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TFS vs TestRail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.3
TestRail improved productivity, collaboration, and accuracy in test management, providing valuable reporting, integrations, and an intuitive interface for users.
Sentiment score
7.2
TFS enhances productivity and cost-efficiency by automating processes, integrating with Microsoft products, and improving software development for oil and gas.
Time-wise, it saves about fifteen to twenty percent compared to Excel, and money-wise, it's around ten percent.
Test Architect at Zest Consulting
Integrating TFS with Visual Studio and Azure Cloud has improved our development processes by providing better integration and reducing errors.
Angular C Full Stack Developer at Great American Insurance
 

Customer Service

Sentiment score
3.3
TestRail offers responsive support, but complex issues often require improved service, with users favoring self-service resources and community help.
Sentiment score
6.9
Users praise TFS support for its excellence, quick responses, and resources, although some suggest improvements in response time and SLAs.
Just today we had a hiccup where it didn't want to integrate with Jira.
Release and Test Manager at a consultancy with 11-50 employees
I personally escalate Leapwork issues with the Leapwork support tech team, and they are very quick to solve problems.
Automation Test Engineer Il at a computer software company with 11-50 employees
Sometimes, you really need to speak to a person, and arranging such calls is not easy.
Test Architect at Zest Consulting
as a Microsoft product, it might have limited global documentation or support options compared to GitLab.
IT Manager at a tech company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.0
TestRail offers robust scalability and stability, handling varied team sizes effectively, though user monitoring improvements are noted.
Sentiment score
7.4
TFS is scalable, suitable for enterprises, but larger organizations may encounter challenges; rated 6 to 8 out of 10.
When I started automation testing in my current company, we only had 10-20 automated test cases integrated with TestRail, but we gradually increased to 100, 200, 1000, and 2000 cases.
Automation Test Engineer Il at a computer software company with 11-50 employees
It also doesn't have the analytics and dashboards that you need for large scale enterprise implementations, which is why it's not really scalable.
Release and Test Manager at a consultancy with 11-50 employees
I have never experienced any issues with its scalability.
Test Architect at Zest Consulting
 

Stability Issues

Sentiment score
5.9
TestRail is highly praised for its stability, with users experiencing rare, quickly resolved issues and consistently rating it highly.
Sentiment score
7.7
TFS is reliable and robust, though minor issues under load or specific setups can impact performance, requiring proper hardware.
It has never had any issues.
Test Architect at Zest Consulting
I would say seven or an eight because sometimes there are hiccups in the interface with Jira, for example.
Release and Test Manager at a consultancy with 11-50 employees
Its stability is lacking as we have encountered security leaks and glitches.
IT Manager at a tech company with 5,001-10,000 employees
 

Room For Improvement

TestRail needs improvements in reporting, integration, user interface, defect management, API, technical support, pricing, and AI features.
TFS requires improved interface, tool integration, agile features, merging, reporting, affordability, stability, cloud synergy, and performance enhancements.
If you want to use TestRail for enterprise-level waterfall projects with traditional reporting and a lot of analytics, it's not good enough because the analytics, dashboards, and reporting are not really there.
Release and Test Manager at a consultancy with 11-50 employees
I would appreciate AI features that help design test cases based on documented requirements.
Test Architect at Zest Consulting
TFS is not as fast, easy to use, or configurable as GitLab, despite moving into the cloud.
IT Manager at a tech company with 5,001-10,000 employees
I am content with how TFS is structured now, particularly the Azure version.
Angular C Full Stack Developer at Great American Insurance
 

Setup Cost

Enterprise users have mixed views on TestRail's pricing, appreciating discounts and scalability despite recurring costs and no perpetual license.
Enterprise TFS users experience varied costs; many manage expenses with agreements, praising integration despite fewer features than HPE ALM.
It offers good value for money.
Test Architect at Zest Consulting
 

