is terrible, rating about one out of ten."

"I would like to see out-of-the-box integration with more security, it would be helpful."

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version."

Pricing and Cost Advice

Information not available

"They are flexible in terms of customers' needs."

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Manufacturing Company

Construction Company

Comms Service Provider

Financial Services Firm

21%

Educational Organization

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1

No data available

Questions from the Community

What needs improvement with IBM OpenPages?

There is nothing in particular that needs improvement in IBM OpenPages, although reporting could be improved to make it easier to create reports.

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What is your primary use case for IBM OpenPages?

My customers' main use cases for IBM OpenPages include ICT risk, operational risk management, and regulatory and compliance management.

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What advice do you have for others considering IBM OpenPages?

For those planning to use IBM OpenPages, I recommend defining exactly what you want and understanding how IBM OpenPages can help you before starting to use it. I rate IBM OpenPages a nine out of ten.

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What needs improvement with MetricStream?

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What is your primary use case for MetricStream?

My main use case for MetricStream is for audit and risk management.

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What advice do you have for others considering MetricStream?

My advice for others looking into using MetricStream is to ensure collective representation from all business units that will be clients of the application across the organization. For example, in ...

See all answers

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Product Reports

Buyer's Guide

GRC

March 2026

Download IBM OpenPages product report

Buyer's Guide

GRC

March 2026

Download MetricStream product report

Also Known As

OpenPages

No data available

Overview

Enables customers to manage risk and compliance initiatives across the enterprise, helping businesses to reduce loss, improve decision-making about resource allocation, and optimize business performance.

IBM

Provides advanced capabilities such as risk calculators and risk heat maps for risk analysis and monitoring.

MetricStream

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank

Buyer's Guide

IBM OpenPages vs. MetricStream

April 2026

Free Report: IBM OpenPages vs. MetricStream

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