NinjaOne vs TeamViewer ONE comparison

NinjaOne and TeamViewer are both solutions in the Remote Monitoring and Management (RMM) category. NinjaOne is ranked #1 with an average rating of 8.6, while TeamViewer is ranked #9 with an average rating of 9.0. Additionally, 95% of NinjaOne users are willing to recommend the solution, compared to 87% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Mar 24, 2026

In the realm of remote management and access solutions, NinjaOne and TeamViewer ONE compete prominently. NinjaOne appears to have an advantage in comprehensive endpoint management, while TeamViewer ONE excels in ease of use for remote access.

Features: NinjaOne offers robust remote management, custom script creation, and comprehensive device management, providing a user-friendly SaaS model. TeamViewer ONE is known for its simple remote access capabilities, stable performance, and an effective chat feature.

Room for Improvement: Users of NinjaOne seek improved support responsiveness, better third-party software patching, and enhanced mobile app features. TeamViewer ONE could improve in security, licensing flexibility, and needs to address compatibility issues and occasional connection stability problems.

Ease of Deployment and Customer Service: NinjaOne primarily utilizes Public Cloud with options for Private and Hybrid Cloud, receiving high praise for its customer service despite occasional slow responses. TeamViewer ONE emphasizes On-premises setups and offers swift and responsive support.

Pricing and ROI: NinjaOne is valued for its negotiable pricing and quick ROI, especially beneficial for small businesses. TeamViewer ONE, while offering a free version, is sometimes viewed as costly and draws concern regarding its need for a more flexible licensing model.

To learn more, read our detailed NinjaOne vs. TeamViewer ONE Report (Updated: May 2026).

Buyer's Guide

NinjaOne vs. TeamViewer ONE

May 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Nitesh Ranjan

Senior Software Engineer at a tech vendor with 1,001-5,000 employees

Remote sessions have become smoother and now resolve end user issues more comfortably

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."

"It helps us manage user certificates."

"Microsoft integrated BitLocker and Active Directory into Intune, simplifying management."

"Autopilot is one of the best features because we can use it during remote migration and it especially helps in this pandemic situation where we don't need any end-user computing engineer support."

"Microsoft Intune is a scalable, secure, and cost-effective endpoint management solution that aligns with modern workplace needs."

"Microsoft Intune helps secure hybrid work by allowing organizations to manage and secure devices remotely."

"The solution is scalable, and we currently have tens of thousands of users within our organization using the solution."

"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."

More Microsoft Intune pros

"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."

"The software's automation tools have solved critical deployment problems for small businesses."

"If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"Good at managing updates and for remote support."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"It just works as advertised and serves the purpose for which we got it."

More NinjaOne pros

"TeamViewer Remote Management is easy to use and user-friendly."

"If you want to do remote troubleshooting, it's a good idea to utilize TeamViewer."

"The most valuable feature is the ease of use, and using this solution enables us to get support easily."

"The product helps us efficiently fix technical issues and maintain system downtime."

"The most valuable feature of this solution is Remote Access."

"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."

"Transferring files and viewing data work well with TeamViewer Remote Management."

"It's stable and reliable."

More TeamViewer ONE pros

Cons

"I've dealt with Microsoft way too many times, and needless to say, I'm not too fond of Microsoft support most of the time."

"I want more secure, reliable, and efficient security policies."

"Issues such as Windows 32 app failures occur frequently, and detailed manual detection rules are often necessary."

"There is always a noise when you are going to manage any endpoint devices, and noise is definitely there with this solution."

"The solution could improve its flexibility."

"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."

"The configuration could be better by consolidating options and making it simpler."

"It would be helpful if there was proactive remediation."

More Microsoft Intune cons

"The one feature that I believe needs improvement is the software patching."

"The solution could improve by optimizing the internet connection being used."

"To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"The graphical user interface could be improved."

"NinjaOne's dashboard could be easier to use."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."

More NinjaOne cons

"The solution is a bit expensive. It could be cheaper."

"The licensing model is restrictive. Even if you have a license, it's hard to use it."

"One of the defects that I have noticed with TeamViewer Remote Management is that if I am on a certain version and the person to whom I am connected is not on the same version, then it does not connect at times until I update the solution."

"Integration with other tools would be great. That would always be a bonus."

"Using the solution’s remote connection causes some lagging issues."

"The connectivity could improve."

"I want TeamViewer Remote Management to incorporate more integrations."

"The security could be improved."

More TeamViewer ONE cons

Pricing and Cost Advice

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."

"Every customer used to purchase licenses based on their needs."

"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."

"Microsoft licenses are costly."

"There are licenses required for this solution. We enable licenses on the devices we need to manage."

"The price could be better."

"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."

"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."

More Microsoft Intune pricing and cost advice

"Its pricing is great."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"The pricing is reasonable and cheaper than ConnectWise."

"We currently pay $1.20 per device on a monthly basis."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"We got a pretty good deal. It was fairly affordable."

More NinjaOne pricing and cost advice

"The solution's license is expensive."

"It is a licensed product."

"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"

"Its price is a little high as compared to other solutions."

"There are no charges to be paid for the solution since I use it for personal use."

"We are now using the free version, but probably next year we are going to follow up with the paid version."

"We pay for a yearly license."

"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."

More TeamViewer ONE pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Comms Service Provider

Computer Software Company

Financial Services Firm

Manufacturing Company

Financial Services Firm

16%

Manufacturing Company

Comms Service Provider

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	5
Large Enterprise	11

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

See all answers

What needs improvement with NinjaOne?

To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.

See all answers

What is your primary use case for NinjaOne?

My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across...

See all answers

What advice do you have for others considering TeamViewer Remote Management?

Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...

See all answers

What needs improvement with TeamViewer Remote Management?

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...

See all answers

What is your primary use case for TeamViewer Remote Management?

I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.

See all answers

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Compared 9% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

June 2026

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Buyer's Guide

NinjaOne

June 2026

Download NinjaOne product report

Buyer's Guide

TeamViewer ONE

May 2026

Download TeamViewer ONE product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

TeamViewer IoT

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

TeamViewer ONE offers remote access and cross-platform functionality, enhancing IT operations across various systems and clouds like AWS and Azure while streamlining setup and secure connections.

Providing a robust platform for IT professionals, TeamViewer ONE enables efficient remote management with features like interactive chat, file transfers, and seamless session management. Despite its strengths, users highlight the need for improved pricing models, security measures, and enhanced stability. Regular updates are requested to tackle connectivity and lag challenges, and improvements in reporting, integration, and mobile remote functionalities are desired.

What are the standout features of TeamViewer ONE?

Remote Access: Facilitates secure control across multiple devices.
Cross-Platform Functionality: Operates on different OS and cloud environments.
File Transfers: Enables smooth and efficient data exchange.
Interactive Chat: Supports real-time communication during sessions.
Remote Management: Provides a comprehensive view of system resources.

What benefits or ROI should users look for in reviews?

Enhanced Collaboration: Simplifies teamwork with easy connectivity.
IT Support Efficiency: Streamlines troubleshooting and support tasks.
Resource Management: Offers tools for managing system performance.
Security Assurance: Delivers trusted connections for data protection.

TeamViewer ONE is implemented in industries requiring remote support and server management, offering solutions for IT support, remote client connections, and seamless meeting management. It assists in monitoring, troubleshooting, and resolving software and hardware issues for service providers and companies.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Status Pros, Mitchell and Company

Carey Paul Honda

Buyer's Guide

NinjaOne vs. TeamViewer ONE

May 2026

Free Report: NinjaOne vs. TeamViewer ONE

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