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Cortex XSIAM vs Cynet comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Organizations using Cortex XSIAM saw significant ROI and improved incident management through automation, though results vary short-term.
Sentiment score
6.5
Cynet users report security benefits and operational efficiencies, appreciating automation despite challenges in quantifying exact ROI figures.
 

Customer Service

Sentiment score
6.1
Customer service differs for Cortex XSIAM: Premium support is favored; other tiers vary in efficiency and responsiveness.
Sentiment score
7.4
Cynet's customer service is praised for knowledgeable, 24/7 support, though some note room for improvement in speed and availability.
With premium support, core Palo Alto technical experts handle issues directly.
It is ineffective in terms of responding to basic queries and addressing future requirements.
The Palo Alto support team is fully responsive and helpful.
Their SOC side support, when a threat is detected, is excellent.
Their technical support can be improved in terms of speed when opening a ticket.
I was very satisfied with their technical support.
 

Scalability Issues

Sentiment score
6.8
Cortex XSIAM is praised for scalability and flexibility, though some desire improved on-premises options and integration capabilities.
Sentiment score
7.7
Cynet efficiently scales across organizations, managing 100,000+ endpoints with excellent performance, supporting diverse systems, and quick deployments.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
The solution is highly scalable.
Cynet is very scalable.
The solution is easy to scale.
 

Stability Issues

Sentiment score
7.5
Cortex XSIAM is highly stable, despite occasional issues, praised for reliability, installation ease, and performance across environments.
Sentiment score
8.3
Cynet is praised for stability and reliability, with high ratings, easy integration, and effective updates addressing minor issues.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
 

Room For Improvement

Cortex XSIAM needs better integration, user interface, and performance, with improvements in vulnerability detection, support, and licensing options.
Cynet needs better Android support, improved integrations, enhanced automation, and a more user-friendly dashboard and administration console.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
Cortex could improve the detection and online resolution of security vulnerabilities.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Having a DLP feature would also add value.
Integration with local Active Directory, not only Azure AD, is a must.
 

Setup Cost

Cortex XSIAM's competitive pricing faces mixed reviews, with additional costs for add-ons and integration despite perceived value.
Cynet provides flexible, cost-effective licensing with comprehensive features, often considered a better value than competitors like CrowdStrike.
The first impression is that XSIAM would be more expensive than others we tried.
The product is very expensive.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
I think the pricing of Cynet is fair and one of the better options in the market.
The price of Cynet is reasonable considering its features and support.
 

Valuable Features

Cortex XSIAM offers advanced SOAR capabilities, enhancing security with machine learning, automation, and efficient threat detection without extensive logs.
Cynet offers user-friendly, advanced protection with real-time monitoring, easy deployment, competitive pricing, and comprehensive threat detection.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
The flexibility for creating manual workflows stands out.
Its signature-less subscriptions and robust detection power stand out in improving threat detection.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
The most effective features of Cynet are its ransomware protection and lateral movement deception.
The SOAR function, deception, and forensics are very useful.
 

Categories and Ranking

Cortex XSIAM
Ranking in Security Information and Event Management (SIEM)
15th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Identity Threat Detection and Response (ITDR) (5th), AI-Powered Cybersecurity Platforms (7th)
Cynet
Ranking in Security Information and Event Management (SIEM)
10th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
43
Ranking in other categories
Endpoint Protection Platform (EPP) (18th), User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (5th), Extended Detection and Response (XDR) (8th), Ransomware Protection (4th)
 

Mindshare comparison

As of August 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cortex XSIAM is 2.9%, up from 1.4% compared to the previous year. The mindshare of Cynet is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

AKASH MAJUMDER - PeerSpot reviewer
Incident response times have significantly reduced with efficient device integration and log parsing capabilities
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports. Additionally, a future update request is to enable tagging of endpoints in groups, similar to a feature available in Cortex XDR. The AI analytics need fine-tuning because some use cases are not working from my side.
Zubair Ahmad - PeerSpot reviewer
Managed threat detection efficiently with minimal resource usage
We used the solution as a Managed Detection and Response (MDR) service. It detected threats, and the team managing our services took care of it. We did not face any major challenges or attacks, and memory utilization was minimal. It functioned very well Cynet was valuable since it efficiently…
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
13%
Comms Service Provider
10%
Manufacturing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
The licensing cost of Cortex XSIAM is more or less the same as Splunk, making it quite expensive compared to other tools. There are additional expenses for more functionalities.
What needs improvement with Cortex XSIAM?
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports. Additionally, a future update request is to enable tagging of endpoints in groups, simila...
When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
The price of Cynet is reasonable considering its features and support.
 

Overview

 

Sample Customers

Information Not Available
Meuhedet, East Boston Neighborhood Health Center
Find out what your peers are saying about Cortex XSIAM vs. Cynet and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.