Microsoft Exchange Online Protection (EOP) vs Symantec Messaging Gateway comparison

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Executive Summary

We performed a comparison between Microsoft Exchange Online Protection (EOP) and Symantec Messaging Gateway based on real PeerSpot user reviews.

Find out in this report how the two Anti-Malware Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Exchange Online Protection (EOP) vs. Symantec Messaging Gateway Report (Updated: January 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is scalable.""With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail.""We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point.""The threat management feature includes policies and alerts that are valuable.""The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier.""Online Protection's most valuable feature is its admin interface.""You can use the product to create special accounts.""The product protects against malware."

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"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier.""The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense.""Messaging Gateway is stable.""Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc.""The solution is "set and forget". You pay for it and everything is done for you.""The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence.""It has very good capabilities for managing malware.""Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."

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Cons
"The licensing can be on the expensive side, especially in the cloud space.""Performance and speed should continue to be improved.""Microsoft has some training portals, but more could be developed.""The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates.""The solution must improve the user experience.""It would be helpful for customers if Plan 1 features were included with EOP.""The security features could be better.""The tool's classification for bulk email is cumbersome."

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"The solution takes up a lot of memory.""This product would benefit from better integration with Symantec Endpoint Protection.""Sometimes the solution picks up false positive for viruses during scans.""The false positive submissions must be improved.""Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues.""It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface.""Symantec Messaging Gateway should include better exclusions and exceptions for better administration.""They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."

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Pricing and Cost Advice
  • "The price could be lower."
  • "The solution is priced high and could be less expensive compared to other solutions."
  • "The solution is expensive but is backed by Microsoft's reputation."
  • "The price of Microsoft Exchange Online Protection is reasonable."
  • "It is a low-price solution."
  • "Apart from the license fee for the solution, there are no additional costs."
  • "Online Protection is fairly expensive."
  • "The tool's pricing is excellent."
  • More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →

  • "A subscription for technical support costs extra."
  • "It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
  • "The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
  • "They're a little costly compared to Microsoft."
  • "For 150 users, we pay INR 1,60,000."
  • "Symantec Messaging Gateway’s pricing is very cheap."
  • More Symantec Messaging Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The initial setup was easy. The configuration process is very straightforward.
    Top Answer:We face challenges with reporting features and the lack of a proper dashboard in Microsoft's portal. There's no graphical interface, which other products offer. The reporting features need… more »
    Top Answer:The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not available in the basic EOP. Alos, complete phishing protection is also not… more »
    Top Answer:The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
    Top Answer:We use the solution to secure our data and emails.
    Ranking
    10th
    out of 110 in Anti-Malware Tools
    Views
    1,101
    Comparisons
    964
    Reviews
    28
    Average Words per Review
    427
    Rating
    8.3
    Views
    489
    Comparisons
    358
    Reviews
    10
    Average Words per Review
    399
    Rating
    8.3
    Comparisons
    Also Known As
    Microsoft EOP, MS Exchange Online Protection
    Symantec.cloud, Symantec Email Security.cloud
    Learn More
    Overview

    Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.

    With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.

    In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.

    EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.

    Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.

    Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity. 

    With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications. 

    Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

    Sample Customers
    Information Not Available
    Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
    Top Industries
    REVIEWERS
    Computer Software Company25%
    Retailer13%
    Financial Services Firm13%
    Security Firm6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government9%
    Financial Services Firm8%
    Manufacturing Company7%
    REVIEWERS
    Pharma/Biotech Company27%
    Financial Services Firm18%
    Energy/Utilities Company18%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm14%
    Government10%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business64%
    Midsize Enterprise15%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise55%
    REVIEWERS
    Small Business55%
    Midsize Enterprise10%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    Buyer's Guide
    Microsoft Exchange Online Protection (EOP) vs. Symantec Messaging Gateway
    January 2024
    Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
    768,857 professionals have used our research since 2012.

    Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 34 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Sophos Email, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Defender for Office 365, Fortinet FortiMail, Trend Micro Email Security and Proofpoint Email Protection. See our Microsoft Exchange Online Protection (EOP) vs. Symantec Messaging Gateway report.

    We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.