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TestRail vs Tricentis Tosca vs Zeenyx AscentialTest comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
TestRail improved productivity, collaboration, and accuracy in test management, providing valuable reporting, integrations, and an intuitive interface for users.
Sentiment score
6.9
Tricentis Tosca offers positive ROI through quick test automation, benefiting agile environments by reducing testing time and costs.
Sentiment score
7.3
Zeenyx AscentialTest boosts productivity, reduces costs, and improves project outcomes through intuitive design, automated testing, and enhanced test coverage.
Time-wise, it saves about fifteen to twenty percent compared to Excel, and money-wise, it's around ten percent.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
 

Customer Service

Sentiment score
2.5
TestRail offers responsive support, but complex issues often require improved service, with users favoring self-service resources and community help.
Sentiment score
6.8
Tricentis Tosca's customer service is efficient and knowledgeable, though some users experience delays and desire process improvements.
Sentiment score
9.2
Zeenyx AscentialTest customer service is praised for its prompt, knowledgeable support, efficiently resolving issues and ensuring smooth user experiences.
I personally escalate Leapwork issues with the Leapwork support tech team, and they are very quick to solve problems.
Sometimes, you really need to speak to a person, and arranging such calls is not easy.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
There is no way to mark the importance or criticality of incidents when creating them.
They provide 24/7 support with resolution times within one to two hours.
 

Scalability Issues

Sentiment score
9.2
TestRail offers robust scalability and stability, handling varied team sizes effectively, though user monitoring improvements are noted.
Sentiment score
7.3
Tricentis Tosca is praised for scalability, effectively managing concurrent tests and meeting enterprise requirements despite some cost challenges.
Sentiment score
8.0
Zeenyx AscentialTest excels in handling large-scale testing efficiently, supporting numerous users and test cases without performance issues.
When I started automation testing in my current company, we only had 10-20 automated test cases integrated with TestRail, but we gradually increased to 100, 200, 1000, and 2000 cases.
I have never experienced any issues with its scalability.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Scalability is excellent with Tricentis Tosca.
 

Stability Issues

Sentiment score
5.3
TestRail is highly praised for its stability, with users experiencing rare, quickly resolved issues and consistently rating it highly.
Sentiment score
7.4
Tricentis Tosca is generally stable, with minor errors, and users highly rate its reliable automated testing capabilities.
Sentiment score
8.0
Zeenyx AscentialTest is praised for its stability, reliability, and bug resistance, making it ideal for diverse testing needs.
It has never had any issues.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
 

Room For Improvement

TestRail needs improvements in reporting, integration, user interface, defect management, API, technical support, pricing, and AI features.
Tricentis Tosca struggles with upgrades, high costs, mobile testing difficulties, and requires improvements in AI, UI, and reporting.
Users find Zeenyx AscentialTest's reporting, integration, stability, and documentation inadequate, with a steep learning curve for new users.
I would appreciate AI features that help design test cases based on documented requirements.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The Vision AI implementation works very slowly, affecting the speed of our work.
If a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly.
 

Setup Cost

Enterprise users have mixed views on TestRail's pricing, appreciating discounts and scalability despite recurring costs and no perpetual license.
Tricentis Tosca's pricing is high, appealing to large enterprises with flexible licensing, though costly for smaller companies.
<p>Zeenyx AscentialTest offers cost-effective, scalable pricing with annual and perpetual licenses, suitable for both small teams and large organizations.</p>
It offers good value for money.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
 

Valuable Features

TestRail offers intuitive test management, effective integrations, and user-friendly features for efficient, cost-effective test execution and organization.
Tricentis Tosca offers model-based automation, scriptless testing, drag-and-drop functionality, and AI optimization, enhancing ease of use and integration.
Zeenyx AscentialTest is praised for its ease of use, powerful automation, flexibility, detailed reporting, and reliable performance.
The reporting capabilities and the simplicity of it make it user-friendly, as new users can easily understand the tool.
It significantly saves effort in managing test execution and managing all test cases.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
 

Featured Reviews

StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.
PrabhuKrishnamoorthy - PeerSpot reviewer
Has transformed testing by reducing scripting effort and enhancing productivity with advanced features
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic. For example, if a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly. Improvements are needed to ensure it responds dynamically to changes in the application.
Tobias Roth - PeerSpot reviewer
Robust automation with reusable steps and seamless integration
The concept of reusable steps in Zeenyx AscentialTest has significantly enhanced our test automation efficiency. Encapsulating common actions into modular steps reduces redundancy in test scripts and ensures consistency across scenarios. This approach streamlines maintenance efforts, allowing updates to be applied universally, making our test suite more agile and adaptable to evolving project requirements. The concept of reusable steps is a key factor in maximizing reusability and maintainability in our test automation strategy. AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurately identifying objects within Datawindows. This capability ensures precise interaction with various components of an application's interface, further enhancing the reliability and effectiveness of our automated tests.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
11%
Financial Services Firm
8%
Insurance Company
6%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
12%
Retailer
6%
Healthcare Company
21%
Government
15%
University
11%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise24
Large Enterprise72
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for TestRail by Gurock?
Pricing is reasonable for TestRail. It offers good value for money.
What needs improvement with TestRail by Gurock?
In TestRail, there is significant difficulty with roles and rights. They are not in the mainstream. The person who ha...
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
What do you like most about Zeenyx AscentialTest?
AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurate...
What needs improvement with Zeenyx AscentialTest?
While Zeenyx AscentialTest has proven to be a valuable asset in our testing processes, there are areas where improvem...
What is your primary use case for Zeenyx AscentialTest?
We use AscentialTest for automated testing of Powerbuilder applications via CI/CD pipeline with GitLab. We have fully...
 

Also Known As

TestRail by Gurock
Orchestrated Service Virtualization
AscentialTest
 

Overview

 

Sample Customers

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
TJX Companies, Nuance Communications, Ericsson Inc., Transatlantic Reinsurance Company, Accenture, Nutrition Coordinating Center, Univ. of MN, iConectiv, Fortress Software, and LMP Corp.
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Regression Testing Tools. Updated: August 2025.
868,183 professionals have used our research since 2012.