We compared Proofpoint Email Protection and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Proofpoint Email Protection could make its interface clearer and simplify admin management. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"A one-stop shop for email protection"
"The setup was easy."
"Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing."
"The most valuable features of Proofpoint Email Protection are ease of use, data loss prevention, antivirus, and spam protection."
"It's detection of true positives are great, as it's cloud based it's very scalable and stable."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"The email and the signature based protection is the most valuable feature."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"The solution's initial setup process was easy since it was deployed on the cloud."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
"The integration capability of the solution is good."
"The scalability can be improved, and the solution can be optimized."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"The high cost of the product is an area of concern where improvements are required."
"Proofpoint Email Protection is an expensive solution."
"Proofpoint has a lot of false alarms."
"Integration and filtering out who you want and don't want to have integrated ID could be improved."
"Proofpoint Email Protection could improve by reducing the price."
"Proofpoint Email Protection's interface is confusing and could be improved."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"Sometimes malicious email gets past the email gateway."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"The product must provide better customization features."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews while Trend Micro Email Security is ranked 8th in Email Security with 22 reviews. Proofpoint Email Protection is rated 8.4, while Trend Micro Email Security is rated 8.0. The top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Abnormal Security, whereas Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Trend Micro ScanMail. See our Proofpoint Email Protection vs. Trend Micro Email Security report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
