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Fortra's Automate pros and cons

Vendor: Fortra
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

A unique feature in Fortra's Automate is the ability to use a database as a trigger to launch tasks, enhancing task automation capabilities.
Fortra's Automate offers excellent pricing and licensing, making it an economical and long-term investment with no recurring licensing costs.
Fortra's Automate's drag-and-drop functionality simplifies automation processes, making it accessible for users without coding expertise.
Automate increases efficiency by automating tasks like file manipulation and FTP functionalities, which are crucial for business processes.
Fortra's Automate improves business efficiency by focusing on strategic activities and minimizing manual errors through automation.

CONS

There is a need for improved web automation and OCR functionality, particularly for Hebrew text, with Fortra's Automate.
Challenges include difficulties in logging and error messages, which are often vague and complicate debugging processes.
Lack of robust technical support, limited knowledge base, and community support impact customer experience.
Integration capabilities with modern services like CRM platforms and AWS are insufficient, forcing reliance on custom scripting.
High licensing costs are a concern, and there's a need for better stability tools due to memory usage issues.
 

Fortra's Automate Pros review quotes

it_user266805 - PeerSpot reviewer
Computer Services & Infrastructure Manager at a manufacturing company with 1,001-5,000 employees
Sep 25, 2017
A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added.
reviewer1028862 - PeerSpot reviewer
Senior Manager at a consultancy with 201-500 employees
Jun 21, 2019
This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training.
LP
Chief Technology Officer at LIbi Technologies
Jun 4, 2020
The interface is simple, user-friendly, and very intuitive.
Learn what your peers think about Fortra's Automate. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,954 professionals have used our research since 2012.
JF
Principal at Adaptive Growth, Inc
Sep 2, 2020
The most valuable feature is the drag-and-drop interface, which is very Windows-like.
TR
Senior Principal @ Trexin - an Architecting Delivery Executive and Fairy Duster in Chief at a consultancy with 51-200 employees
Oct 1, 2020
The most valuable features for my client are timing and scheduling.
FS
RPA Architect & RPA Product Owner at Francisco Sosa
Dec 30, 2020
The licensing of the product is very good. You only need to license it once and then you have it forever.
reviewer1417143 - PeerSpot reviewer
Business Analyst at a tech services company with 51-200 employees
Jan 6, 2021
I actually quite liked the no-coding functionality.
OM
Chief Administrative Officer at rpa total centroamerica
Feb 4, 2021
The pricing is excellent. I would give them perfect marks in that regard.
reviewer1550007 - PeerSpot reviewer
Product Manager - RPA at a security firm with 11-50 employees
Apr 8, 2021
The solution is continuously adding more integrations to help with workflows and bot and task creation.
JG
Automation Architect at Credibanco
May 14, 2021
This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market.
 

Fortra's Automate Cons review quotes

it_user266805 - PeerSpot reviewer
Computer Services & Infrastructure Manager at a manufacturing company with 1,001-5,000 employees
Sep 25, 2017
I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice.
reviewer1028862 - PeerSpot reviewer
Senior Manager at a consultancy with 201-500 employees
Jun 21, 2019
While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath.
LP
Chief Technology Officer at LIbi Technologies
Jun 4, 2020
The OCR for Hebrew text needs to be improved.
Learn what your peers think about Fortra's Automate. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,954 professionals have used our research since 2012.
JF
Principal at Adaptive Growth, Inc
Sep 2, 2020
The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email.
TR
Senior Principal @ Trexin - an Architecting Delivery Executive and Fairy Duster in Chief at a consultancy with 51-200 employees
Oct 1, 2020
They do not encrypt passwords, so this is an issue with HIPAA compliance.
FS
RPA Architect & RPA Product Owner at Francisco Sosa
Dec 30, 2020
The solution has a very weak knowledge base.
reviewer1417143 - PeerSpot reviewer
Business Analyst at a tech services company with 51-200 employees
Jan 6, 2021
It's possible that they could use a stronger community for seeking guidance and help.
OM
Chief Administrative Officer at rpa total centroamerica
Feb 4, 2021
The technical support could be better. We suffer from language barriers, as we are in Argentina.
reviewer1550007 - PeerSpot reviewer
Product Manager - RPA at a security firm with 11-50 employees
Apr 8, 2021
Some companies have asked for voice integration. This is likely part of the roadmap.
JG
Automation Architect at Credibanco
May 14, 2021
The interface could be more user-friendly and easier to navigate.