We performed a comparison between Symantec Messaging Gateway and Trend Micro Email Security based on real PeerSpot user reviews.
Find out in this report how the two SEG (Secure Email Gateway) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"It has very good capabilities for managing malware."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"The solution is excellent at blocking spam."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The solution is "set and forget". You pay for it and everything is done for you."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"It does a good job of ensuring users are not compromised via email."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"The integration capability of the solution is good."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"They really need to create a good package that competes with Microsoft."
"Sometimes the solution picks up false positive for viruses during scans."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"While they are good, not 100% of email is protected just yet."
"It is a bit expensive than the market price."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"There needs to be more documentation for the product."
Symantec Messaging Gateway is ranked 6th in SEG (Secure Email Gateway) with 20 reviews while Trend Micro Email Security is ranked 8th in Email Security with 21 reviews. Symantec Messaging Gateway is rated 8.2, while Trend Micro Email Security is rated 8.0. The top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Symantec Messaging Gateway is most compared with Microsoft Exchange Online Protection (EOP), Cisco Secure Email, Microsoft Defender for Office 365, Fortinet FortiMail and Proofpoint Email Protection, whereas Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Sophos Email. See our Symantec Messaging Gateway vs. Trend Micro Email Security report.
We monitor all SEG (Secure Email Gateway) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.