No more typing reviews! Try our Samantha, our new voice AI agent.

NinjaOne vs TeamViewer ONE comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
355
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
NinjaOne
Ranking in Remote Access
8th
Ranking in Unified Endpoint Management (UEM)
5th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (10th), Server Monitoring (3rd), IT Service Management (ITSM) (7th), Vulnerability Management (18th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st)
TeamViewer ONE
Ranking in Remote Access
22nd
Ranking in Unified Endpoint Management (UEM)
12th
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Monitoring and Management (RMM) (9th), Patch Management (21st), Digital Experience Monitoring (DEM) (12th)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By using Microsoft Intune, I can control my Outlook on my phone, and whenever I try to open any file attachment, it will be more secure."
"Intune significantly simplifies application deployment, mobile application management, and policy enforcement, such as restricting user access to specific applications, thereby enhancing overall environment security."
"Intune's unified endpoint management platform is invaluable."
"Users can make screenshots, and devices only need the minimal version of iOS."
"I really appreciate the features in Microsoft Intune, including the Intune Suite Cloud PKI."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"The most useful features in Microsoft Intune are the policy enforcement and conditional access."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"The best features NinjaOne offers are that I can see every device across the network regardless of location, and it is fantastic at being able to really control everything we have."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"NinjaOne is a great product. It is working and it is always developing."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"The tool's most valuable feature is third-party application updates."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool; we are able to open up a command line or a PowerShell session remotely without having to disrupt the user, and for workstation servers we have event logs, performance monitoring, system changes, software deployment, patch management, and the ability to push scripts, all through a very simple web interface with pretty good security and a more capable mobile app that allows you to see major critical alerts immediately."
"Good at managing updates and for remote support."
"I use the product for remote access. We are IT service providers. In case anybody has problems with their computer, we use the solution to check them."
"The fact that it's user-friendly and it has a chat option. These are my two favorite features."
"The pricing of the solution is very reasonable."
"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."
"The initial setup of TeamViewer Remote Management is very simple."
"TeamViewer Remote Management is easy to use and user-friendly."
"The stability seems to be pretty good so far."
"It's stable and reliable."
 

Cons

"The reporting functionality of Microsoft Intune is limited compared to Microsoft System Center, which offers many more reporting options."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"Manually syncing devices to enforce policies is cumbersome."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"Intune does not provide real-time visibility."
"The ticketing system in NinjaOne is not the best."
"I want NinjaOne to improve the reports."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The graphical user interface could be improved."
"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."
"The one feature that I believe needs improvement is the software patching."
"It can have more integrations with third-party providers, such as Deep Instinct."
"NinjaOne's dashboard could be easier to use."
"VPN connection is an area with shortcomings that need improvement in the solution."
"The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions."
"Sometimes you need more services and need to buy more, depending on if you need it short term or long term."
"In the last 12 months we actually made a decision to go away from TeamViewer. Part of it has to do with the fact that TeamViewer is very expensive."
"If there were a way for users to do access reporting, that would be an ideal addition to the product."
"One feature to add would be a mobile remote feature."
"I would like to see better pricing, more customization, and increased automation."
"The security could be improved."
 

Pricing and Cost Advice

"The pricing is good because customers are not complaining about it."
"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"There is a license needed to use the solution and we are on an annual license."
"Its pricing seems reasonable."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"I rate Intune five out of 10 for pricing. It's expensive."
"Its pricing is great."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"The product's pricing depends on the number of PCs or devices."
"The pricing is reasonable and cheaper than ConnectWise."
"We currently pay $1.20 per device on a monthly basis."
"NinjaRMM uses a subscription model."
"My company uses the free version of TeamViewer Remote Management."
"There are no charges to be paid for the solution since I use it for personal use."
"It is a licensed product."
"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"
"I have used the free version of the solution."
"My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product."
"Its price is a little high as compared to other solutions."
report
Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.
893,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Computer Software Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
Manufacturing Company
8%
Financial Services Firm
16%
Comms Service Provider
9%
Healthcare Company
8%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business149
Midsize Enterprise60
Large Enterprise177
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across...
What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer IoT
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Status Pros, Mitchell and Company
Carey Paul Honda
Find out what your peers are saying about NinjaOne vs. TeamViewer ONE and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.