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Tricentis Tosca vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tricentis Tosca
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Functional Testing Tools (1st), Mobile App Testing Tools (1st), Regression Testing Tools (1st), API Testing Tools (2nd), Test Automation Tools (1st)
Zephyr Enterprise
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
Test Management Tools (7th)
 

Featured Reviews

PrabhuKrishnamoorthy - PeerSpot reviewer
Has transformed testing by reducing scripting effort and enhancing productivity with advanced features
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic. For example, if a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly. Improvements are needed to ensure it responds dynamically to changes in the application.
PraveenKumar27 - PeerSpot reviewer
Useful for test case management, but we faced some errors while uploading the test cases
We have used the product well. We use it for test case uploading. We created an Excel file and aligned the columns of the Excel file with the columns on the solution. It was a minimum guidance process. We can meet our requirements using the solution. We are able to do tasks without many errors. Overall, I rate the product a six or seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate the overall solution a ten out of ten as I am satisfied with it."
"This solution is easy to use for everybody, including those who are not IT-educated."
"I like how the modules are set up, particularly how you can use the screens you're automating. This automation helps save both time and money because we use less test capacity regarding personnel."
"Tosca can go through platforms to make end-to-end testing across CRM, billing, provisioning, order management flow, and databases to check for errors."
"I would rate the scalability a nine out of ten. We have enterprise-level customers."
"Compared to other tools we have been looking at, you don't have to be a programmer to operate it, though it helps. It also a product that can be used by business people."
"Image recognition: It has allowed us to automate a GUI section of our product which involves drawing different topologies."
"The most valuable feature of Tricentis Tosca is it is a completely scriptless automation tool, which I liked a lot. They keep on continuously improving their tools, wherever we are facing any challenges they are able to provide a solution for it. It is easy to learn, everyone can easily read and understand what is happening with the scripts. Any business user or function tester can use the tool efficiently. This is a complete solution package."
"We use the solution for test case management."
"Zephyr Enterprise is a stable solution."
"It has a very intuitive user experience."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"It has integration with test automation tools."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"It has a very intuitive user experience."
"The solution does its job well."
 

Cons

"Product quality has declined as it grows, and its updates aren't without fault. The process of resolving problems has slowed, and as it expands into other areas like NeoLoad and other testing tools, the product becomes more complicated. It used to be a small firm with a clear goal, but as it grows, the quality has been affected."
"They can make it more stable. I have used this tool for SAP applications. They have an alliance with SAP, and it mostly worked fine, but there were a few glitches. However, we got the required support from the Tricentis team. They are coming up with their new versions and upgrades with respect to how the Tricentis systems as cloud applications are updated, and it would be good if they have a robust accelerator pack."
"There have been some setbacks because of upgrades. While Tosca has been around for a while, Tricentis has catered to smaller clients and I don't think they have done such a large, at-scale transition or transformation before or worked with a company like ours, which is doing an enterprise-wide transformation. When we go to their customer advisory-board meetings, upgrades have been an issue. They have been working a lot to make upgrades seamless."
"They need to improve on the reports after the execution of automation tests, since all the current organizations are looking for detailed graphical reports."
"I would like to see better integration with other testing tools."
"The solution is expensive."
"The Vision AI implementation works very slowly, affecting the speed of our work."
"The technical support services are generally good, though there are areas for improvement regarding response time and overall competence."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"We faced some errors while uploading the test cases."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"Security needs improvement to protect customer information better."
 

Pricing and Cost Advice

"It is expensive."
"The price of the tool is a problem for a lot of Brazilian clients or Latino clients, as it is expensive. Where I work, if one is low price and ten is high price, I rate the tool's price as a ten out of ten."
"Tosca is expensive. I don't see small and medium customers going for it. It's always large enterprises that have a big pocket. It is very expensive as compared to the other tools that we have in the market. They should reduce the price by half, and if they do that, they would do better business. From the competition perspective, other solutions are at a pretty similar level. UiPath is also very expensive. One thing that I always wanted was a short-term consumption license. With Tricentis, the biggest challenge is that you have to go for a minimum of one year license, and they also try to sell you a three-year license. It would be good if people can get a three-month or four-month consumption license."
"I would rate the pricing a seven out of ten, where one is cheap, and ten is expensive. It is on the higher side."
"They are probably more expensive than other comparable tools, but you also get the full suite of testing tools."
"Pricing for Tricentis Tosca could be improved because it's very expensive."
"Licensing fees are paid on a yearly basis."
"The pricing and licensing of Tricentis Tosca were alright. Many customers look for end-to-end enterprise solutions, there were not many challenges with the pricing. However, the customers who are coming from Selenium or similar, feel they're paying a premium for this Tricentis Tosca license. If the right person is there for the implementation of the Tricentis Tosca, then it is one of the best tools in the market."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
13%
Retailer
6%
Financial Services Firm
20%
Computer Software Company
19%
Manufacturing Company
9%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
 

Also Known As

No data available
SmartBear Zephyr
 

Overview

 

Sample Customers

HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about Tricentis Tosca vs. Zephyr Enterprise and other solutions. Updated: July 2020.
856,873 professionals have used our research since 2012.