Bitdefender GravityZone EDR Reviews

Name: Bitdefender GravityZone EDR
Brand: Bitdefender
Rating: 4.2 (61 reviews)

4.2 out of 5

61 reviews
96% willing to recommend

726 followers

What is Bitdefender GravityZone EDR?

Bitdefender GravityZone Ultra is an endpoint security solution that offers protection against even the most elusive cyber threats. The solution provides a full range of security capabilities, including threat detection, pre- and post- compromise visibility, alert triage, automatic response, advanced search, investigation, and more. It is designed with a single agent/single consoler architecture, is cloud-native, and also supports on-premises deployments.

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Bitdefender GravityZone EDR is the #9 ranked solution in EDR tools. PeerSpot users give Bitdefender GravityZone EDR an average rating of 8.4 out of 10. Bitdefender GravityZone EDR is most commonly compared to CrowdStrike Falcon: Bitdefender GravityZone EDR vs CrowdStrike Falcon. Bitdefender GravityZone EDR is popular among the small business segment, accounting for 42% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Buyer's Guide

Bitdefender GravityZone EDR

June 2025

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Featured Bitdefender GravityZone EDR reviews

AMBARISH PATKAR

Products &Service Head; Head of IT at Wahl India

I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…

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Kevin Mabry

CEO at Sentree Systems, Corp.

I like the risk assessment tool built into Bitdefender GravityZone EDR because I'm really into risk assessments and vulnerability testing. I think that is crucial and needed, and I don't see that often with most EDRs. The telemetry I get from the tool can be used in a SOC I use. The solution has behavior monitoring that allows you to monitor people's specific behaviour and practices. You can then ask the person to stop or start doing something. You can also do application management and access management. You can do many things within Bitdefender GravityZone EDR because it is like a one-stop shop scenario.

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Rias Majeed

CTO at Exceed NetSec LLC

Policy customization and deployment need a little bit of improvement. The push policies, the first line, and all those things. So, there is room for improvement in the customization of policies. That's the software part. You can have multiple policies, but customizing them is where they need to improve. Integration with the ERP systems in that area is a little bit of a pain. You have to know how to exclude folders like SQL folders and ERP software folders. It takes a little bit of training, like coding the program and all those things. Sometimes, very rarely, we come across issues with high CPU utilization, but it's immediately resolved. It happens once in a while. The AI capabilities could be better. We cannot fully depend on AI. We have to look at things like false positives. If the clients are using a legacy system, AI might flag it as a threat. We can't fully rely on AI to make decisions. We have to look at what kind of threats come in and evaluate them accordingly. But once you take action, then later you can let AI handle it. The first time, we have to evaluate it.

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Bitdefender GravityZone EDR mindshare

As of June 2025, the mindshare of Bitdefender GravityZone EDR in the Endpoint Detection and Response (EDR) category stands at 2.5%, down from 3.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

PeerResearch reports based on Bitdefender GravityZone EDR reviews

Type	Title	Date
Category	Endpoint Detection and Response (EDR)	Jun 30, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 30, 2025	Download
Comparison	Bitdefender GravityZone EDR vs CrowdStrike Falcon	Jun 30, 2025	Download
Comparison	Bitdefender GravityZone EDR vs SentinelOne Singularity Complete	Jun 30, 2025	Download
Comparison	Bitdefender GravityZone EDR vs Microsoft Defender for Endpoint	Jun 30, 2025	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	15.0%	96%	132 interviews Add to research
Microsoft Defender for Endpoint	4.1	10.6%	94%	197 interviews Add to research

Valuable Features

Bitdefender GravityZone EDR's most valuable features include easy installation, configuration, and deployment, intuitive management through the cloud, and strong endpoint protection. Users appreciate real-time threat detection features like ransomware protection, phishing filters, and behavior monitoring. The EDR component provides detailed threat analysis. Its centralized control and integration capabilities, combined with minimal impact on system performance, make it a popular choice. Clients enjoy its flexibility and the support received from distributors.

"Go for Bitdefender GravityZone EDR without any second thought."
"It has the ability to remotely control user PCs and execute specific commands to ensure their security. However, this capability could also pose some concerns."
"I like the risk assessment tool built into Bitdefender GravityZone EDR because I'm really into risk assessments and vulnerability testing."

Room for Improvement

Bitdefender GravityZone EDR lacks granularity in exclusions and reporting customization and needs performance enhancements. Users report endpoint and server slowdowns, application control issues, and challenges with uninstallations. Improvements are needed in cyber threat intelligence feeds, user analytics, and integration with cloud services. Remote management features, better pricing, and easier navigation are also sought. Enhancing firewall capabilities, reporting depth, threat alerting, and inclusion of additional features like DLP and asset management would be beneficial.

"When patching devices for updates, if a device is not switched on, it does not provide information dynamically."
"They need to improve the dashboard by adding a dedicated executive view. This view should provide executives with a clear overview of what's happening."
"The solution's workflow is very cumbersome and should be improved."

ROI

Bitdefender GravityZone EDR provides a good return on investment by reducing the mean time to detect or respond to threats. It protects network administrators' peace of mind and secures data. Users find it challenging to calculate ROI but recognize everyday protection. Feedback indicates a balanced price package fulfilling needs within budgets. It eliminates the need to reimage computers due to viruses, improving organizational security while being cost-effective for smaller clients.

Pricing

Bitdefender GravityZone EDR offers competitive pricing with flexible licensing options, including monthly, annual, and three-year plans. The cost is generally affordable and varies based on the user's environment and infrastructure. Discounts may be available for volume purchases or negotiated deals. Licensing is typically endpoint-based, with costs primarily centered around the standard license, while additional features may incur extra charges. Compared to competitors, Bitdefender is often viewed as a cost-effective solution, providing value for money.

