We performed a comparison between Cynet and Cortex XDR by Palo Alto Networks based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. Cortex XDR presents an intuitive interface, advanced identification of risks, expandability, and compatibility with various other solutions. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools. Cortex XDR could use enhancements in hard disk encryption, security integration, and customer education.
Service and Support: Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents. Some customers were impressed with Palo Alto support, while others reported mixed experiences.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. Some users thought Cortex XDR’s deployment was fast and straightforward, while others consider it to be a complex and time-consuming task that requires thorough planning.
Pricing: Customers generally view Cynet's pricing and licensing experience as affordable and a good value for its features. Some reviewers said Cortex XDR is expensive, but others said it was reasonable for the robust feature set Cortex offers.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Cortex XDR creates value by ensuring system and data security rather than a financial return on investment.
Comparison Results: Our users favor Cynet over Cortex XDR. Cynet offers an all-encompassing cybersecurity solution, equipped with cutting-edge ransomware detection, protection against threats, SOC monitoring, and an easily navigable interface. Users praise Cynet for its swift and customized setup process tailored to individual customer requirements. Cortex XDR receives varying opinions regarding its initial setup, pricing, and customer support, with some users finding it complex and costly.
"The ability to hunt that IM data set or the identity data set at the same time is valuable. As incident response professionals, we are very used to EDRs and having device process registry telemetry, but a lot of times, we do not have that identity data right there with us, so we have to go search for it in some other silo. Being able to cross-correlate via both datasets at the same time is something that we can only do in Def"
"Defender is easy to use. It has a nice console, and everything is all in one place."
"The integration, visibility, vulnerability management, and device identification are valuable."
"Microsoft 365 Defender is simple to upgrade."
"The Endpoint Manager is incredible; it has a very straightforward interface and is exceedingly easy to use. Pulling out and deploying different tags or resources is a simple task across various departments with different levels of security. The notifications are also simple and satisfying; it's great to see the bubble informing us which devices are compliant and which are waiting to update."
"I like 365 Defender's advanced threat hunting. The dashboard is user-friendly with templates for site policies, etc. The most important use case is evaluating the risk links and applications."
"The 'Incidents and Alerts' tab is a valuable feature where we can find triggered alerts."
"From the perspective of Microsoft 365 XDR, the main benefit is a single, centralized dashboard offering the holistic visibility organizations crave."
"If there are multiple alerts, the app will automatically create and rate an event instead of going through each one."
"It has pretty much everything we need and works well within the Palo Alto ecosystem."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"The interface is easy to use and it is more up to date than our previous solution."
"The tool's use cases are relevant to security."
"Stability is a primary factor, and then there's the ease of distribution and policy management."
"Stability is one of the features we like the most."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"I like that it is possible to use the solution to check more information about the users' devices."
"The most valuable feature is the monitored support behind it."
"The initial setup is very fast and very easy."
"The most valuable feature of this solution is the network part of it because most of the endpoint products in XDS products we find Cynet has networking user behavior analysis and network analysis, for the whole team."
"The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect. There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people. The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does."
"I have found the continued support and pretty much all the features to be valuable. They all stand out as being positive. It continues to detect unusual activity when it's supposed to, and so far we haven't had any issues."
"We are protecting all our workstations."
"The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"This solution could be improved if it included features such as those offered by Malwarebytes."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"My client would like the solution to be more customizable without using code. You can only build on the default console, but we're not allowed to change it."
"Sometimes, configurations take much longer than expected."
"There are still some components, such as vulnerability management within the vendor product, where improved integration would be beneficial."
"Offboarding latency should be reduced. Even after a device has been successfully offboarded using a particular offboarding script, it still shows up as onboarded."
"Since all of our databases are updated and located in the cloud, I would like additional support for this."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"Limited remote connection."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"Cortex XDR could be improved with more GUI features."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"I would like to see some additional features related to email protection included."
"The command line interface could be improved."
"They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."
"Cynet fails to deploy the same technology in mobile devices."
"The reporting is a little weak and could be improved. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time."
"SIEM - Although with their Centralised Log Management Cynet has created the basis for SIEM functionality, this is to be expanded in the near future."
"Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible."
"It is an endpoint agent, but they don't have a probe for checking the network traffic. They could improve from this point of view."
"There is room for improvement in terms of support. The support should be faster to respond."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while Cynet is ranked 15th in Endpoint Protection Platform (EPP) with 35 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Cynet is rated 8.8. The top reviewer of Cortex XDR by Palo Alto Networks writes "It provides a whole new level of visibility and integrates with most other vendors". On the other hand, the top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Trend Micro Apex One, whereas Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, ESET Endpoint Protection Platform and Darktrace. See our Cortex XDR by Palo Alto Networks vs. Cynet report.
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