TeamViewer vs TeamViewer ONE comparison

TeamViewer and TeamViewer ONE are both solutions in the Remote Monitoring and Management (RMM) category. TeamViewer is ranked #3 with an average rating of 8.8, while TeamViewer ONE is ranked #9 with an average rating of 9.0. Additionally, 92% of TeamViewer users are willing to recommend the solution, compared to 87% of TeamViewer ONE users who would recommend it.

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Executive SummaryUpdated on Mar 24, 2026

TeamViewer and TeamViewer ONE are leading tools in the remote access and support category. TeamViewer appears to have an upper hand in pricing, offering more budget-friendly options that users find appealing.

Features: TeamViewer provides easy screen sharing, reliable remote control capabilities, and customizable user access. TeamViewer ONE stands out with cloud-based accessibility, seamless integration with other software, and enhanced video conferencing tools.

Room for Improvement: TeamViewer could enhance its scalability features and user interface for better navigation. TeamViewer ONE may benefit from improving its cost structure and simplifying some advanced configuration settings.

Ease of Deployment and Customer Service: Both TeamViewer and TeamViewer ONE offer straightforward deployment processes with comprehensive user guides. Customer service is accessible and responsive, ensuring users receive necessary support promptly.

Pricing and ROI: TeamViewer offers competitive pricing, making it more affordable for many users. Though TeamViewer ONE's pricing might be higher due to its cloud infrastructure reliance, both solutions provide substantial ROI by boosting workflow efficiency and cutting travel costs.

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: March 2026).

Buyer's Guide

Remote Monitoring and Management (RMM)

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

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Nitesh Ranjan

Senior Software Engineer at a tech vendor with 1,001-5,000 employees

Remote sessions have become smoother and now resolve end user issues more comfortably

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Intune enables us to manage our devices from anywhere."

"The best features in Microsoft Intune that I appreciate most are its centralized features."

"The Autopilot feature is fantastic; it is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."

"If they have Office 365 or Azure, Intune is by far the best choice."

"Their price is really good, which is the reason customers move here, because as part of the Office 365 package, they always get the E365 as well, which makes it easy for them to manage their devices without having additional licenses for Intune."

"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

"Our configuration profiles used to be all over the place. For example, there's a lot of legacy stuff in Active Directory. Going through Intune has helped us enforce settings, which has improved device security and functionality. When you apply something through Intune, you know it works. You don't have to worry about a legacy setting from Active Directory that was uploaded by somebody seven years ago. With Intune, you can see that a device has a setting, and you can be confident that the device is configured how you want."

"The reporting and analytics features in Microsoft Intune have been a lifesaver."

More Microsoft Intune pros

"TeamViewer is fast and easy to manipulate."

"TeamViewer Business is one of the best tools that we use in my organization for support, especially when our customers troubleshoot."

"I have always felt that TeamViewer is extremely capable software and, in my many years of using its remote connection service, it has never let me down."

"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."

"Over the past six months, we have probably saved several thousand dollars just in the cost of either my boss or me having to go up there."

"The most valuable feature of TeamViewer is the ability to remote into another device."

"The most valuable feature of TeamViewer is user-friendliness."

"It's very easy to set up."

More TeamViewer pros

"It's stable and reliable."

"The solution is easy to set up."

"It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular."

"Transferring files and viewing data work well with TeamViewer Remote Management."

"The user interface is fine."

"The pricing of the solution is very reasonable."

"There are some great features."

"The initial setup of TeamViewer Remote Management is very simple."

More TeamViewer ONE pros

Cons

"A feature I would want to see added in Microsoft Intune is the ability to manage other non-Microsoft devices."

"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."

"The tool's tunnel gateway is not very good, making it an area where improvements are required."

"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."

"I think that there is room for improvement with the reporting. If this is done, it will be a better product."

"When we implemented Intune, it would have been helpful if Microsoft had provided some videos or data about Intune."

