We performed a comparison between Bitdefender GravityZone EDR and Cynet based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. It is known for its easy setup, scalability, and reasonable pricing. Cynet offers strong ransomware protection and an intuitive interface. The reviews suggest that Bitdefender GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools.
Service and Support: Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails. Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents.
Ease of Deployment: Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day. Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly.
Pricing: Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services. Customers generally think Cynet is affordable and a good value for its features.
ROI: Bitdefender GravityZone EDR offers varied ROI based on different situations. Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data.
Comparison Results: Our users prefer Bitdefender GravityZone EDR over Cynet. Users appreciate GravityZone EDR's firewall functionality, advanced control options, centralized dashboard, and robust security measures. Our reviews say GravityZone EDR provides a more user-friendly experience and better value for the price.
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"NGAV and EDR features are outstanding."
"The most valuable feature is the analysis, because of the beta structure."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"This is stable and scalable."
"It is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The setup is pretty simple."
"The setup was easy."
"The most valuable features are the solution's thorough detection and ease of use."
"The most valuable feature of Bitdefender GravityZone Ultra is the ETX and ETM endpoint protection."
"The solution is probably one of the top five, best security solutions on the market at the moment."
"It is stable."
"The Ultra is a valuable feature."
"The cloud management is easy and useful, especially in our case when we have multiple offices in different locations."
"They are constantly updating the solution against malware."
"The feature that I have found most valuable is that the configuration and the usage of the product are not so complicated. For people responsible for using this infrastructure for the first line of workstation monitoring, it's quite easy to use."
"We are protecting all our workstations."
"The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued."
"The initial setup is simple and user-friendly."
"I like the Cynet Correlator™ feature."
"If some unusual activity happens on the network, such as I open administrator sessions in a short duration of an hour on many computers in the lab, it sends me an alert about my network saying that one user opened three, four, or five sessions in one hour. Similarly, if I try to play with the disk size on a computer, it will send me an alert, and it will also stop the operation."
"We are using almost all of the features and we find it quite good overall."
"We are very satisfied with the level of performance we get."
"FortiEDR can be improved by providing more detailed reporting."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Cannot be used on mobile devices with a secure connection."
"The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"Technical support could be faster and more responsive."
"They need to improve their encryption capabilities."
"Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved."
"Areas for improvement would be performance and pricing."
"The only problem we have, and I don't know if maybe it's the package we bought, is that it lacks the parts of data protection and application blacklisting."
"They should improve the solution's patch management feature."
"In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
"The solution lacks URL filtering."
"They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."
"Cynet fails to deploy the same technology in mobile devices."
"I would like to see more emphasis on building the data lake and storing all endpoint data in the enterprise data lake so that data mining can be performed"
"The inability to add contact information inside the Cynet is also an issue because it makes things more complicated. I would like to have a simple feature to enter a contact name and number for the person taking care of that unit or that server."
"There could be more customization options and detailed information provided in the reports."
"Could have better integration with other security applications."
Bitdefender GravityZone EDR is ranked 15th in Endpoint Detection and Response (EDR) with 54 reviews while Cynet is ranked 14th in Endpoint Detection and Response (EDR) with 35 reviews. Bitdefender GravityZone EDR is rated 8.6, while Cynet is rated 8.8. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Intercept X Endpoint and Check Point Harmony Endpoint, whereas Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint and ESET Endpoint Protection Platform. See our Bitdefender GravityZone EDR vs. Cynet report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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