"Bitdefender GravityZone EDR is cost-effective and has the best pricing."
"It is not that expensive. Compared to its competitors, it is well-priced and well-placed."
"The licensing cost has been manageable for our small team."

Popular Use Cases

Organizations primarily leverage Bitdefender GravityZone EDR for endpoint security, focusing on protection against malware, ransomware, and viruses. It is valued for its cloud-based deployment, offering flexibility in remote monitoring and centralized policy management. Features include encryption, DLP capabilities, and detection of advanced threats, enhancing visibility and control across networks. Its lightweight design ensures minimal impact on system performance. Resellers and distributors highlight its suitability for diverse sectors, including banks and enterprise clients.

Service and Support

Bitdefender GravityZone EDR's customer service and support are frequently rated highly, with users praising their responsiveness and assistance. Some report swift response times and effective issue resolution. However, there are concerns about the cumbersome process of handling queries, often requiring ticket submissions which may delay immediate responses. While many rate the service between seven to nine out of ten, some express frustrations due to language barriers and complicated issues requiring prolonged communication. Users appreciate multilingual and region-specific support availability.

Deployment

Bitdefender GravityZone EDR's initial setup is typically straightforward and simple. Users often find it easy to deploy, especially in cloud environments. Deployment methods vary, including manual and automated approaches within network systems. Complexity may arise with pre-existing security software. Adequate support and a clear setup process contribute to a smooth experience. Settings can be customized, and deployment may require varying durations depending on environment size and existing infrastructure. Users appreciate the ease and clarity provided during setup.

Scalability

Bitdefender GravityZone EDR is highly scalable and adaptable for various organizational sizes, supporting thousands of users seamlessly. Users report excellent scalability, with the capacity to expand usage as needed. Many organizations, from small businesses to large enterprises, find it easy to scale by simply adding more licenses. The cloud-based nature allows for streamlined deployment, ensuring flexibility and efficient management across different environments. Scalability ratings are consistently high, highlighting positive experiences without major hurdles.

Stability

Users frequently mention Bitdefender GravityZone EDR as a stable choice. They report no issues with stability, crashes, or major bugs, rating it highly on reliability. It requires minimal resources, does not slow down machines, and offers effective performance. The endpoint communication process is straightforward, ensuring efficient synchronization. Despite minor interface concerns, Bitdefender GravityZone EDR maintains a reputation for being extremely stable, reliable, and efficient, with stability ratings often reaching nine or ten out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Bitdefender GravityZone EDR Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

14%

Comms Service Provider

12%

Government

Hospitality Company

University

Manufacturing Company

Retailer

Financial Services Firm

Educational Organization

Construction Company

Real Estate/Law Firm

Media Company

Non Profit

Healthcare Company

Wholesaler/Distributor

Legal Firm

Energy/Utilities Company

Recreational Facilities/Services Company

Outsourcing Company

Insurance Company

Performing Arts

Transportation Company

Consumer Goods Company

Pharma/Biotech Company

Security Firm

Compare Bitdefender GravityZone EDR with alternative products

Learn more about Bitdefender GravityZone EDR

Bitdefender GravityZone Ultra Features

Bitdefender GravityZone Ultra has many valuable key features. Some of the most useful ones include:

Extended endpoint detection and response: Bitdefender GravityZone Ultra applies XDR capabilities to detect advanced attacks across multiple endpoints in hybrid infrastructures, including workstations, servers, or containers running various operating systems.

Integrated human and endpoint risk analytics: The Bitdefender GravityZone Ultra solution continuously identifies user actions and behaviors that may pose a security risk to your organization, such as using unencrypted web pages for logging into websites, usage of compromised USBs, poor password management, recurrent infections, and more.

Layered defense: Bitdefender GravityZone Ultra offers highly effective layered protection to protect against threats by using signatureless technologies like advanced local and cloud machine learning, behavior analysis technologies, and integrated sandbox and device hardening.

Low overhead incident investigation and response: Bitdefender GravityZone Ultra allows incident response teams to react fast and stop ongoing attacks via fast alerts, attack timelines, and sandbox outputs.

Bitdefender GravityZone Ultra Benefits

There are many benefits to implementing Bitdefender GravityZone Ultra. Some of the biggest advantages the solution offers include:

Next-gen prevention and detection: The solution uses advanced prevention capabilities such as PowerShell Defense, Exploit Defense, and Anomaly Detection to block attacks earlier in the attack chain (at pre-execution) so your security posture remains intact and safe. Once an active threat is detected, automatic response kicks in to block further damage or lateral movements.

Cross platform coverage: Bitdefender GravityZone Ultra covers all enterprise endpoints, running Windows, Linux, or Mac in physical, virtualized, or cloud infrastructures, ensuring consistent security across your entire infrastructure.

Third-party integration APIs: Bitdefender GravityZone Ultra supports integration with pre-existing security operations tools.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Bitdefender GravityZone Ultra solution.

Robert N., CEO at CSToday, says, “We like the dashboard, the console, the reporting. It's very easy to deploy. It has great security with excellent standard policies and is extremely stable.”

PeerSpot user David A., Cybersecurity Analyst & System Engineer at Compucare Systems Inc., mentions, "The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."

Troy F., Managing Director at TEPSA (Pty) Ltd., comments, “The valuable features are, of course, the protection against malware, ransomware, and any other forms of malicious software, but the solution also provides application and device control which stops people copying things onto a memory stick, for example. In addition, it provides web filtering and blocking of inappropriate websites. The product covers pretty much every aspect of cyber security, but the primary function that everybody gets it for is the anti malware or antivirus protection.”

Bitdefender GravityZone EDR was previously known as Bitdefender GravityZone Ultra, Bitdefender GravityZone.