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SAP SuccessFactors vs Zoho People Plus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Ranking in Cloud HCM
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
97
Ranking in other categories
Talent Management (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
Zoho People Plus
Ranking in Cloud HCM
16th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 19.9%, down from 22.5% compared to the previous year. The mindshare of Zoho People Plus is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Renelia Villanueva - PeerSpot reviewer
Moving to a cloud-based employee portal has improved experience but user interface requires attention
I am currently handling SAP sub-modules, particularly in HR. I interface with SAP SuccessFactors modules such as Employee Central, Goals and Performance, and Talent Moving from an in-house developed employee self-service portal to a cloud-based internet solution is an improvement for us.…
Eckart  Jensen - PeerSpot reviewer
Offers a very competitive pricing model but needs to offer flexibility
In my company, we are going down with the implementation service because it is too much of a hassle. If you are supporting European-based companies being located in another location, Zoho is not flexible. As a vendor, you cannot support European business in Asia. You need to be a European vendor to support European business in Asia, and I gave Zoho feedback already that it doesn't make sense as the European vendor who's not on the ground in Asia does not understand the requirements in Asia. As per Zoho, the European vendor makes a joint venture with a local vendor in Asia, and then they do the project together, but I feel that no customer will pay for such complexity. The only challenge is if you are a European business based in Asia and you want to have your data on an EU server, it is a nightmare. The tool should offer more flexibility in areas like attendance. Its features are okay. The solution needs more reporting tools. I should be able to choose where to store the data since, as a European business, you are obliged to store your data in Europe.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable."
"This solution has automatic linking and reporting features. Upgrades are hassle-free because you don't need to change everything from scratch, when compared to Meta4."
"Compared to other on-premise solutions, the first advantage of SAP SuccessFactors is that it is a SaaS-based solution."
"The performance and goal management is good, and it has a fairly detailed employee central."
"The overall functionality of the solution is very good."
"The interface is user-friendly. It is very simple and intuitive, so it's good."
"It covers all the everyday functions of the employee life cycle."
"The most valuable features of SAP SuccessFactors are onboarding, recruiting, marketing, and performance."
"The most valuable feature of the solution is its analytics part."
"Zoho People has valuable features like simplicity in use and ease of configuration."
 

Cons

"There is an area of improvement in integrating SuccessFactors with different platforms."
"The complete integration process between SuccessFactors modules is not at the level that all customers expect when it comes to complete HR user experience from all angles."
"The solution needs more localization, especially for the Middle East and Russia."
"The price could be lower."
"Analytics could use some work."
"LMS, Learning Management Systems, needs improvement because there were some stability problems."
"SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in."
"The reporting and cloud integration could be done better in this solution."
"The only challenge is if you are a European business based in Asia and you want to have your data on an EU server, it is a nightmare."
"There is also a need to improve the accessibility of historical employee data, making it as seamless as some other systems."
 

Pricing and Cost Advice

"We have a yearly license. There are no additional costs."
"The cost of SAP SuccessFactors is reasonable."
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."
"The price of the solution is highly expensive."
"The product is expensive. The product is worth the money you pay for it."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"Due to the way in which we purchased SuccessFactors as a module along with other SAP modules, we were able to procure it at a slightly better price than usual. I would rate their pricing 5/5 stars."
"Zoho People Plus has a very competitive pricing model. The pricing part is tier-based, and it is eight Euros per user."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
What needs improvement with Zoho People Plus?
Enrichment of current features by adding more functionality would be beneficial. There is also a need to improve the accessibility of historical employee data, making it as seamless as some other s...
What is your primary use case for Zoho People Plus?
I use Zoho People for managing the entire end-to-end HR activities. I have experience as a Zoho configurator and a power user. My use case involves the services industry, primarily IT services and ...
 

Also Known As

SuccessFactors
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
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Find out what your peers are saying about SAP SuccessFactors vs. Zoho People Plus and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.