LogMeIn Rescue vs TeamViewer Business comparison

GoTo and TeamViewer are both solutions in the Remote Access category. GoTo is ranked #18 with an average rating of 9.0, while TeamViewer is ranked #3 with an average rating of 8.7. GoTo holds a 1.8% mindshare in VUS, compared to TeamViewer’s 11.1% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 91% of TeamViewer users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 31, 2025

TeamViewer Business and LogMeIn Rescue compete in the remote support software space. LogMeIn Rescue is perceived as superior in feature richness, justifying its higher cost, compared to TeamViewer Business, which is favored for its competitive pricing and support quality.

Features: TeamViewer Business offers high-quality video conferencing, file sharing, and remote connectivity, making it suitable for small to medium-sized enterprises. LogMeIn Rescue stands out with advanced security features, multi-session handling, and integration capabilities, catering to enterprise environments.

Room for Improvement: TeamViewer Business could enhance its integration capabilities with other enterprise software, expand customizable session options, and bolster its advanced security features. LogMeIn Rescue might improve by simplifying its setup process, offering more competitive pricing, and providing more intuitive user interfaces for new users.

Ease of Deployment and Customer Service: TeamViewer Business offers a simple setup process and is favored for its responsive support. LogMeIn Rescue, while straightforward, is designed with more comprehensive security protocols, potentially necessitating more initial setup. However, its customer support receives high praise, particularly in handling complex issues.

Pricing and ROI: TeamViewer Business is recognized for its affordable pricing model and quick ROI, ideal for budget-conscious buyers. LogMeIn Rescue commands a higher price but supports its value with comprehensive features and effective ROI over time.

To learn more, read our detailed LogMeIn Rescue vs. TeamViewer Business Report (Updated: September 2025).

Buyer's Guide

LogMeIn Rescue vs. TeamViewer Business

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of September 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.7%, down from 10.0% compared to the previous year. The mindshare of LogMeIn Rescue is 1.8%, down from 2.2% compared to the previous year. The mindshare of TeamViewer Business is 11.1%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.7%
TeamViewer Business	11.1%
LogMeIn Rescue	1.8%
Other	77.4%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Aditya Chhibber

Regional Partner Manager - India at To be determined Company

Easy setup and effective support

I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…

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Heiko Humpert

Quality manager at Viega GmbH & Co. KG

Allows an ease of access to various systems and has a straightforward setup process

The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The security features are most definitely valuable. If I have to give an example, the lockdown features that prevent employees from configuring anything or downloading company data are valuable. We get high-quality device protection, malware protection, and information protection at the same time."

"Microsoft Intune brings all our endpoint and security management tools into one place, acting as a comprehensive solution where we can manage numerous devices and configuration profiles, and block specific URLs, among many other capabilities."

"It's normally able to meet 100% expectations of our customers."

"There has been a noticeable increase in productivity for both my organization and clients."

"The user experience is good; we could work and deploy many controls through Microsoft Intune."

"Microsoft Tech Support is good, providing solid support."

"The features of Microsoft Intune that I appreciate the most are its user-friendly interface and robust security options."

"The best part of Intune is application deployment. We can deploy an application to several users with a single click. We can use conditional access, granting access to users based on certain conditions, such as location, platform, etc."

More Microsoft Intune pros

"I will say 100% in five years, I do not think we have had to use technical support for anything."

"No issues with scalability. It is a fairly simple model. If I wanted to add five more, I would just buy five more people and licenses, apply the program to their computers, and give them their login."

"The tech support person I spoke to was very knowledgeable about the product, and was straightforward with me about its capabilities. There was no fluff about the product. They basically said this is not available now and we're hoping to have it available in the third or fourth quarter. It was nice to talk to someone who was straightforward and knew about the product."

"There’s something called the dial-in so for people that use us all the time, we can have an icon on their screen and they can click that icon and we connect to them."

"It works with different operating systems, I can connect to a PC or Mac."

"It allows us to rapidly solve issues for our customers on a remote basis, regardless of the location of the customer."

"The initial setup is easy. If you want the desktop program, you just download and install it."

"Instead of trying to walk-through a user on how to fix their computer, we just log in, do it, and move on to the next case."

More LogMeIn Rescue pros

"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."

"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."

"It is easy to use and has a pretty good UI."

"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."

"The solution is very stable. We've never had a problem with it."

"The most valuable feature of TeamViewer is user-friendliness."

"From my perspective, the most important is the login."

"I find the mouse control and the ability to click for them very effective. I can move the mouse and click on buttons as if sitting at their computer. These are the basic features I use most often in the solution. There are tricker features that I don't use much because I don't need them frequently. Overall, it's a great tool for helping others with their computer issues without traveling to their location or another building."

More TeamViewer Business pros

Cons

"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."

"The worst aspect is the reporting."

"I wish Microsoft would keep up with their documentation. They make changes so quickly to these platforms that they do not update the documentation properly in a timely manner."

"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."

"Microsoft Intune can be improved by making it even more seamless for users to download their certificates."

"What would make this product better is adding more security policies and features in the next upgrade."

"I assess the stability of the product as low. I have faced downtime crashes and performance issues with Microsoft Intune."

"The reporting dashboard is really limited."

