UKG vs Zoho People Plus comparison

UKG and Zoho are both solutions in the Cloud HCM category. UKG is ranked #5 with an average rating of 8.1, while Zoho is ranked #16 with an average rating of 8.0. UKG holds a 5.5% mindshare in CHCM, compared to Zoho’s 0.5% mindshare. Additionally, 89% of UKG users are willing to recommend the solution, compared to 100% of Zoho users who would recommend it.

UKG

Read 125 UKG reviews

6,779 Views
1,869 Comparison Views

89% willing to recommend

Zoho People Plus

Read 2 Zoho People Plus reviews

219 Views
173 Comparison Views

100% willing to recommend

UKG

Zoho People Plus

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between UKG and Zoho People Plus based on real PeerSpot user reviews.

Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed UKG vs. Zoho People Plus Report (Updated: April 2025).

Buyer's Guide

UKG vs. Zoho People Plus

April 2025

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

UKG

Ranking in Cloud HCM

5th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

125

Ranking in other categories

Benefits Administration (4th), Talent Management (5th), Employee Scheduling Software (1st), Employee Time Tracking Software (3rd), HR Analytics Software (1st), Talent Acquisition (5th)

Zoho People Plus

Ranking in Cloud HCM

16th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Cloud HCM category, the mindshare of UKG is 5.5%, down from 5.7% compared to the previous year. The mindshare of Zoho People Plus is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Featured Reviews

Lonnie Fluck

Senior HR/ Talent Acquisition Leader at FitzDrake Search

Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement

I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…

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Eckart Jensen

CEO at HR ACT Pte Ltd

Offers a very competitive pricing model but needs to offer flexibility

In my company, we are going down with the implementation service because it is too much of a hassle. If you are supporting European-based companies being located in another location, Zoho is not flexible. As a vendor, you cannot support European business in Asia. You need to be a European vendor to support European business in Asia, and I gave Zoho feedback already that it doesn't make sense as the European vendor who's not on the ground in Asia does not understand the requirements in Asia. As per Zoho, the European vendor makes a joint venture with a local vendor in Asia, and then they do the project together, but I feel that no customer will pay for such complexity. The only challenge is if you are a European business based in Asia and you want to have your data on an EU server, it is a nightmare. The tool should offer more flexibility in areas like attendance. Its features are okay. The solution needs more reporting tools. I should be able to choose where to store the data since, as a European business, you are obliged to store your data in Europe.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The setup process is straightforward."

"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."

"The solution's UI is good. Also, it is very easy to use."

"I have found the most valuable feature to be business intelligence and Cognos reporting."

"I like UKG's integration."

"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."

"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."

"It is much easier to use and the customer service is better than our previous solution."

More UKG pros

"The most valuable feature of the solution is its analytics part."

"Zoho People has valuable features like simplicity in use and ease of configuration."

Cons

"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."

"The product's integration features need improvement."

"I would like the capability to use UKG as a single platform without the need to alternate between systems."

"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."

"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."

"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."

"UKG could be a little more flexible in some areas."

"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."

More UKG cons

"There is also a need to improve the accessibility of historical employee data, making it as seamless as some other systems."

"The only challenge is if you are a European business based in Asia and you want to have your data on an EU server, it is a nightmare."

Pricing and Cost Advice

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"If you're going for the full suite, it can be fairly pricey."

"The platform is not affordable but also not the most expensive."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"The pricing depends on the number of licenses we buy."

"Zoho People Plus has a very competitive pricing model. The pricing part is tier-based, and it is eight Euros per user."

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Top Industries

By visitors reading reviews

Educational Organization

85%

Computer Software Company

Healthcare Company

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.

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What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...

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What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...

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What is your experience regarding pricing and costs for Zoho People Plus?

The pricing is in tune with what the market is.

See all answers

What needs improvement with Zoho People Plus?

Enrichment of current features by adding more functionality would be beneficial. There is also a need to improve the accessibility of historical employee data, making it as seamless as some other s...

See all answers

What is your primary use case for Zoho People Plus?

I use Zoho People for managing the entire end-to-end HR activities. I have experience as a Zoho configurator and a power user. My use case involves the services industry, primarily IT services and ...

See all answers

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Compared 100% of the time

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Product Reports

Buyer's Guide

UKG

April 2025

Download UKG product report

Buyer's Guide

Cloud HCM

March 2025

Download Zoho People Plus product report

Also Known As

UKG Pro, UKG Dimensons, UKG Ready

No data available

Overview

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

UKG

Zoho People Plus is a comprehensive HR management suite designed to streamline various HR functions and improve workforce productivity.

Zoho People Plus offers an integrated platform for employee management, combining HR processes, performance management, and collaboration tools. It supports comprehensive use cases including onboarding, attendance tracking, and payroll processing. Users appreciate its ability to automate repetitive tasks, reduce manual errors, and promote employee engagement. While it provides a robust set of features, users indicate a need for enhancements in reporting and analytics capabilities.

What are the key features of Zoho People Plus?

Employee Database: Centralized storage for employee records for easy access.
Performance Management: Tools for setting goals and appraisals to track employee progress.
Time and Attendance: Streamlined methods to manage working hours and leaves.
Payroll Automation: Simplified payroll processes integrating with attendance and other HR systems.
Self-Service Portal: Empowers employees with access to their data and HR functions.

What ROI outcomes can be found in reviews?

Increased Efficiency: Automation leads to reduced admin workload and error rates.
Enhanced Employee Satisfaction: Better tools for performance tracking and feedback.
Cost Savings: Integrations reduce the need for multiple third-party tools.

In industries such as IT, manufacturing, and education, Zoho People Plus aids in adherence to compliance requirements and efficient workforce management. Its flexibility allows adaptation to industry-specific needs, making it a reliable choice for diverse organizational environments.

Zoho

Sample Customers

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Information Not Available

Buyer's Guide

UKG vs. Zoho People Plus

April 2025

Free Report: UKG vs. Zoho People Plus

Find out what your peers are saying about UKG vs. Zoho People Plus and other solutions. Updated: April 2025.

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