Symantec Messaging Gateway vs Trend Micro Email Security comparison

The compared Broadcom and Trend Micro solutions aren't in the same category. Broadcom is ranked #13 in SEG , and holds a 2.7% mindshare in the category. Trend Micro is ranked #8 in Email Security , with an average rating of 8.4, and holds a 2.0% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 92% of Trend Micro users who would recommend it.

Symantec Messaging Gateway

Read 20 Symantec Messaging Gateway reviews

1,269 Views
444 Comparison Views

100% willing to recommend

Trend Micro Email Security

Read 31 Trend Micro Email Security reviews

3,155 Views
2,650 Comparison Views

92% willing to recommend

Symantec Messaging Gateway

Trend Micro Email Security

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Symantec Messaging Gateway and Trend Micro Email Security based on real PeerSpot user reviews.

Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Symantec Messaging Gateway vs. Trend Micro Email Security Report (Updated: January 2024).

Buyer's Guide

Symantec Messaging Gateway vs. Trend Micro Email Security

January 2024

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Helped 879,371 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Symantec Messaging Gateway

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Secure Email Gateway (SEG) (13th)

Trend Micro Email Security

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Email Security (8th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Symantec Messaging Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 2.7%, down 2.8% compared to last year.
Trend Micro Email Security, on the other hand, focuses on Email Security, holds 2.0% mindshare, down 2.9% since last year.

Secure Email Gateway (SEG) Market Share Distribution
Product	Market Share (%)
Symantec Messaging Gateway	2.7%
Microsoft Defender for Office 365	26.8%
Proofpoint Email Protection	20.1%
Other	50.4%

Secure Email Gateway (SEG)

Email Security Market Share Distribution
Product	Market Share (%)
Trend Micro Email Security	2.0%
Microsoft Defender for Office 365	10.4%
Proofpoint Email Protection	7.7%
Other	79.9%

Email Security

Featured Reviews

Girish Vijay

Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.

A stable and reasonably priced solution that performs well and has a very good malware database

Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Read full review

AsadAli

SOC Team Lead at a security firm with 51-200 employees

Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection

The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."

"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."

"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."

"It has very good capabilities for managing malware."

"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."

"The solution is excellent at blocking spam."

"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."

"The cloud-based interface is very user-friendly."

More Symantec Messaging Gateway pros

"Trend Micro constantly releases new versions and patches based on evolving needs."

"Trend Vision One is one of the best XDRs that has been introduced to the market, with almost 14 applications integrated into a single console, including mobile device management, network security, endpoint security, and cloud app security, all with a really good GUI."

"The interface is really good."

"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."

"I have experience with Trend Micro Email Security product and I can believe Trend Micro Email Security is excellent and scores very well; it is better in comparison to Microsoft Windows Defender or Microsoft Office 365."

"The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm."

"Trend Micro is better than any of its competitors."

"The technical support is good."

More Trend Micro Email Security pros

Cons

"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."

"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."

"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."

"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."

"They really need to create a good package that competes with Microsoft."

"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."

"In a later release, it would be nice if the messaging gateway supported the cluster feature."

"Messaging Gateway's advanced malware detection could be improved."

More Symantec Messaging Gateway cons

"For support from Trend Micro, I would give maybe 20%."

"Sometimes malicious email gets past the email gateway."

"It was crucial because if remediation can be done in one or two clicks, in Trend, we have to do at least eight clicks to achieve the same result."

"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."

"I would like to see more integration of Trend Micro Email Security with different platforms."

"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."

"Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier."

"There needs to be more documentation for the product."

More Trend Micro Email Security cons

Pricing and Cost Advice

"A subscription for technical support costs extra."

"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."

"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."

"For 150 users, we pay INR 1,60,000."

"Symantec Messaging Gateway’s pricing is very cheap."

"They're a little costly compared to Microsoft."

"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."

"The price of Trend Micro Email Security is more than Sophos' similar solution."

"The cost is about $6,000 for 300 users for one year."

"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."

"It's a VPN solution. Trend Micro is reasonably priced."

"The solution is inexpensive so we recommend it to small to mid-sized businesses."

"The tool must improve its pricing."

"Trend Micro Email Security is not an expensive solution."

More Trend Micro Email Security pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

13%

Manufacturing Company

Government

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	6

Questions from the Community

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What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.

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What needs improvement with Trend Micro Email Security?

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What advice do you have for others considering Trend Micro Email Security?

We are an MSSP for Trend Micro.The advice I would give, tailored to Trend Micro, is to consider a solution that encompasses all the necessary protection modules, such as SPF, DKIM, DMARC, and email...

See all answers

Comparisons

Microsoft Exchange Online Protection (EOP) vs Symantec Messaging Gateway

Compared 19% of the time

Cisco Secure Email vs Symantec Messaging Gateway

Compared 11% of the time

Microsoft Defender for Office 365 vs Symantec Messaging Gateway

Compared 11% of the time

Fortinet FortiMail vs Symantec Messaging Gateway

Compared 10% of the time

Proofpoint Email Protection vs Symantec Messaging Gateway

Compared 9% of the time

More Symantec Messaging Gateway Competitors

Microsoft Defender for Office 365 vs Trend Micro Email Security

Compared 20% of the time

Proofpoint Email Protection vs Trend Micro Email Security

Compared 11% of the time

Check Point Harmony Email & Collaboration vs Trend Micro Email Security

Compared 8% of the time

Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security

Compared 7% of the time

Avanan vs Trend Micro Email Security

Compared 4% of the time

More Trend Micro Email Security Competitors

Product Reports

Buyer's Guide

Symantec Messaging Gateway

December 2025

Download Symantec Messaging Gateway product report

Buyer's Guide

Trend Micro Email Security

December 2025

Download Trend Micro Email Security product report

Also Known As

Symantec.cloud, Symantec Email Security.cloud

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Overview

Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity.

With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications.

Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

Broadcom

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

Trend Micro

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital

Buyer's Guide

Symantec Messaging Gateway vs. Trend Micro Email Security

January 2024

Free Report: Symantec Messaging Gateway vs. Trend Micro Email Security

Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro Email Security and other solutions. Updated: January 2024.

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See our Symantec Messaging Gateway vs. Trend Micro Email Security report.

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