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Proofpoint Email Protection vs Trend Micro Email Security comparison

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Featured Review
Find out what your peers are saying about Proofpoint Email Protection vs. Trend Micro Email Security and other solutions. Updated: January 2022.
564,643 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.""It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load.""The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."

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"I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution.""Proofpoint is the main tool for blocking spam because it denies the connection altogether.""Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing.""A one-stop shop for email protection""The solution scales quite well.""The most valuable features are the business email compromise protection and targeted attack prevention.""The setup was easy.""They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."

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"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon.""The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."

More Trend Micro Email Security Pros →

Cons
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The reporting functionality needs to be improved.""Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.""We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well.""The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge.""We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."

More Cisco Secure Email Cons →

"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access.""The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more.""The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere.""I would want better spear phishing protection in the essentials package.""Integration for reporting needs to be improved, it's too complex.""It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu.""The largest complaint that we hear from our customers is that there is no local support.""Some use cases haven't been dealt with yet."

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"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration.""There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."

More Trend Micro Email Security Cons →

Pricing and Cost Advice
  • "You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
  • "The price is reasonable."
  • "Proofpoint is fairly expensive."
  • "The licensing is basically $8/user."
  • "It is multiple times more expensive, which made it very much less attractive."
  • More Proofpoint Email Protection Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a… more »
    Top Answer: 
    We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that… more »
    Top Answer: 
    The Basic Email Coverage is pretty close to the same price as the Extended Email Security of other companies. To start… more »
    Top Answer: 
    It was easier to use Microsoft than Proofpoint. We had some issues with their sales consultant. We got into a dispute… more »
    Top Answer: 
    The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a… more »
    Top Answer: 
    The solutions manufacturer tries to upgrade the customer to move from on-premises to the cloud. They plan to replace… more »
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Proofpoint Enterprise Protection
    Learn More
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    Proofpoint Email Protection stops malware and non-malware threats such as impostor email (also known as email fraud). Deployed as a cloud service or on-premises, it provides granular filtering to control bulk "graymail" and other unwanted email. And business continuity capabilities keep email communications flowing, even when your email server fails.

    Stop more attacks with a cross-generational blend of threat techniques.

    Offer
    Learn more about Cisco Secure Email
    Learn more about Proofpoint Email Protection
    Learn more about Trend Micro Email Security
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
    MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Comms Service Provider28%
    Computer Software Company23%
    Government6%
    Financial Services Firm5%
    REVIEWERS
    University29%
    Consumer Goods Company29%
    Retailer14%
    Construction Company14%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider21%
    Financial Services Firm5%
    Government5%
    VISITORS READING REVIEWS
    Comms Service Provider34%
    Computer Software Company21%
    Financial Services Firm7%
    Manufacturing Company4%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise24%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise23%
    Large Enterprise69%
    REVIEWERS
    Small Business42%
    Midsize Enterprise17%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise11%
    Large Enterprise64%
    No Data Available
    Find out what your peers are saying about Proofpoint Email Protection vs. Trend Micro Email Security and other solutions. Updated: January 2022.
    564,643 professionals have used our research since 2012.

    Proofpoint Email Protection is ranked 2nd in Email Security with 11 reviews while Trend Micro Email Security is ranked 18th in Email Security with 2 reviews. Proofpoint Email Protection is rated 8.8, while Trend Micro Email Security is rated 8.6. The top reviewer of Proofpoint Email Protection writes "Flexible, very secure, and offers excellent technical support". On the other hand, the top reviewer of Trend Micro Email Security writes "Easily configurable solution suitable for small to medium businesses". Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Palo Alto Networks WildFire, Microsoft Exchange Online Protection, Fortinet FortiMail and KnowBe4, whereas Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Barracuda Email Security Gateway, Trend Micro ScanMail and Symantec Messaging Gateway. See our Proofpoint Email Protection vs. Trend Micro Email Security report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.