2021-01-28T05:03:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What needs improvement with Trend Micro Email Security?

Please share with the community what you think needs improvement with Trend Micro Email Security.

What are its weaknesses? What would you like to see changed in a future version?

2
PeerSpot user
2 Answers
VS
VP Delivery, UK at a computer software company with 1,001-5,000 employees
Real User
Top 10
2021-05-15T12:33:51Z
May 15, 2021

The solutions manufacturer tries to upgrade the customer to move from on-premises to the cloud. They plan to replace virtual appliances with hardware appliances. I think that this is not a good idea. A virtual appliance is more flexible in implementation and usage, and they think that it is not a good idea to leave the development as is.

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DS
General Manager -Mfg at a consumer goods company with 5,001-10,000 employees
Real User
Top 20
2021-01-28T05:03:00Z
Jan 28, 2021

There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do. The engine is intelligent enough to block any link which is coming in the email because it checks the quality of the reputation of the link. But it is written by a very intelligent person using a very localized domain so it lacks that functionality. There are other solutions available in the market, such as Proofpoint and Barracuda, that have slightly better intelligence around that, maybe they have more attack feeds coming in or maybe they are working a little harder on the resource side. Their response towards such emails is very granular whereas Trend Micro's is higher. Maybe email security is not the goal for Trend Micro, because the other players like Proofpoint, Barracuda and Microsoft are working essentially on the email security. So they are very focused and since the products are completely driven towards email security they give a better posture and have better performance there. But from a threat prevention point of view and as the first wall of anti-virus defense, Trend Micro tends to be a superior product.

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Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 14, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
See 2 answers
JK
CBO at a security firm with 11-50 employees
Jun 16, 2022
The cost is about $6,000 for 300 users for one year. Compared to Barracuda, it's not expensive.
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Sep 14, 2022
The cost can be pretty high. Due to their cost, it's okay for the enterprise and the corporate level companies. They are the ones who go for Trend Micro Email Security. A small company does not go for it due to the cost. I'd rate the solution two out of five in terms of affordability.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 14, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 3 answers
VS
VP Delivery, UK at a computer software company with 1,001-5,000 employees
May 15, 2021
We use the solution for gateway security protection for inbound and outbound emails from the organization.
JK
CBO at a security firm with 11-50 employees
Jun 16, 2022
This solution is used for email security like spam filtering, spam protection from spam fishing, and protection from fraudulent content. The solution can be on-prem or on cloud. We implement it as a cloud solution.
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