"The configuration could be better by consolidating options and making it simpler."

"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."

More Microsoft Intune cons

"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."

"It would be very helpful if they could provide a manual for the installation process and describe more of their features."

"Support for mobile devices from Linux has been missing since the Native client was rolled out."

"The only thing I can think of is a quick-deploy / auto-installer for the end users."

"It does what I need it to do but I think it's expensive."

"A feature that they could add is chat with sound to talk."

"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."

"I think the pricing could have been improved, as smaller organizations like us usually need a low-cost tool."

More TeamViewer cons

"I have contacted customer service and support a couple of times, but it was not good."

"There should be an enterprise version of the solution."

"The connectivity could improve."

"I'm not sure if the security is ideal. They could work to improve it."

"There are some challenges with compatibility."

"The security could be improved."

"The connectivity could improve."

"The solution’s stability could be improved."

More TeamViewer ONE cons

Pricing and Cost Advice

"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."

"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."

"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."

"There are licenses required for this solution. We enable licenses on the devices we need to manage."

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."

"The Intune license model is costly."

"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."

"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."

More Microsoft Intune pricing and cost advice

"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."

"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."

"We are not using the solution for commercial use therefore it is free to use."

"We have a permanent license and the price is reasonable."

"The cost is in the thousands of dollars per year."

"It would be nice if it is cheaper."

More TeamViewer pricing and cost advice

"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."

"There are no charges to be paid for the solution since I use it for personal use."

"We pay for a yearly license."

"The solution's license is expensive."

"Users need to pay a yearly license for TeamViewer Remote Management."

"We are now using the free version, but probably next year we are going to follow up with the paid version."

"Its price is a little high as compared to other solutions."

"It is a licensed product."

More TeamViewer ONE pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Government

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Construction Company

Marketing Services Firm

Manufacturing Company

Healthcare Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	124
Midsize Enterprise	54
Large Enterprise	167

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	36
Large Enterprise	36

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	5
Large Enterprise	10

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

See all answers

What advice do you have for others considering TeamViewer Remote Management?

Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...

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What needs improvement with TeamViewer Remote Management?

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...

See all answers

What is your primary use case for TeamViewer Remote Management?

I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.

See all answers

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Product Reports

Buyer's Guide

Microsoft Intune

March 2026

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Buyer's Guide

TeamViewer

March 2026

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Buyer's Guide

TeamViewer ONE

March 2026

Download TeamViewer ONE product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

TeamViewer Tensor

TeamViewer IoT

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

TeamViewer ONE offers remote access and cross-platform functionality, enhancing IT operations across various systems and clouds like AWS and Azure while streamlining setup and secure connections.

Providing a robust platform for IT professionals, TeamViewer ONE enables efficient remote management with features like interactive chat, file transfers, and seamless session management. Despite its strengths, users highlight the need for improved pricing models, security measures, and enhanced stability. Regular updates are requested to tackle connectivity and lag challenges, and improvements in reporting, integration, and mobile remote functionalities are desired.

What are the standout features of TeamViewer ONE?

Remote Access: Facilitates secure control across multiple devices.
Cross-Platform Functionality: Operates on different OS and cloud environments.
File Transfers: Enables smooth and efficient data exchange.
Interactive Chat: Supports real-time communication during sessions.
Remote Management: Provides a comprehensive view of system resources.

What benefits or ROI should users look for in reviews?

Enhanced Collaboration: Simplifies teamwork with easy connectivity.
IT Support Efficiency: Streamlines troubleshooting and support tasks.
Resource Management: Offers tools for managing system performance.
Security Assurance: Delivers trusted connections for data protection.

TeamViewer ONE is implemented in industries requiring remote support and server management, offering solutions for IT support, remote client connections, and seamless meeting management. It assists in monitoring, troubleshooting, and resolving software and hardware issues for service providers and companies.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Carey Paul Honda

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March 2026

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