TeamViewer ONE offers remote access and cross-platform functionality, enhancing IT operations across various systems and clouds like AWS and Azure while streamlining setup and secure connections.



| Product | Mindshare (%) |
|---|---|
| TeamViewer Remote Management | 2.4% |
| Kaseya VSA | 15.0% |
| NinjaOne | 11.9% |
| Other | 70.7% |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| NinjaOne | 4.1 | 11.9% | 95% | 24 interviewsAdd to research |
| Atera | 4.7 | 6.5% | 93% | 15 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 5 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 10 |
| Large Enterprise | 30 |
Providing a robust platform for IT professionals, TeamViewer ONE enables efficient remote management with features like interactive chat, file transfers, and seamless session management. Despite its strengths, users highlight the need for improved pricing models, security measures, and enhanced stability. Regular updates are requested to tackle connectivity and lag challenges, and improvements in reporting, integration, and mobile remote functionalities are desired.
What are the standout features of TeamViewer ONE?TeamViewer ONE is implemented in industries requiring remote support and server management, offering solutions for IT support, remote client connections, and seamless meeting management. It assists in monitoring, troubleshooting, and resolving software and hardware issues for service providers and companies.
TeamViewer ONE was previously known as TeamViewer IoT.
Carey Paul Honda
| Author info | Rating | Review Summary |
|---|---|---|
| Senior Software Engineer at a tech vendor with 1,001-5,000 employees | 4.5 | I've used TeamViewer Remote Management for over a year and find it reliable, user-friendly, and more convenient than alternatives, though its audio features could improve; support is responsive and overall, I rate it 9.5 out of 10. |
| IT Operations Manager at Healthplus limited | 3.5 | I found TeamViewer Remote Management invaluable for remote monitoring and managing resources across multiple locations. Its latest enhancements allow comprehensive system integration. However, the new interface lacks chat copying capability. The ROI is significant, reducing costs and time effectively. |
| SEO Manager at Anand Group India | 4.5 | I use TeamViewer Remote Management for team meetings and document sharing. It's user-friendly and allows easy access to saved documents for future use. However, its stability could be improved. I have not considered any other solutions or cloud providers. |
| Senior consaltant at System Limited | 5.0 | I use TeamViewer Remote Management across various projects for different customers. Its ability to operate across multiple operating systems and clouds, like AWS and Azure, while efficiently transferring files and running data, is particularly valuable. |
| AWS / Big Data Engineer at Waste Management, Inc. | 5.0 | I primarily use TeamViewer Remote Management for deploying web applications, particularly in cloud environments. Its scalable and interactive features are valuable, but improvements are needed in the license pricing and setup process to enhance overall usability. |
| Chief Operations Officer at PRO-VISION | 3.5 | In my previous company, as a project manager, we preferred using TeamViewer Remote Management for remote IT support due to its valuable features for IT professionals. However, the solution's stability issues under poor network conditions need improvement. I currently prefer AnyDesk. |
| IT Analyst at Qfba | 5.0 | I use TeamViewer Remote Management to support my parents with computer issues, finding its screen sharing highly effective. However, audio issues and version compatibility need improvement. Although it meets my expectations, updating can be inconvenient, unlike Microsoft Teams' smoother experience. |
| Manager Networks at Future Point Technologies | 3.0 | I work for a system integrator and use TeamViewer to remotely manage client desktops for configurations and meetings. The screen-sharing feature is efficient, though some applications lag. Improvements include better deployment methods, as not all clients are tech-savvy. |