We compared Check Point Harmony Email and Collaboration and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Check Point Harmony Email and Collaboration offers exceptional integration through APIs, advanced protection against data leaks, and the ability to detect complex social engineering attacks. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Check Point Harmony Email and Collaboration could improve integration with Exchange and other SaaS clouds while enhancing its threat clouds and AI engines. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Check Point has earned mixed reviews for its customer service. Some customers appreciate the technical support provided, while others are dissatisfied with response times. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: Check Point Harmony Email is considered relatively easy to implement. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Check Point Harmony Email and Collaboration is a cost-effective option. It offers competitive prices and is suitable for small to medium-sized organizations. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Check Point Harmony Email and Collaboration delivers superior return on investment compared to other options. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Check Point Harmony Email and Collaboration is an effective solution for blocking malicious attachments and detecting social engineering attacks. However, there is room for improvement in terms of integration and support, reducing false positives, and enhancing response times. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The initial setup was easy."
"Does a thorough job of examining email and URLs for malicious content."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The setup is very easy. I haven't faced any complexity with the setup of the solution."
"I like the fact that having granular information about the potential threats is received in email."
"Data loss and data leakage prevention are well deployed which helps businesses to scale and expand effortlessly without any trouble."
"For Threat Prevention, I was impressed with this feature and the solution's effectiveness. It has been very good."
"Being able to mass quarantine and remove emails from end users' mailboxes has become extremely important to us as we have grown in size."
"We have managed to have an impressive reduction in phishing that used to enter our system before applying Check Point."
"The solution helps to block spam emails."
"It is the collaboration between users inside the company. It is a big advantage with Check Point to be able to work together on the same document."
"The integration capability of the solution is good."
"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"The initial setup is not overly complex."
"Microsoft Defender for Office 365 should be more proactive."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"The GUI is sometimes slow to fetch the device report and could be improved."
"We need to be able to whitelist data at the backend."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The pre-sales cost calculations could be more transparent."
"The XDR dashboard has room for improvement."
"if a phishing email were to get through and bypass the product — which very few do — it would be nice if, when a user clicked on that phishing email, they got a second-chance opportunity, a chance to double-check that they really wanted to proceed to that website."
"They should consider a module that allows the customizing of reports so we can generate executive information for the client (to explain in simple language the general security situation in the SaaS environment)."
"Check Point's technical support is very much of a low level, especially with respect to other vendors and OEMs."
"It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products."
"Its guides are not great."
"There could be more automation features included for it."
"There are sometimes leakages of viruses when the system is experiencing network failures."
"Some undefined threats can bypass the security system when there is a networking failure in the organization."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
"The product must provide better customization features."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"They need to adjust the spam filtering and make it stronger."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"The send box needs improvement to match other products."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"The patch management could improve in Trend Micro Email Security."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Check Point Harmony Email & Collaboration Pricing and Cost Advice →
Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 47 reviews while Trend Micro Email Security is ranked 8th in Email Security with 22 reviews. Check Point Harmony Email & Collaboration is rated 8.8, while Trend Micro Email Security is rated 8.0. The top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Mimecast Email Security, Cisco Secure Email and Barracuda Email Protection, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Barracuda Email Security Gateway. See our Check Point Harmony Email & Collaboration vs. Trend Micro Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.