Symantec Messaging Gateway vs Trend Micro Email Security comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Symantec Messaging Gateway and Trend Micro Email Security based on real PeerSpot user reviews.

Find out in this report how the two SEG (Secure Email Gateway) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Symantec Messaging Gateway vs. Trend Micro Email Security Report (Updated: January 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person.""I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that.""It has very good capabilities for managing malware.""The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier.""The solution is excellent at blocking spam.""Symantec’s spyware and malware signature database is very good compared to other products.""The solution is "set and forget". You pay for it and everything is done for you.""Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."

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"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning.""Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator.""It does a good job of ensuring users are not compromised via email.""Trend Micro constantly releases new versions and patches based on evolving needs.""Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering.""Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security.""Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments.""The integration capability of the solution is good."

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Cons
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface.""In a later release, it would be nice if the messaging gateway supported the cluster feature.""They really need to create a good package that competes with Microsoft.""Sometimes the solution picks up false positive for viruses during scans.""The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client.""The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers.""It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface.""We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."

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"There is room for improvement in threat detection, especially for advanced attacks and business email compromise.""Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring.""There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro.""While they are good, not 100% of email is protected just yet.""It is a bit expensive than the market price.""The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas.""The only negative thing about Trend Micro Email Security is its price. It could be less expensive.""There needs to be more documentation for the product."

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Pricing and Cost Advice
  • "A subscription for technical support costs extra."
  • "It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
  • "The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
  • "They're a little costly compared to Microsoft."
  • "For 150 users, we pay INR 1,60,000."
  • "Symantec Messaging Gateway’s pricing is very cheap."
  • More Symantec Messaging Gateway Pricing and Cost Advice →

  • "The cost is about $6,000 for 300 users for one year."
  • "The price of Trend Micro Email Security is annual. There are no additional fees."
  • "The solution is inexpensive so we recommend it to small to mid-sized businesses."
  • "Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
  • "The price of Trend Micro Email Security is more than Sophos' similar solution."
  • "Trend Micro Email Security's pricing is reasonable."
  • "The tool must improve its pricing."
  • "The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
  • More Trend Micro Email Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
    Top Answer:We use the solution to secure our data and emails.
    Top Answer:Trend Micro constantly releases new versions and patches based on evolving needs.
    Top Answer:There is room for improvement in the support. The response time could be faster.
    Top Answer:Overall, I would rate the solution a nine out of ten. The product and implementation are good, and customers are satisfied. However, sometimes resolving issues takes longer than expected.
    Ranking
    Views
    548
    Comparisons
    383
    Reviews
    10
    Average Words per Review
    399
    Rating
    8.3
    8th
    out of 107 in Email Security
    Views
    4,263
    Comparisons
    2,865
    Reviews
    15
    Average Words per Review
    384
    Rating
    7.9
    Comparisons
    Also Known As
    Symantec.cloud, Symantec Email Security.cloud
    Learn More
    Overview

    Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity. 

    With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications. 

    Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

    Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks. 

    This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email. 

    Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports. 

    With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

    Sample Customers
    Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
    MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
    Top Industries
    REVIEWERS
    Pharma/Biotech Company27%
    Financial Services Firm18%
    Energy/Utilities Company18%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm14%
    Government10%
    Manufacturing Company6%
    REVIEWERS
    Computer Software Company23%
    Financial Services Firm23%
    Manufacturing Company23%
    Consumer Goods Company8%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider10%
    Financial Services Firm8%
    Government6%
    Company Size
    REVIEWERS
    Small Business55%
    Midsize Enterprise10%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise15%
    Large Enterprise57%
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise22%
    Large Enterprise52%
    Buyer's Guide
    Symantec Messaging Gateway vs. Trend Micro Email Security
    January 2024
    Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro Email Security and other solutions. Updated: January 2024.
    765,386 professionals have used our research since 2012.

    Symantec Messaging Gateway is ranked 6th in SEG (Secure Email Gateway) with 20 reviews while Trend Micro Email Security is ranked 8th in Email Security with 21 reviews. Symantec Messaging Gateway is rated 8.2, while Trend Micro Email Security is rated 8.0. The top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Symantec Messaging Gateway is most compared with Microsoft Exchange Online Protection (EOP), Cisco Secure Email, Microsoft Defender for Office 365, Fortinet FortiMail and Proofpoint Email Protection, whereas Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Sophos Email. See our Symantec Messaging Gateway vs. Trend Micro Email Security report.

    We monitor all SEG (Secure Email Gateway) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.