More Microsoft Intune cons

"The app itself requires so many different updates and it requires us to rebuild it every time, and that's been a bit of a problem, over the last five years, in keeping it up to date for our clients."

"Support to remotely control more mobile devices' screens is desperately needed. It is sad to see how long this product has been out and how many phones are still not supported for, specifically, remote screen control."

"Nothing's perfect but I think it's really a great tool just the way it is. The suggestion that I made to them at their user advisory board is that they combine the two products, Rescue and Central, into one because you really should have both. A bunch of the other people in that meeting very much liked that."

"They need to improve their technical support."

"The solution’s pricing could be improved."

"The one big problem that I have with LogMeIn Rescue is, I use a Mac. All my technicians use PCs. I use a Mac, and the Mac agent crashes at least once a day. I have to stop it and start it again. To date, I don’t have a problem with people using PC. I think the Mac app that they have needs to be improved."

"The pricing, is a little on the high end but it's proven itself to be worth it for sure."

"The interface is not user-friendly. It looks a little outdated. I think the options are there. I think just the layout needs improvement."

More LogMeIn Rescue cons

"The installation and the update agent could improve."

"The performance could always be better."

"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."

"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."

"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."

"I'm not sure if they provide good quality audio alongside screensharing."

"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."

"It should have ability to display notes in the computer list."

More TeamViewer Business cons

Pricing and Cost Advice

"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

"Microsoft Intune is available for individual purchase at a low per-device cost."

"Its pricing seems reasonable."

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"Existing E5 license holders for M365, Intune, and Azure, receive a free license."

"The purchase of the product was handled by someone else."

"It's affordable for the protection it gives. There are no additional costs."

More Microsoft Intune pricing and cost advice

"Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

"The cost of LogMeIn is high... I went with another product that was going to give me savings of 50%. One technician tested it, he gave us the thumbs up. Then once we moved all my technicians to it, but it didn’t work... Trying to move from LogMeIn hindered our performance and productivity and it was not worth the savings."

"Look at the different plans they have. Do not pay for a plan you do not need."

"It's definitely worth the value."

"While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue."

"The only downside is pricing. I think each technician license is somewhere around $100 or $120 a month now. So if you have a lot of technicians, it can get expensive, for a small business."

"I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But it's what I would call the "Cadillac" of the industry."

More LogMeIn Rescue pricing and cost advice

"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."

"The cost is in the thousands of dollars per year."

"We are using the free version of TeamViewer."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"The solution's pricing is reasonable."

"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."

"We are not using the solution for commercial use therefore it is free to use."

"We use the free version of TeamViewer."

More TeamViewer Business pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Manufacturing Company

19%

Computer Software Company

10%

Financial Services Firm

Comms Service Provider

Computer Software Company

12%

Manufacturing Company

10%

Comms Service Provider

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	45
Large Enterprise	151

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	38
Midsize Enterprise	29
Large Enterprise	26

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about LogMeIn Rescue?

LogMeIn is a remote tool that I use for remote solutions.

See all answers

What is your experience regarding pricing and costs for LogMeIn Rescue?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.

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What needs improvement with LogMeIn Rescue?

The solution’s pricing could be improved.

See all answers

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...

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Compared 35% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

August 2025

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Rescue

September 2025

Download LogMeIn Rescue product report

Buyer's Guide

TeamViewer Business

August 2025

Download TeamViewer Business product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

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GoTo

TeamViewer Business offers seamless remote access with its cross-platform compatibility, robust security features, and user-friendly interface, making it ideal for technical support and remote collaboration in distributed environments.

TeamViewer Business is a powerful tool for remote access and technical support, valued for its ability to bypass firewalls and swift connections. It supports multiple operating systems like Windows, Mac, and Linux, facilitating access to servers and end-user machines. The tool is vital for help desks and IT departments, enabling technicians to control computers for troubleshooting, software installations, upgrades, and employee training. Although there are challenges with integration, backward compatibility, and stability with iOS devices, its efficient performance and remote control capabilities simplify tasks, especially for non-technical users.

What are the key features of TeamViewer Business?

Firewall Bypass: Connects seamlessly without firewall restrictions.
Cross-Platform Compatibility: Works on Windows, Mac, and Linux.
User-Friendly Interface: Simplifies remote access and control.
File Transfer and Chat: Facilitates easy communication and data exchange.
Remote Reboot: Enables restarting devices without physical access.

What benefits and ROI should users consider?

Enhanced Collaboration: Facilitates easy screen sharing and administrative controls for teamwork.
Efficient Performance: Provides swift connections and robust remote control capabilities.
Security: Offers strong protection features for safe remote access.
Ease of Use: Designed for both technical and non-technical users, streamlining operations.

In various industries, TeamViewer Business plays a crucial role in managing distributed environments. It's essential for help desks handling remote problem-solving and employee training. Its ability to bypass firewalls and support cross-platform compatibility makes it a preferred choice for organizations needing to control devices across operating systems, simplifying IT management and technical support.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

LogMeIn Rescue vs. TeamViewer Business

September 2025

Free Report: LogMeIn Rescue vs. TeamViewer Business

Find out what your peers are saying about LogMeIn Rescue vs. TeamViewer Business and other solutions. Updated: September 2025.

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