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IBM OpenPages vs MetricStream comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
6th
Ranking in IT Governance
2nd
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
MetricStream
Ranking in GRC
9th
Ranking in IT Governance
4th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Continuous Controls Monitoring (9th), IT Vendor Risk Management (17th)
 

Mindshare comparison

As of January 2026, in the GRC category, the mindshare of IBM OpenPages is 3.0%, down from 5.8% compared to the previous year. The mindshare of MetricStream is 3.0%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Market Share Distribution
ProductMarket Share (%)
IBM OpenPages3.0%
MetricStream3.0%
Other94.0%
GRC
 

Featured Reviews

Gabriele  Meneguzzi - PeerSpot reviewer
GRC Practice Leader at Stratos Analytics
Have improved operational control and simplified internal workflows through a clear user interface
The most useful features in IBM OpenPages are the workflow features and front-end. The workflow feature in IBM OpenPages is very flexible, easy to configure, and can help design every kind of process, while the front-end is very useful, clear, simple, and dynamic. The benefit of a centralized platform in risk management, such as IBM OpenPages, is that it allows sharing information and guarantees a central framework of risk and control. The dashboards in IBM OpenPages help with monitoring processes for different users and profiles, and we use the dashboard extensively to show the state of different processes to control them. IBM OpenPages integrates effectively with other tools and existing infrastructure for my customers as we integrate other tools, using APIs to match different information, though some other tools may better support integration. IBM offers Connect, an add-on for integration, but we do not use it, relying solely on API. The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages.
AP
Practice Lead Cybersecurity at Finesse Global
Reasonably priced, stable, with out of the box deployment, and has good local support
They have now reworked it. The interface is mobile-friendly and it is getting a good response from our customers. It's a very good feature that the product offers. It is also available as a cloud option, which is getting a lot of interest from customers who are looking into the GRCC. It is very useful, especially in the solution platform. It has good features and good functionality, and our customers feel there is a lot of merit in that. I think that the portal is constantly improving. They do their own enhancements very often. They keep doing those enhancements from their site itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM OpenPages provides time savings in recording risk management components."
"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"IBM OpenPages saves time in my work as a developer."
"The most valuable features are the workflow engine, calculations, and security rules."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The most useful features in IBM OpenPages are the workflow features and front-end, as noted by Ian Francis, an IBM expert lab, with the workflow feature being very flexible, easy to configure, and able to help design every kind of process, while the front-end is very useful, clear, simple, and dynamic."
"The interface is mobile-friendly and it is getting a good response from our customers."
"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
 

Cons

"Some self-relationships are not available in OpenPages' relationship model."
"I believe there's room for improvement in establishing connections with external information."
"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."
"The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages."
"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
 

Pricing and Cost Advice

Information not available
"They are flexible in terms of customers' needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
10%
Comms Service Provider
6%
Retailer
6%
Financial Services Firm
24%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
No data available
 

Questions from the Community

What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
There is nothing in particular that needs improvement in IBM OpenPages, although reporting could be improved to make it easier to create reports.
What is your primary use case for IBM OpenPages?
My customers' main use cases for IBM OpenPages include ICT risk, operational risk management, and regulatory and compliance management.
What are the main differences between RSA Archer, MetricStream and IBM OpenPages?
RSA Archer, IBM OpenPages and MetricStream are the top GRC software solutions in the market today. Out of the 3, IBM OpenPages has a slightly upper hand as IBM has come up with powerful Artificial ...
 

Comparisons

 

Also Known As

OpenPages
No data available
 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Find out what your peers are saying about IBM OpenPages vs. MetricStream and other solutions. Updated: December 2025.
879,711 professionals have used our research since 2012.