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Zephyr Enterprise Reviews

Vendor: SmartBear
3.8 out of 5
519 followers
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What is Zephyr Enterprise?

Featured Zephyr Enterprise reviews

Zephyr Enterprise mindshare

As of May 2025, the mindshare of Zephyr Enterprise in the Test Management Tools category stands at 7.7%, down from 12.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Test Management Tools

PeerResearch reports based on Zephyr Enterprise reviews

TypeTitleDate
CategoryTest Management ToolsMay 24, 2025Download
ProductReviews, tips, and advice from real usersMay 24, 2025Download
ComparisonZephyr Enterprise vs OpenText ALM / Quality CenterMay 24, 2025Download
ComparisonZephyr Enterprise vs TestRailMay 24, 2025Download
ComparisonZephyr Enterprise vs TFSMay 24, 2025Download
Suggested products
TitleRatingMindshareRecommending
OpenText ALM / Quality Center4.012.6%89%207 interviewsAdd to research
TFS4.07.1%87%98 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
20%
Manufacturing Company
9%
Government
5%
Insurance Company
5%
Comms Service Provider
5%
Healthcare Company
4%
Educational Organization
4%
Retailer
4%
Energy/Utilities Company
4%
University
4%
Real Estate/Law Firm
2%
Media Company
2%
Pharma/Biotech Company
2%
Construction Company
1%
Legal Firm
1%
Non Profit
1%
Recreational Facilities/Services Company
1%
Wholesaler/Distributor
1%
Performing Arts
1%
Hospitality Company
1%
Recruiting/Hr Firm
1%
Aerospace/Defense Firm
1%
Renewables & Environment Company
1%
Engineering Company
1%
Marketing Services Firm
1%

Compare Zephyr Enterprise with alternative products

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Zephyr Enterprise customers

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Zephyr Enterprise reviews

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JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Verified user of Zephyr Enterprise
Jan 27, 2025
Integration with tool streamlines test management but needs better exporting options

Pros

"It has a very intuitive user experience."

Cons

"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
JA
Lead Automation Architect at Contour
Verified user of Zephyr Enterprise
Jan 5, 2021
Useful for test case management and automation integration, but it should have a utility for automation integration

Pros

"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

Cons

"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
Find out what your peers are saying about Zephyr Enterprise. Updated April 2025
852,764 professionals have used our research since 2012.
PeerSpot user
Manager Enterprise Applications at a retailer with 5,001-10,000 employees
Verified user of Zephyr Enterprise
Feb 13, 2022
Zero maintenance, with excellent technical support, easy to install and use

Pros

"It has 90% of the basic features you need without having to pay a lot of extra money."

Cons

"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there. "
PraveenKumar27 - PeerSpot user
QA Lead at Paytm
Verified user of Zephyr Enterprise
Feb 21, 2024
Useful for test case management, but we faced some errors while uploading the test cases

Pros

"The solution does its job well."

Cons

"We faced some errors while uploading the test cases."
Tin Bùi - PeerSpot user
Senior software engineer at Funding Societies Pte. Ltd.
Verified user of Zephyr Enterprise
Apr 24, 2023
Highly stable solution and meets users' needs

Pros

"Zephyr Enterprise is a stable solution."

Cons

"Security needs improvement to protect customer information better."
Mubarak Arimiyah - PeerSpot user
Software Quality Assurance Engineer at Netow Solutions Ltd
Verified user of Zephyr Enterprise
Dec 14, 2023
Helps in test case management but needs to redesign reporting

Pros

"We use the solution for test case management. "

Cons

"Zephyr Enterprise needs to redesign the reporting. "
PeerSpot user
Project Manager at a tech services company with 10,001+ employees
Verified user of Zephyr Enterprise
Feb 12, 2020
Lightweight, flexible, and generates good reports

Pros

"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."

Cons

"Creating better default varieties of reporting would make the product much better and more popular."
PeerSpot user
QA Supervisor at a financial services firm with 10,001+ employees
Verified user of Zephyr Enterprise
Aug 13, 2018
It has integration with test automation tools. Needs support for the agile and BDD approaches.

Pros

"It has integration with test automation tools."

Cons

"We would like support for the agile and behavior-driven development (BDD) approaches."