A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added.
Fortra's Automate offers unique task-triggering using databases, features a user-friendly drag-and-drop interface for easy deployment, and provides great value with a one-time licensing fee. It excels in reducing manual tasks and increasing efficiency, delivering a significant ROI. However, web automation and OCR for Hebrew text need enhancements. HIPAA compliance issues and inadequate technical support are drawbacks. Additionally, logging and error messages require clarity for better troubleshooting.