LogMeIn Rescue vs TeamViewer comparison

GoTo and TeamViewer are both solutions in the Remote Access category. GoTo is ranked #20, while TeamViewer is ranked #1 with an average rating of 8.7. GoTo holds a 2.3% mindshare in VUS, compared to TeamViewer’s 8.2% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 93% of TeamViewer users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 19, 2026

TeamViewer Business and LogMeIn Rescue are competing products in the remote support and access market due to their similar functionality and target audience. TeamViewer Business seems to have the upper hand in pricing and support options, while LogMeIn Rescue excels in providing advanced functionalities suitable for complex IT environments.

Features: TeamViewer Business stands out for its cross-platform compatibility, secure file transfer, and advanced screen sharing, offering seamless remote access across devices. LogMeIn Rescue provides robust multi-session handling, premium diagnostic tools, and a wide range of third-party integrations, catering to more complex IT setups.

Room for Improvement: TeamViewer Business could enhance its deployment process to match the ease and efficiency of LogMeIn Rescue. It may also benefit from expanding its integration capabilities and strengthening its diagnostic tools. LogMeIn Rescue could improve on providing more budget-friendly pricing options, simplifying initial setup, and offering a more user-friendly interface for beginners.

Ease of Deployment and Customer Service: TeamViewer Business offers a straightforward setup process, ensuring quick deployment with reliable customer support. LogMeIn Rescue provides a versatile deployment model suitable for large-scale implementations and is supported by an efficient, specialized customer service team adept at handling complex queries.

Pricing and ROI: TeamViewer Business provides competitive pricing appealing to cost-sensitive businesses, promising good ROI through extensive capabilities at a lower cost. LogMeIn Rescue, though pricier, offers a comprehensive toolset and integrations that justify the cost for enterprises seeking sophisticated solutions, with higher potential ROI in the long term.

To learn more, read our detailed LogMeIn Rescue vs. TeamViewer Report (Updated: June 2026).

Buyer's Guide

LogMeIn Rescue vs. TeamViewer

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Remote Access category, the mindshare of Microsoft Intune is 6.3%, down from 10.7% compared to the previous year. The mindshare of LogMeIn Rescue is 2.3%, up from 2.1% compared to the previous year. The mindshare of TeamViewer is 8.2%, up from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
TeamViewer	8.2%
Microsoft Intune	6.3%
LogMeIn Rescue	2.3%
Other	83.2%

Remote Access

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Aditya Chhibber

Regional Partner Manager - India at To be determined Company

Easy setup and effective support

I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…

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Shubham-Agarwal

Manager - Projects at Cognizant

Remote access has cut critical issue resolution time and supports faster production troubleshooting

Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

"As the solution is a software as a service, the scalability is unlimited."

"Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment."

"I would say that Microsoft Intune is absolutely the right choice for any organization that is already invested in the Microsoft 365 ecosystem and wants a unified cloud-native endpoint management approach."

"The mobile application management, MAM, is the most useful aspect of the solution."

"Based on my experience, I would recommend Microsoft Intune to organizations looking for management of a large number of devices and enterprise environments."

"I rate Intune 10 out of 10."

"It's normally able to meet 100% expectations of our customers."

More Microsoft Intune pros

"Customer satisfaction went up by 40 percent and productivity for my staff went up by 30 percent."

"It allows us to rapidly solve issues for our customers on a remote basis, regardless of the location of the customer."

"There’s something called the dial-in so for people that use us all the time, we can have an icon on their screen and they can click that icon and we connect to them."

"The multiple connect methods really help with users who are not tech savvy or knowledgeable about their own computers."

"I am a one man support show, so it gives flexibility to be in more than one place at a time, and I could be working at seven people's desks from one location, which is pretty useful and helpful."

"I tried different software out there and LogMeIn Rescue has the best compatibility. Something else might work, but you have conflict with so many networks. LogMeIn has the best ratio of almost 99% connection. Whereas, with some other software, you are lucky if you get 80%."

"The ability to run it as a console when I log in. It thinks I'm there. It allows me to do file transfers. It allows me to see event logs through the utility, as opposed to having to open them on the client machine, so I can help troubleshoot unobtrusively."

"It has a feature that, when you take over the machine, you can get into the system administrator level. We’re able to tweak things on the machine as if we’re sitting there."

More LogMeIn Rescue pros

"The technical support team assists with TeamViewer and performs repairs and installations remotely."

"The solution has worked flawlessly; it’s stable and reliable, with no bugs or glitches."

"Go ahead, it’s the best of all the remote access software products."

"TeamViewer has positively impacted my organization because it has helped us in saving a lot of time, as the process of conveying instructions is much simpler now, and we are able to provide better online training to our new staff."

"TeamViewer Business has positively impacted our organization by reducing the time of the TAT for resolving issues for end users, which has really helped us."

"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."

"The product is quite stable. The performance is good."

"This solution is straightforward to use."

More TeamViewer pros

Cons

"If we could remote into a device, it would be great. Currently, we cannot directly connect to the user device. We have to use other tools such as VMware for connecting to devices."

"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."

"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."

"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."

"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."

"The current Intune reporting functionality could benefit from some improvements."

"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."

"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."

More Microsoft Intune cons

"They need to combine computer and mobile end-user support to be a more streamlined experience."

"For our company, great features, but too expensive."

"The pricing, is a little on the high end but it's proven itself to be worth it for sure."

"The solution’s pricing could be improved."

"The one big problem that I have with LogMeIn Rescue is, I use a Mac. All my technicians use PCs. I use a Mac, and the Mac agent crashes at least once a day. I have to stop it and start it again. To date, I don’t have a problem with people using PC. I think the Mac app that they have needs to be improved."

