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Symantec Messaging Gateway vs Trend Micro Email Security comparison

The compared Broadcom and Trend Micro solutions aren't in the same category. Broadcom is ranked #6 in SEG , with an average rating of 8.4, and holds a 2.6% mindshare in the category. Trend Micro is ranked #8 in Email Security , with an average rating of 8.1, and holds a 2.5% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 92% of Trend Micro users who would recommend it.
Symantec Messaging Gateway
Read 20 Symantec Messaging Gateway reviews
  • 446 Views
  • 127 Comparison Views
100% willing to recommend
Trend Micro Email Security
Read 28 Trend Micro Email Security reviews
  • 3,112 Views
  • 1,339 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Symantec Messaging Gateway and Trend Micro Email Security based on real PeerSpot user reviews.

Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Symantec Messaging Gateway vs. Trend Micro Email Security Report (Updated: January 2024).
Buyer's Guide
Symantec Messaging Gateway vs. Trend Micro Email Security
January 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (6th)
Trend Micro Email Security
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Email Security (8th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Symantec Messaging Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 2.6%, up 1.9% compared to last year.
Trend Micro Email Security, on the other hand, focuses on Email Security, holds 2.5% mindshare, down 3.3% since last year.
Secure Email Gateway (SEG)
Email Security
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
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Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The feature that I like the best is the fingerprinting concept."
"Symantec is a secure product."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The solution is "set and forget". You pay for it and everything is done for you."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
More Symantec Messaging Gateway pros
"The email and the signature based protection is the most valuable feature."
"The solution's initial setup process was easy since it was deployed on the cloud."
"The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm."
"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"It is mostly stable."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
More Trend Micro Email Security pros
 

Cons

"The false positive submissions must be improved."
"They really need to create a good package that competes with Microsoft."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"It could be more scalable."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"Sometimes the solution picks up false positive for viruses during scans."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
More Symantec Messaging Gateway cons
"There needs to be more documentation for the product."
"The product must provide better customization features."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"While they are good, not 100% of email is protected just yet."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"Trend Micro Email Security can improve on scam detection. It could use AI in this area."
"I would like to see more integration of Trend Micro Email Security with different platforms."
More Trend Micro Email Security cons
 

Pricing and Cost Advice

"A subscription for technical support costs extra."
"They're a little costly compared to Microsoft."
"Symantec Messaging Gateway’s pricing is very cheap."
"For 150 users, we pay INR 1,60,000."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"It's a VPN solution. Trend Micro is reasonably priced."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
"The cost is about $6,000 for 300 users for one year."
"The solution's pricing is very optimum, given its quality, features, and stability."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The tool must improve its pricing."
More Trend Micro Email Security pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
18%
Government
8%
Manufacturing Company
5%
Computer Software Company
15%
Financial Services Firm
10%
Insurance Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Symantec Messaging Gateway?
Symantec is a secure product.
See all answers
What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
See all answers
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
See all answers
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
See all answers
What needs improvement with Trend Micro Email Security?
They need to improve the dashboard in the future to make the product more effective.
See all answers
What advice do you have for others considering Trend Micro Email Security?
There's not much difference between similar products; almost everything is the same, but the dashboard was a very deciding factor for us. I would definitely recommend this product to others, but it...
See all answers
 

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Product Reports

Buyer's Guide
Symantec Messaging Gateway
June 2025
Symantec Messaging Gateway reportDownload Symantec Messaging Gateway product report
Buyer's Guide
Trend Micro Email Security
June 2025
Trend Micro Email Security reportDownload Trend Micro Email Security product report
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
No data available
 

Overview

Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity. 

With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications. 

Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

Broadcom

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks. 

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email. 

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports. 

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

Trend Micro
 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Buyer's Guide
Symantec Messaging Gateway vs. Trend Micro Email Security
January 2024
Free Report: Symantec Messaging Gateway vs. Trend Micro Email Security
Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro Email Security and other solutions. Updated: January 2024.
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See our Symantec Messaging Gateway vs. Trend Micro Email Security report.

We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.