2021-01-28T05:03:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering Trend Micro Email Security?

If you were talking to someone whose organization is considering Trend Micro Email Security, what would you say?

How would you rate it and why? Any other tips or advice?

2
PeerSpot user
2 Answers
VS
VP Delivery, UK at a computer software company with 1,001-5,000 employees
Real User
Top 10
2021-05-15T12:33:51Z
May 15, 2021

I rate Trend Micro Email Security a ten out of ten.

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DS
General Manager -Mfg at a consumer goods company with 5,001-10,000 employees
Real User
Top 20
2021-01-28T05:03:00Z
Jan 28, 2021

On a scale of one to ten, I would give Trend Micro Email Security a seven. Some of their features should focus more on preventing the emails which are malicious in nature from entering into the user mailbox and they should have a feature to completely remove it from the entire email system. For example Microsoft has an option where if there is a malicious email you can just identify it and with one click you can delete every email in the system in the organization for whoever has received it. Similarly, there must be some kind of awareness mechanism for the user, even for whoever is not receiving it. They should be able to send out some kind of email or some kind of awareness to the user not to respond to any malicious services. In my experience throughout my career, making your users aware of email threats helps to get control of the threat by almost 70%. If you receive 10 emails out of which four to five would be spams, one or two may be malicious. If you are aware of it you will not respond to it. But in the initial stages, you might have clicked on the link or responded to their request. But eventually, when you learn about these malicious things, you automatically hesitate responding to them, or maybe you just don't read them. Those kinds of responsive behavior comes with time. If you teach your people they will not respond and your email security solution will look better because people will not get into the wrong traps. For small to medium sized business, Trend Micro Email Security fits very well because cost-wise it is effective and because their technical resources are widely available in India, the Asia Pacific region, and in Europe. However, when we look at it from an enterprise user perspective, where the number of users can be huge, we take more of a risk opting for a less expert solution. In terms of email security, I would not rate Trend Micro as an expert solution. There are others available which are doing this better than Trend Micro. Once Trend Micro is at their scale, at that point only would I recommend Trend Micro. But for the small and medium industries, I would recommend it because they have limited budgets and they work in a different sector of the market. But for the enterprise customers, I think they should look at some better solutions which are dedicated for email security. Email is the most critical part of the organization, so you should always choose the expert.

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Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 14, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
See 2 answers
JK
CBO at a security firm with 11-50 employees
Jun 16, 2022
The cost is about $6,000 for 300 users for one year. Compared to Barracuda, it's not expensive.
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Sep 14, 2022
The cost can be pretty high. Due to their cost, it's okay for the enterprise and the corporate level companies. They are the ones who go for Trend Micro Email Security. A small company does not go for it due to the cost. I'd rate the solution two out of five in terms of affordability.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 14, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 3 answers
VS
VP Delivery, UK at a computer software company with 1,001-5,000 employees
May 15, 2021
We use the solution for gateway security protection for inbound and outbound emails from the organization.
JK
CBO at a security firm with 11-50 employees
Jun 16, 2022
This solution is used for email security like spam filtering, spam protection from spam fishing, and protection from fraudulent content. The solution can be on-prem or on cloud. We implement it as a cloud solution.
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