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SAP SuccessFactors vs Zoho People Plus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Ranking in Cloud HCM
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Talent Management (1st), Talent Acquisition (2nd), Global Payroll (2nd)
Zoho People Plus
Ranking in Cloud HCM
18th
Average Rating
8.0
Reviews Sentiment
4.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 19.0%, down from 22.7% compared to the previous year. The mindshare of Zoho People Plus is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors19.0%
Zoho People Plus0.7%
Other80.3%
Cloud HCM
 

Featured Reviews

ManujGupta - PeerSpot reviewer
Has improved employee satisfaction and streamlined real-time data management
In terms of customizations in specific modules for industry requirements, SAP SuccessFactors is much more generic and does not comply many times with industry requirements as a vertical. In my experience with SuccessFactors' analytics capabilities influencing decision-making, workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively. For the future of the product, I would like to see more AI implementation, Python integrations, and GPT integrations.
Vertika Srivastava - PeerSpot reviewer
Has required customization been difficult to implement and user experience remains a concern
We are quite satisfied with Odoo. We are able to add modules or apps whatever we require based on our company's requirements on our own. I find Odoo being more user-friendly, and making changes there is more accessible. Being Odoo partners allows us to make changes. In Zoho People Plus, we were just on a subscription basis, so it was not possible to make any changes based on the company's requirements, which made it a little difficult. As far as security or anything else is concerned, Zoho People Plus was also good, and many companies use it. We find Odoo a little better and user-friendly compared to Zoho People Plus. For time tracking, we were using Clockify, and we were using Jira and other products. Time tracking in Odoo is much more convenient and user-friendly compared to Zoho People Plus. We decided to switch because it was not very compatible with our system. Our employees were not comfortable. It was not as user-friendly as Odoo is. We became Odoo partners, which made it a better shift from Zoho People Plus.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus."
"SAP SuccessFactors is stable, we have not found any bugs or glitches."
"HR and managers can use the onboarding tool to help new employees prepare for their first day on the job, which can help them acclimate to the company culture and reduce anxiety."
"The most valuable feature of SAP SuccessFactors is analytics."
"Scalability-wise, I rate the solution an eight out of ten...It is a stable solution."
"SuccessFactors offers all aspects of Human Resources Management. What I love most about it is that it can be implemented for any company very quickly."
"I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable."
"The interface is user-friendly. It is very simple and intuitive, so it's good."
"We are quite satisfied with Odoo; we are able to add modules or apps whatever we require based on our company's requirements on our own."
"The most valuable feature of the solution is its analytics part."
"Zoho People has valuable features like simplicity in use and ease of configuration."
 

Cons

"One of the most essential features that needs improvement right now is the reporting functionality. SuccessFactors' reports seem to be lagging a bit behind and we are very interested in customizing the reporting mechanism such that it pushes reports through quickly and automatically."
"We lack information regarding how to build a network."
"LMS, Learning Management Systems, needs improvement because there were some stability problems."
"The Onboarding module must be improved."
"SuccessFactors could be improved by making it usable on mobile and making its features less rigid."
"One area of improvement is the time taken to configure changes, such as taxation rules, which can take several months."
"SAP SuccessFactors can improve the recruitment module and artificial intelligence features. More powerful analytics are needed."
"I would like to be able to configure objects from instances, not from import and export files."
"There is also a need to improve the accessibility of historical employee data, making it as seamless as some other systems."
"The only challenge is if you are a European business based in Asia and you want to have your data on an EU server, it is a nightmare."
"We decided to switch because it was not very compatible with our system. Our employees were not comfortable."
 

Pricing and Cost Advice

"The licensing fees are based on the number of modules that are being used, and the number of users."
"The price of the solution is highly expensive."
"The cost of SAP SuccessFactors is reasonable."
"SAP SuccessFactors requires an annual subscription."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"It could be cheaper."
"The price of the solution depends on too many factors to provide an estimate. However, the price of SAP SuccessFactors is competitive."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"Zoho People Plus has a very competitive pricing model. The pricing part is tier-based, and it is eight Euros per user."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise13
Large Enterprise69
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
What is your experience regarding pricing and costs for Zoho People Plus?
It was a paid subscription. I found their pricing reasonable. It was on an employee basis, depending upon the number of heads. We opted for the whole organization. Price point was not the concern. ...
What needs improvement with Zoho People Plus?
Zoho People Plus should improve their customizable workflows. Customization would be really helpful if they allow the company or organization to make changes on their own within the subscription.
What is your primary use case for Zoho People Plus?
We are using Odoo. We have been dealing with Odoo for around a year. Previously, we were using Zoho People Plus. We transferred all our system to Odoo. We have been practicing on Odoo for around a ...
 

Also Known As

SuccessFactors
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Information Not Available
Find out what your peers are saying about SAP SuccessFactors vs. Zoho People Plus and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.