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OpenText Application Quality Management vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Ranking in Test Management Tools
1st
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (5th)
Zephyr Enterprise
Ranking in Test Management Tools
7th
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Test Management Tools category, the mindshare of OpenText Application Quality Management is 12.5%, up from 12.0% compared to the previous year. The mindshare of Zephyr Enterprise is 7.5%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Hosney Osman - PeerSpot reviewer
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
PraveenKumar27 - PeerSpot reviewer
Useful for test case management, but we faced some errors while uploading the test cases
We have used the product well. We use it for test case uploading. We created an Excel file and aligned the columns of the Excel file with the columns on the solution. It was a minimum guidance process. We can meet our requirements using the solution. We are able to do tasks without many errors. Overall, I rate the product a six or seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows us to easily make linkage and dependencies, with plenty of integrations."
"What they do best is test management. That's their strong point."
"Micro Focus ALM Quality Center is a very good test management tool especially for writing test cases and uploading. You can even upload the test cycles from Excel. You get the defects and the reports, and also some automation using EFT which works with ALM."
"Being able to manage tests as this is something very difficult to find in other products."
"By standardizing our template, we publish reports at the business unit level."
"I found the ease of use most valuable in Micro Focus ALM Quality Center. Creating test cases is easier because the solution allows writing in Excel."
"We were able to manage test cases effectively when we were using it. It worked well for us."
"Easily integrates with Oracle e-Business Suite."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"It has integration with test automation tools."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"We use the solution for test case management."
"The solution does its job well."
"Zephyr Enterprise is a stable solution."
"It has a very intuitive user experience."
 

Cons

"Micro Focus ALM Quality Center could improve how the automation process works. Addiotnlally, the parallel execution needs to be optimized. For example, if multiple users, which are two or more users, are doing an execution, while we execute the cases, I have seen some issues in the progress."
"There's room for improvement on the reporting side of things and the scheduling, in general, is a bit clunky."
"The initial setup was not straightforward."
"There's room for improvement in the requirements traceability with Micro Focus ALM Quality Center. That could use an uplift."
"There are cases where the system does not meet our reporting requirements."
"Requirements management could be improved as the use is very limited. E.g., they have always stated that, "You can monitor and create requirements," but it has its limitations. That's why companies will choose another requirements management solution and import data from that source system into Quality Center. Micro Focus has also invested in an adapter between Dimensions RM and ALM via Micro Focus Connect. However, I see room for improvements in this rather outdated tool. I feel what Micro Focus did is say, "Our strategy is not to improve these parts within the tool itself, but search for supported integrations within our own tool set." This has not been helpful."
"Browser support needs improvement. Currently, it can only run on IE, Internet Explorer. It doesn't work on Firefox, doesn't work on Chrome, doesn't work on a Mac book. Those are the new technologies where most companies move towards. That's been outstanding for quite a while before it even became Micro Focus tools when it was still HP. Even before HP, that's always been an issue."
"I'm looking at more towards something more from a DevOps perspective. For example, how to pull the DevOps ecosystem into the Micro Focus ALM."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"We faced some errors while uploading the test cases."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"Creating better default varieties of reporting would make the product much better and more popular."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
 

Pricing and Cost Advice

"It has several limitations in adapting its agility easily."
"If you have more than five users, a concurrent licensing model should be considered."
"The solution was expensive for us."
"It is very expensive as compared to other tools. We didn't get their premier version. It is a lesser version, and to upgrade, there will be an additional cost for us."
"Only major companies that can afford it use OpenText ALM."
"It allows us to keep our costs low. I do not want to pay beyond a certain point for this solution."
"I'd rate the pricing as 3/10 as it's very expensive."
"Micro Focus ALM Quality Center is very expensive."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
16%
Computer Software Company
10%
Government
7%
Financial Services Firm
21%
Computer Software Company
18%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
SmartBear Zephyr
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about OpenText Application Quality Management vs. Zephyr Enterprise and other solutions. Updated: July 2025.
864,574 professionals have used our research since 2012.