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UKG vs Zoho People Plus comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

UKG
Ranking in Cloud HCM
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (3rd), Talent Management (6th), Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (7th), AI-Agents for HR (5th)
Zoho People Plus
Ranking in Cloud HCM
14th
Average Rating
8.0
Reviews Sentiment
4.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud HCM category, the mindshare of UKG is 5.0%, down from 5.4% compared to the previous year. The mindshare of Zoho People Plus is 0.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG5.0%
Zoho People Plus0.8%
Other94.2%
Cloud HCM
 

Featured Reviews

Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
KV
Director at LTI - Larsen & Toubro Infotech
Simplicity in configuration enhances performance management discussions
Zoho People has valuable features like simplicity in use and ease of configuration. The performance management feature is particularly good as it provides flexibility in managing performance cycles. It allows the measurement of various aspects like KPIs, goals, and competency skills. It also helps in plotting the nine-box grid, which is crucial for performance and talent management discussions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have not encountered any stability issues."
"Customer service is very good and technical support is very good."
"With their assistance, we've been able to cut down on payroll processing errors, analyze our benefits for accuracy, and eliminate foreseeable issues with effective reporting."
"Customer Service: We had issues initially, but have received great support from both our customer service manager as well as Eric."
"The solution's employee experience is pretty good."
"The reporting functionality specifically has provided our organization with real-time, customized data, allowing us to make data-driven decisions and build programs based on actual data."
"The attention paid to what customers want in product services."
"Self Service has opened up a lot for employees, and there is more visibility to employee data from all levels."
"The most valuable feature of the solution is its analytics part."
"We are quite satisfied with Odoo; we are able to add modules or apps whatever we require based on our company's requirements on our own."
"Zoho People has valuable features like simplicity in use and ease of configuration."
 

Cons

"Depending on who you get on the phone, customer service is either fantastic or non-existent."
"The Time Management module currently lacks the same look and feel of the UltiPro application and the other modules that Ultimate provides its clients."
"Implementation."
"The tax corrections are a bit burdensome; you have to void and reissue payments."
"Inactivates DD when employees leave for a short period."
"I would like to see a faster time frame to resolve issues."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The self service benefit enrollment tool could be more user friendly."
"We decided to switch because it was not very compatible with our system. Our employees were not comfortable."
"There is also a need to improve the accessibility of historical employee data, making it as seamless as some other systems."
"The only challenge is if you are a European business based in Asia and you want to have your data on an EU server, it is a nightmare."
 

Pricing and Cost Advice

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"If you're going for the full suite, it can be fairly pricey."
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"The pricing depends on the number of licenses we buy."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"Zoho People Plus has a very competitive pricing model. The pricing part is tier-based, and it is eight Euros per user."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Outsourcing Company
11%
Manufacturing Company
10%
Comms Service Provider
13%
Construction Company
13%
Manufacturing Company
13%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
No data available
 

Questions from the Community

What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
What is your experience regarding pricing and costs for Zoho People Plus?
It was a paid subscription. I found their pricing reasonable. It was on an employee basis, depending upon the number of heads. We opted for the whole organization. Price point was not the concern. ...
What needs improvement with Zoho People Plus?
Zoho People Plus should improve their customizable workflows. Customization would be really helpful if they allow the company or organization to make changes on their own within the subscription.
What is your primary use case for Zoho People Plus?
We are using Odoo. We have been dealing with Odoo for around a year. Previously, we were using Zoho People Plus. We transferred all our system to Odoo. We have been practicing on Odoo for around a ...
 

Comparisons

 

Also Known As

UKG Pro, UKG Dimensons, UKG Ready
No data available
 

Overview

 

Sample Customers

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Information Not Available
Find out what your peers are saying about UKG vs. Zoho People Plus and other solutions. Updated: September 2026.
920,939 professionals have used our research since 2012.