Valuable Features

TestRail offers intuitive test management, effective integrations, and user-friendly features for efficient, cost-effective test execution and organization.
TFS integrates with Visual Studio, enhancing version control, lifecycle management, and Agile support, valuable for diverse development needs.
The integration with Jira is good. I like that because it helps to show your test results and helps you to keep traceability between your user stories and your test results.
Release and Test Manager at a consultancy with 11-50 employees
It significantly saves effort in managing test execution and managing all test cases.
Test Architect at Zest Consulting
The reporting capabilities and the simplicity of it make it user-friendly, as new users can easily understand the tool.
Automation Test Engineer Il at a computer software company with 11-50 employees
The integration with Azure DevOps also offers seamless functionality for CI/CD processes.
Angular C Full Stack Developer at Great American Insurance
Makes it easier for me to create builds and release pipelines without needing to program YAML files.
IT Manager at a tech company with 5,001-10,000 employees
 

Categories and Ranking

TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
TFS
Ranking in Test Management Tools
4th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
99
Ranking in other categories
Application Lifecycle Management (ALM) Suites (7th)
 

Mindshare comparison

As of December 2025, in the Test Management Tools category, the mindshare of TestRail is 8.7%, down from 12.1% compared to the previous year. The mindshare of TFS is 5.7%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Market Share Distribution
ProductMarket Share (%)
TestRail8.7%
TFS5.7%
Other85.6%
Test Management Tools
 

Featured Reviews

ChristineAnderssen - PeerSpot reviewer
Release and Test Manager at a consultancy with 11-50 employees
Provides quick test management for agile workflows but lacks customization for reporting and dashboards
The analytics and reporting capabilities in TestRail are not very extensive and tailorable. This doesn't make it very suitable for enterprise level programs. With OpenText, you have a lot of flexibility. I'm talking about the old version of ALM, the desktop client, which I used when it was still Micro Focus ALM. It has a tremendous ability to generate different types of reports. You can build different graphs, have Word document format, Excel format, or write your own Excel queries and incorporate that into your own reporting. TestRail has one type of format. If you want to generate a test summary report, there is basically only one format that you can use. You can't add your own components. You can choose which portions of your test results you want to include by selecting certain sections, but you don't have freedom to add and remove sections yourself. It's predefined and all that you can do is just take out the ones that you don't want. It is usable, but it's not tailorable, it's not configurable, it just gives you the bare minimum. It depends on what you use the tool for. If you want to use TestRail for enterprise-level waterfall projects with traditional reporting and a lot of analytics, it's not good enough because the analytics, dashboards, and reporting are not really there. However, if you use it for agile and you want quick and easy with very simple functionality, then it's very good because it's simple to use. For agile use cases, it's great and you don't need more than that. But if you are looking for an enterprise tool or waterfall project with large programs, even the enterprise version is not sufficient. There's no significant difference from the basic version. The only thing that you really get is the ability to have multiple project reporting, but the reporting itself is limited. There are no configurable dashboards. You can report across multiple projects, which is great, but the type of reports that you can run are limited to the current set of built-in reports. That's not good enough for enterprise level with multiple project and large programs. You want multiple reports across multiple projects and you want the tailorability and configurability of having dashboards and analytics, which TestRail is weak on for the enterprise level.
reviewer2603940 - PeerSpot reviewer
IT Manager at a tech company with 5,001-10,000 employees
Easily manage automated builds and releases but security and performance require advancements
TFS has room for improvement as there have been global security issues that many companies, including ours, have experienced. There are glitches, such as runners getting stuck, deployments generating errors, and it's becoming outdated. TFS is not as fast, easy to use, or configurable as GitLab, despite moving into the cloud.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
8%
Educational Organization
5%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
11%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise25
Large Enterprise64
 

Questions from the Community

What is your experience regarding pricing and costs for TestRail by Gurock?
Pricing is reasonable for TestRail. It offers good value for money.
What needs improvement with TestRail by Gurock?
The analytics and reporting capabilities in TestRail are not very extensive and tailorable. This doesn't make it very suitable for enterprise level programs. With OpenText, you have a lot of flexib...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very fri...
What do you like most about TFS?
Microsoft's technical team is supportive.
What is your experience regarding pricing and costs for TFS?
While I do not know the exact pricing, TFS is likely more expensive than GitLab.
 

Comparisons

 

Also Known As

TestRail by Gurock
Team Foundation Server
 

Overview

 

Sample Customers

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Vendex KBB IT Services, Info Support, Fujitsu Consulting, TCSC, Airways New Zealand, HP
Find out what your peers are saying about TFS vs. TestRail and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.