"We are currently supporting Linux, but there are certain limitations. We are currently working on improving Linux support and addressing certain limitations in the roadmap."

"The app itself requires so many different updates and it requires us to rebuild it every time, and that's been a bit of a problem, over the last five years, in keeping it up to date for our clients."

"The interface is not user-friendly. It looks a little outdated. I think the options are there. I think just the layout needs improvement."

More LogMeIn Rescue cons

"You can improve the file size of TeamViewer as it is too large."

"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."

"It's pretty limited on the options they have."

"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."

"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."

"We access the solution through a VPN, which improves our security. However, earlier this year, around the beginning of March, a CVE in the TeamViewer client allowed remote connections to other network systems, which was concerning. You could have unintentionally gained admin rights if you didn't update TeamViewer promptly. It's crucial to always keep it updated to prevent such issues. The tool should consider implementing two-factor authentication to improve such security holes. It should also integrate good security updates, which should be implemented automatically."

"The security could improve in TeamViewer."

"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."

More TeamViewer cons

Pricing and Cost Advice

"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."

"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."

"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."

"No one can compete with Microsoft when it comes to price, and the features it is offering."

"Existing E5 license holders for M365, Intune, and Azure, receive a free license."

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."

"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."

"While Microsoft charges for actual usage, it lacks discount options."

More Microsoft Intune pricing and cost advice

"Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do."

"Look at the different plans they have. Do not pay for a plan you do not need."

"The pricing is worth the value."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

"While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue."

"It is on the medium to high side. For us, it is worth it. For the amount of time they save us, it pretty much pays for itself."

"The cost of LogMeIn is high... I went with another product that was going to give me savings of 50%. One technician tested it, he gave us the thumbs up. Then once we moved all my technicians to it, but it didn’t work... Trying to move from LogMeIn hindered our performance and productivity and it was not worth the savings."

"The only downside is pricing. I think each technician license is somewhere around $100 or $120 a month now. So if you have a lot of technicians, it can get expensive, for a small business."

More LogMeIn Rescue pricing and cost advice

"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."

"I used the free version of TeamViewer."

"We are using the standard free version of TeamViewer."

"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

"The pricing is a little bit on the higher side."

"We are using the free version of TeamViewer."

"The cost is in the thousands of dollars per year."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Construction Company

17%

Manufacturing Company

Comms Service Provider

Computer Software Company

Manufacturing Company

12%

Construction Company

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	190
Midsize Enterprise	65
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	37
Large Enterprise	39

Questions from the Community

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

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What needs improvement with TeamViewer?

I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scann...

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Comparisons

Jamf Pro vs Microsoft Intune

Compared 10% of the time

IBM MaaS360 vs Microsoft Intune

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 4% of the time

More Microsoft Intune Competitors

LogMeIn Pro vs LogMeIn Rescue

Compared 11% of the time

ScreenConnect vs LogMeIn Rescue

Compared 10% of the time

GoTo Resolve vs LogMeIn Rescue

Compared 9% of the time

Microsoft Remote Desktop Services vs LogMeIn Rescue

Compared 7% of the time

N-able Take Control vs LogMeIn Rescue

Compared 4% of the time

More LogMeIn Rescue Competitors

BeyondTrust Remote Support vs TeamViewer

Compared 6% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 5% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs TeamViewer

Compared 4% of the time

ScreenConnect vs TeamViewer

Compared 3% of the time

LogMeIn Pro vs TeamViewer

Compared 3% of the time

More TeamViewer Competitors

Product Reports

Buyer's Guide

Microsoft Intune

June 2026

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Rescue

June 2026

Download LogMeIn Rescue product report

Buyer's Guide

TeamViewer

May 2026

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

TeamViewer Tensor

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

LogMeIn Rescue offers remote IT support with features like remote access, unattended access, and file transfer, ensuring efficient problem-solving. Its compatibility with diverse systems makes it a valuable tool for IT professionals.

Renowned for its ease of use, speed, and broad compatibility, LogMeIn Rescue allows technicians to manage PCs through firewalls, view event logs, and offer live support unobtrusively. Its simplicity and reliability make it essential for remote IT support, although it faces challenges with mobile integration and system crashes, especially on Mac. Users have noticed outdated interfaces and limited iOS support, emphasizing a need for better iPad and iPhone functionality. Integration with other LogMeIn products is lacking, with frequent updates adding to user concerns.

What are LogMeIn Rescue's key features?

Remote Access: Enables secure connection to client systems for troubleshooting.
Unattended Access: Allows access without user intervention.
File Transfer: Facilitates easy exchange of files for resolution and updates.
Screen Sharing: Provides visual support by sharing client screens.
Safe Mode Reboot: Troubleshoots challenging issues in safe mode.

What benefits should users look for in LogMeIn Rescue reviews?

Ease of Use: Simplifies technical support processes.
Efficiency: Reduces time spent solving IT issues remotely.
Comprehensive Toolset: Offers a wide range of tools for IT management.
Reduced On-Site Visits: Minimizes the need for physical presence for support.

LogMeIn Rescue is widely implemented in IT support, manufacturing, and healthcare. Technicians remotely access workstations, servers, and mobile devices to troubleshoot, update, and provide training. This approach enhances efficiency and decreases the necessity for on-site visits, supporting immediate and routine tasks.

GoTo

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

LogMeIn Rescue vs. TeamViewer

June 2026

Free Report: LogMeIn Rescue vs. TeamViewer

Find out what your peers are saying about LogMeIn Rescue vs. TeamViewer and other solutions. Updated: June 2026.

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