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Tricentis Tosca vs Zephyr Enterprise comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tricentis Tosca
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
114
Ranking in other categories
Service Virtualization (2nd), Functional Testing Tools (1st), Mobile App Testing Tools (2nd), Regression Testing Tools (1st), API Testing Tools (5th), Test Automation Tools (1st)
Zephyr Enterprise
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
Test Management Tools (6th)
 

Featured Reviews

AKSHAYRATHI - PeerSpot reviewer
Senior engineer at Nagarro
End-to-end regression automation has accelerated delivery and now secures complex test data
I think Tosca can be improved, particularly in AI capabilities because right now Tosca does not have any strong API capabilities. It has some AI features in the newer version, but many organizations have not adopted these due to version-specific problems, as some are still using older versions. From an AI point of view, they can enhance reliability since the world is moving towards AI, and every tool must be integrated. While Tosca has made attempts, I have not used them and they are not widely adopted, so they are stuck in the testing phase in my organization. I would also mention that while I am currently using Tosca Mobile, the loading part and connectivity issues need improvement. They should better integrate AI features that are already present but not widely used across many organizations. Reliability on the AI aspect needs enhancement for practical application. From the perspective of governance and security, I believe Tosca can develop its own LLM or leverage third-party LLMs while maintaining security and risk management regarding client data. Many companies prefer using Tosca due to data security, which is crucial. An in-house LLM could significantly enhance its debugging power and provide helpful solutions upon test case failure.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Integration with tool streamlines test management but needs better exporting options
I use it for test management within Jira This tool boasts an incredibly user-friendly interface that integrates seamlessly with other Jira tools. I particularly appreciate its intuitive features for designing test plans, creating test cases, and executing test cycles. Some areas for improvement,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Tosca can go through platforms to make end-to-end testing across CRM, billing, provisioning, order management flow, and databases to check for errors."
"The tool can be handled without any knowledge in parameterisation, especially the TestCaseDesign which makes the tool mighty and stable - even when releases in the tested software are subjected to deep code changes."
"We can also create customized functions. For example, if something isn't supported in Tricentis Tosca Commander, we can create our own function to integrate it with Tosca Commander, so we can utilize it and integrate with the macros."
"The Model-Based Test Automation is the most valuable feature, where you can create reusable components. Even though we are using a scriptless automation tool, there still needs to be an understanding of how to create reusable components and how to keep refactoring and how to keep regression, the test scripts, at an okay level. We are coupling Tosca with some other risk-based testing tools, as well, but automation is primarily what we're using Tosca for, the scriptless, model-based technology which is driving automation for us."
"It makes testing easy, specially when we need to test lengthy Oracle R12 End to End flows."
"Improves the software quality in production by finding more defects with automated test sets, before transporting developments to production."
"TOSCA Testsuite is a very good automation tool."
"Tosca can give us the UI plus the backend mainframe and API testing within one tool."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"It has integration with test automation tools."
"We use the solution for test case management."
"Zephyr really improves the testing of the product on many levels - planning, test case creation, automation goals, test reporting, and verification of the testing."
"Zephyr Enterprise is a stable solution."
"At this moment, it is fulfilling our requirements."
"It's very simple to use, which is beneficial, and it has 90% of the basic features you need without having to pay a lot of extra money."
"Now, we are getting consolidated reports in one place, we have all our metrics and repository together, and this is helpful."
 

Cons

"Many times when we have raised a ticket, we did not get an urgent response."
"I would like to see better integration with other testing tools."
"The user management could improve in Tricentis Tosca because it is confusing. It would be better to have it in one place. Having to add it to the cloud and to a specific project can be a mess."
"The product needs to improve object identification. The identify with properties and anchor methods work perfectly, while the by-index and image methods may face challenges."
"Because of expensive licenses, if your company is new to the market, do not start a business using Tosca if you expect slow growth - use cheaper solutions instead, and switch to Tosca once you are overwhelmed with projects and work."
"I have found that some of the functions could be missed in the solution for new users. They are not obviously present."
"I think the new version is not so stable, and that’s what's stopping us from moving over to it."
"Product quality has declined as it grows, and its updates aren't without fault. The process of resolving problems has slowed, and as it expands into other areas like NeoLoad and other testing tools, the product becomes more complicated. It used to be a small firm with a clear goal, but as it grows, the quality has been affected."
"The only thing I have missed is an easy way to configure showing the latest execution results of all test cases linked in JIRA (story/epic), thus, receiving the state of a feature."
"We faced some errors while uploading the test cases."
"Zephyr Enterprise needs to redesign the reporting."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"For JIRA, in comparison to other solutions, such as TestRail, Zephyr is good, but it is not as good as DFS."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"Security needs improvement to protect customer information better."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
 

Pricing and Cost Advice

"Expensive, but for long-term projects, it is paying back."
"In terms of the licensing costs for Tricentis Tosca, we are spending more or less $70,000 per year. We have a very complex mechanism because there are some business users and some BI users, so the licensing structure is not simple, but support is included."
"Although the product is slightly more expensive than tools, its automation capabilities and reduced scripting needs justify the cost."
"We have around 200 [concurrent] licenses and the cost around $1.4 million a year."
"Tricentis Tosca is not expensive at all."
"The price of Tricentis Tosca is approximately Є10,000 for one license. However, it used to be much cheaper, but they changed their license structure. It used to be a structure where if you bought a license you would receive one year of free support and maintenance. Now they only have a yearly license, and that is expensive."
"There are two licenses: single user and multiple user. A multiple-user license means that several people can work together on one project and collaborate on code stored in a central location. A single-user license is for people working alone on a one particular application. It's much cheaper than a multi-user workspace. If you are getting a large volume of licenses for an enterprise, you can probably negotiate a discount, but I'm not sure about that."
"There is an annual cost for Tricentis."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
7%
Computer Software Company
7%
Financial Services Firm
26%
Construction Company
9%
Outsourcing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise24
Large Enterprise75
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Tricentis Tosca?
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense. It is really pricey in the market, making it more suitable for large enterprises rather than small or me...
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
What advice do you have for others considering Zephyr Enterprise?
I would recommend it mainly for manual testing and test management. Within Zephyrscale, they also have automated testing, however, I would recommend it only for test management. The overall rating ...
 

Also Known As

Orchestrated Service Virtualization
SmartBear Zephyr
 

Overview

 

Sample Customers

HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Regression Testing Tools. Updated: October 2026.
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