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Buyer's Guide
Extended Detection and Response (XDR)
September 2022
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AlexLibis - PeerSpot reviewer
Owner/CEO at Mator
Real User
Top 10
Good API integration, user-friendly user interface, and easy installation
Pros and Cons
  • "The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus."
  • "The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."

What is our primary use case?

The primary use case of ESET Endpoint Security is the antivirus.

What is most valuable?

The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus.

I believe I can find it in the most recent version in a sandbox. Network Security in a Sandbox It includes seven different tools, including network security, IPS/IDS, and ESET which is also valuable.

It is easy to use.

The user interface is very easy. 

API integration is good. 

They have an iteration tool that makes the API connection flawless.

What needs improvement?

I don't see changing EDR in the cloud's future. Tool for being proactive. The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future. But, proactive is excellent.

I would like to see ESET include the Proactive feature. The process is killed by decision support. Unplug the endpoint book station from the network.

If you do not use Cynet, it must be added to ESET Endpoint.

For how long have I used the solution?

I have worked with ESET Endpoint Security for five years.

I have a three-year service agreement with ESET to sell green. It's been three years, and I believe it's near the end of the year. 

 I have no issues with ESET; it's the workstation's ESET and Cynet. I believe are perfect solutions.

I am working with EDR, it's a full version. We have updated it to the latest version.

It is a central update, it's cloud maintenance.

Because I do not have any sensitive data, it is sufficient to use the public cloud.

What do I think about the stability of the solution?

ESET Endpoint Security is very stable.

All of the update releases are very established.

I would rate the stability a nine, or ten out of ten.

What do I think about the scalability of the solution?

I have not experimented with scalability.

With servers, we have approximately 3, 000 users in my department. This includes the hardware and virtual servers.

How are customer service and support?

We have no issues with the local technical support team that we use in Israel.

I would rate them a five out of five.

They are excellent. 

They respond quickly and speak the language, which is beneficial.

Which solution did I use previously and why did I switch?

I am working with a new Endpoint Security Company, and the name of the product is Cynet.

I am still working with Cynet.

Instead of Cynet, it is an EDR. It is now extended XDR. It is an extended response.

For Endpoint Security, I use both ESET and Cynet. However, unlike ESET, Cynet is a proactive tool. MDR is included. It is also paired with SOC.

One of the companies I oversee is one of the Mator company's branches, and they use Cisco Endpoint Security, which is a terrible tool when compared to ESET or Cynet.

How was the initial setup?

The initial setup is very simple.

We require one person a few hours per month for maintenance.

I have about 3,000 endpoints and a three-person IT team.

What's my experience with pricing, setup cost, and licensing?

I have purchased the full version.

I would rate the pricing a three out of five.

It is not expensive, but it is also not inexpensive. There is room for improvement, and the price could be lower.

What other advice do I have?

I would rate ESET Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Gian Michele Roletto - PeerSpot reviewer
SOC Manager at Nais Srl
Real User
Top 5Leaderboard
Good dashboard, and is easy to use, but is not very informative, or complete
Pros and Cons
  • "The information the dashboard provides is very clear."
  • "When it comes to core analysis, and security analysis, Cortex needs to provide more information."

What is our primary use case?

I am an integrator. I deploy and implement solutions for our customers.

What is most valuable?

It is a simple platform to use.

The dashboard is good, it's very clean and very simple to read. The information the dashboard provides is very clear.

What needs improvement?

This solution is not complete enough to help us. We use a different platform that provides us with more information.

In my opinion, it is not a very complete program. I prefer to work with Carbon Black. It's a better solution as well as Cynet. For example, I use Cynet when I check installations, which provides me with more information. It is not easy to use for beginners, but it provides me with more information, which is lacking in Cortex. When it comes to core analysis, and security analysis, Cortex needs to provide more information. Cynet is a complete platform in my opinion.

We are ready to use a new solution called Deep Instinct. It's a new concept of the security platform. It's a very new company from the USA.

I would like to see a feature that allows you to check the endpoints included. I am currently having trouble checking the endpoints when using Cortex. Including this feature would benefit the platform's endpoints.

What do I think about the stability of the solution?

Cortex XDR by Palo Alto Networks is absolutely stable.

What do I think about the scalability of the solution?

Cortex XDR by Palo Alto Networks is a scalable platform.

Which solution did I use previously and why did I switch?

I am currently using QRadar in more than one enterprise, as well as Cynet, and Darktrace. We also use all of the Microsoft platforms with QRadar.

I have a team working on this solution. So I assisted a customer in deploying and implementing this solution. My colleague and I have formed a team. I am a SOC manager, my new role is that of a SOC manager. I don't use it directly, but I try to assist my colleague in working with more enterprises or customers. We have, I believe, five or six different IBM QRadar platforms.

We use several solutions and they are all good, but each one is different.

Cynet is a good platform, but helpful for my team because it is not simple to understand.

What other advice do I have?

I would rate Cortex XDR by Palo Alto Networks a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Buyer's Guide
Extended Detection and Response (XDR)
September 2022
Get our free report covering SentinelOne, Microsoft, Darktrace, and other competitors of Cynet. Updated: September 2022.
633,184 professionals have used our research since 2012.