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Bitdefender GravityZone EDR vs Cynet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR offers effective data security, reduces threat response times, and delivers good value, enhancing user satisfaction.
Sentiment score
6.7
Cynet effectively prevents cyberattacks, offering automation and affordability, with no reported issues in nearly two years.
The return on investment with Cynet is pretty good, as it doesn't require a dedicated resource to manage, being highly automated.
 

Customer Service

Sentiment score
5.5
Bitdefender GravityZone EDR's customer service is praised for speed and responsiveness but criticized for delays and resolution issues.
Sentiment score
7.4
Cynet's customer support is responsive and helpful, though some users note delays and suggest regional improvements.
I would rate customer service and support as nine out of ten.
My experience with the technical support of Cynet is excellent; they are just one click away.
Their SOC side support, when a threat is detected, is excellent.
I was very satisfied with their technical support.
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone EDR is scalable, easy to deploy, adaptable for various environments, and receives high scalability ratings.
Sentiment score
7.8
Cynet scales effortlessly for businesses of all sizes, ensuring seamless integration and adaptability across various environments.
I would rate the scalability of Bitdefender EDR as nine out of ten.
We can deploy Cynet for 50,000 users, and we have deployed it at that scale, with the capability to scale higher to 100,000 users without any challenges.
The solution is highly scalable.
Cynet is very scalable.
 

Stability Issues

Sentiment score
6.3
Bitdefender GravityZone EDR is praised for stability, seamless integration, efficiency, and minimal false positives, despite minor server communication issues.
Sentiment score
8.3
Cynet is praised for stability and reliability, efficiently handling threats with minimal impact and easy issue resolution.
Within six years of usage, we have not had any issues such as outages or downtime.
 

Room For Improvement

Bitdefender GravityZone EDR faces challenges with exclusions, reporting, usability, features, pricing, and support, needing overall improvement.
Cynet must improve mobile support, global reach, customization, integrations, user interface, AI, and manage false positives better.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Having a DLP feature would also add value.
Cynet offers enough visibility into our infrastructure, showing all endpoints and other agentless devices.
 

Setup Cost

Bitdefender GravityZone EDR offers competitive, flexible pricing and tailored agreements, appealing to enterprise users for its cost-effectiveness.
Cynet provides cost-effective, flexible pricing with adaptable licensing, offering high value compared to competitors like CrowdStrike and SentinelOne.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
I think the pricing of Cynet is fair and one of the better options in the market.
The price of Cynet is reasonable considering its features and support.
 

Valuable Features

Bitdefender GravityZone EDR offers comprehensive, reliable endpoint protection with easy management, advanced threat detection, and centralized cloud control.
Cynet provides advanced threat detection, real-time monitoring, and scalable cybersecurity with user-friendly design and competitive pricing.
The features I find most effective for threat detection include centralized control policy distribution.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
One of the important items is the reporting functionality.
The vendor manages our infrastructure's cybersecurity through a Security Operations Center (SOC).
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
10th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Cynet
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
44
Ranking in other categories
Security Information and Event Management (SIEM) (11th), Endpoint Protection Platform (EPP) (16th), User Entity Behavior Analytics (UEBA) (3rd), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (5th), Extended Detection and Response (XDR) (8th), Ransomware Protection (4th)
 

Mindshare comparison

As of September 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.6%, down from 2.9% compared to the previous year. The mindshare of Cynet is 1.7%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.6%
Cynet1.7%
Other95.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Suhas Dalvi - PeerSpot reviewer
Comprehensive protection with minimal false positives enhances threat management
Cynet's real-time threat detection has helped reduce risks for our organization overall. Cynet's centralized control feature is very user-friendly, has a good user interface, and is very convenient, requiring hardly one or two people to manage the entire console, which is not resource-heavy and automates many processes, making it very easy to use without alert fatigue due to low false positives. Autonomous Breach Protection has helped us mitigate threats proactively by being highly automated, requiring very few people to manage it for forensics and investigation due to its low false positive rate, which is less than 1.3%, and it doesn't consume much memory, making it light on the endpoints. Cynet is the only platform in the industry in the endpoint XDR that meets all steps of the MITRE ATT&CK framework, scoring on all 143 odd steps, with a false positive rate of less than 1.3%. Cynet's machine learning algorithms are very effective in adapting to new threats.
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
12%
Manufacturing Company
6%
Hospitality Company
6%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise9
Large Enterprise10
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise7
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
The negative aspect is that when asking for customization, the OEM takes considerable time to implement changes. Many times customization is not possible, and the OEM states that such customization...
When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
No data available
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Meuhedet, East Boston Neighborhood Health Center
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Cynet and other solutions. Updated: July 2025.
867,445 professionals have used our research since 2012.