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Cynet vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Cynet is valued for immediate cyberattack prevention, automation benefits, and perceived security ROI, despite unclear numerical metrics.
Sentiment score
7.5
Symantec Endpoint Security delivers positive ROI by enhancing virus protection, reducing downtime, and improving operational efficiency with minimal disruption.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
 

Customer Service

Sentiment score
7.6
Cynet's customer service is praised for 24/7 responsiveness and expertise, though general issue support speed can improve.
Sentiment score
7.2
Symantec Endpoint Security's support is praised but varies post-Broadcom, with delays and regional differences affecting effectiveness.
Their SOC side support, when a threat is detected, is excellent.
Their technical support can be improved in terms of speed when opening a ticket.
I was very satisfied with their technical support.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
 

Scalability Issues

Sentiment score
7.9
Cynet offers scalable solutions for diverse clients, ensuring seamless deployment and efficient management across thousands of endpoints and environments.
Sentiment score
7.8
Symantec Endpoint Security is scalable, user-friendly, and ideal for large organizations, effortlessly integrating with existing systems.
The solution is highly scalable.
The solution is easy to scale.
Cynet is very scalable.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
 

Stability Issues

Sentiment score
8.5
Cynet is stable, reliable, and easy to integrate, with users rating its performance highly and rarely reporting issues.
Sentiment score
7.8
Symantec Endpoint Security is generally reliable, though updates and operating system variations can occasionally disrupt stability and resource usage.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
 

Room For Improvement

Cynet aims to enhance mobile/Linux support, user experience, automation, cloud security, reporting, and third-party tool integration.
Symantec Endpoint Security faces performance issues, complex management, insufficient threat detection, and compatibility problems affecting usability and support.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Cynet offers enough visibility into our infrastructure, showing all endpoints and other agentless devices.
There have to be more integrations with other firewalls and domain controllers of the network.
It is cumbersome to use, particularly in handling firewall management.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
 

Setup Cost

Cynet offers competitive, flexible pricing with extensive features and centralized management, providing substantial value without hidden fees.
Symantec Endpoint Security is valued for its cost-effective pricing, flexible plans, and discounts for long-term or special contracts.
The price of Cynet is reasonable considering its features and support.
I think the pricing of Cynet is fair and one of the better options in the market.
It seems to be half the cost or more affordable than other solutions.
I rate the pricing, setup cost, and licensing around nine out of ten.
Symantec Endpoint Protection and Symantec Endpoint Security Enterprise are quite affordable, with Symantec Endpoint Security Complete costing about four times the Endpoint Protection price, still comparable to other EDR products.
 

Valuable Features

Cynet offers exceptional ransomware protection with automation, seamless integration, comprehensive security, and a user-friendly interface at a reasonable price.
Symantec Endpoint Security provides comprehensive protection with device control, intrusion prevention, anti-virus, centralized management, and cross-platform integration.
The vendor manages our infrastructure's cybersecurity through a Security Operations Center (SOC).
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
Cynet was valuable since it efficiently managed MDR without consuming a lot of resources.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
 

Categories and Ranking

Cynet
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
42
Ranking in other categories
Security Information and Event Management (SIEM) (11th), User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (13th), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (4th), Extended Detection and Response (XDR) (8th), Ransomware Protection (4th)
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cynet is 1.2%, down from 1.2% compared to the previous year. The mindshare of Symantec Endpoint Security is 3.8%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Zubair Ahmad - PeerSpot reviewer
Managed threat detection efficiently with minimal resource usage
We used the solution as a Managed Detection and Response (MDR) service. It detected threats, and the team managing our services took care of it. We did not face any major challenges or attacks, and memory utilization was minimal. It functioned very well Cynet was valuable since it efficiently…
MohammadAlshatreet - PeerSpot reviewer
Resolve support issues promptly while optimizing system resource usage
I use the solution primarily for scanning and identifying threats, which is essential in determining the percentage of resources used, such as CPU and hard disk. It's important to balance resource consumption to maintain operational efficiency. Furthermore, the incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
9%
Manufacturing Company
8%
University
5%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
The price of Cynet is reasonable considering its features and support.
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

No data available
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about Cynet vs. Symantec Endpoint Security and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.