We performed a comparison between TestRail and Zephyr Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"This is a user friendly solution."
"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."
"I use the product to create test cases and share them with my team and manager."
"The product’s most valuable feature is the UI. The structure of test cases is easy to understand."
"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."
"The API to support integration of the homemade automated testing tool."
"It has integration with test automation tools."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"We use the solution for test case management."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"Zephyr Enterprise is a stable solution."
"The solution does its job well."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"The reports should be more user-friendly."
"The test suite management has room for improvement as well as better reporting."
"With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins."
"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."
"It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language."
"This solution has room for improvement. For example, some particular projects need to adjust access or add additional members and this isn't always possible. Role-based access would improve this."
"Better prediction of text."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"We faced some errors while uploading the test cases."
"Zephyr Enterprise needs to redesign the reporting."
"Creating better default varieties of reporting would make the product much better and more popular."
"Security needs improvement to protect customer information better."
TestRail is ranked 3rd in Test Management Tools with 21 reviews while Zephyr Enterprise is ranked 4th in Test Management Tools with 8 reviews. TestRail is rated 8.0, while Zephyr Enterprise is rated 7.8. The top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". On the other hand, the top reviewer of Zephyr Enterprise writes "Highly stable solution and meets users' needs". TestRail is most compared with Tricentis qTest, TFS, Tricentis Tosca, Sealights and PractiTest, whereas Zephyr Enterprise is most compared with OpenText ALM / Quality Center, Tricentis Tosca, TFS, Tricentis qTest and Adaptavist Test Management for Jira. See our TestRail vs. Zephyr Enterprise report.
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