We performed a comparison between Fortra's Automate and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The licensing of the product is very good. You only need to license it once and then you have it forever."
"The most valuable features for my client are timing and scheduling."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"We have found the pricing to be very reasonable."
"It gives us a central place to schedule tasks and run them distributed."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"The tool is low code which saves you from a developer."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"One feature I like is that it makes the matrix easy for an unstructured document."
"It's not so complex to design what you need to."
"Kofax TotalAgility is stable."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The OCR for Hebrew text needs to be improved."
"Fortra's Automate is not as reliable as I would like it to be."
"Table line item extraction is not possible through Quick Capture."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. Fortra's Automate is rated 8.2, while Tungsten TotalAgility is rated 8.2. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA), whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA. See our Fortra's Automate vs. Tungsten TotalAgility report.
See our list of best Robotic Process Automation (RPA) vendors.
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