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Avanan vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Avanan improved email security, reduced phishing, increased user trust, enhanced mobile protection, and boosted ROI and revenue growth.
Sentiment score
6.9
Organizations experience up to 800% ROI using Trend Micro Email Security, with cost savings and enhanced security over competitors.
Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.
SOC Team Lead at a security firm with 51-200 employees
 

Customer Service

Sentiment score
8.1
Avanan's customer service is highly responsive, professional, and proactive, with excellent communication and extensive support staff knowledge.
Sentiment score
7.3
Trend Micro Email Security's support is generally responsive, but some regions report slower service, affecting satisfaction.
We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.
SOC Team Lead at a security firm with 51-200 employees
The area of support that requires improvement would be the response time.
Senior Engineering Director at a insurance company with 201-500 employees
Clients are generally very satisfied with the various types of support available.
CEO at Haniya Technologies
 

Scalability Issues

Sentiment score
8.2
Avanan integrates with Office 365 and Google, praised for scalability, admin capabilities, and efficient email protection across diverse organizations.
Sentiment score
7.7
Trend Micro Email Security excels in scalability, supporting various organizations with cloud infrastructure and seamless integration for enhanced protection.
All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.
SOC Team Lead at a security firm with 51-200 employees
 

Stability Issues

Sentiment score
8.5
Avanan is highly praised for its stability, efficiency, security, minimal maintenance, seamless Microsoft 365 integration, and reliable AI-based scanning.
Sentiment score
8.0
Trend Micro Email Security is praised for reliability and ease of use, with minor issues reported but overall high ratings.
Once your MX record and all configurations are in place, you don't experience downtime.
SOC Team Lead at a security firm with 51-200 employees
 

Room For Improvement

Users feel Avanan needs improvements in Active Directory dependency, email quarantining, AI logic, training, UI, performance, pricing, mobile app, and integrations.
Trend Micro Email Security needs enhancements in pricing, threat detection, interface design, scalability, AI features, and mobile management.
If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.
SOC Team Lead at a security firm with 51-200 employees
I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.
Network And Security Architect Consultant at AssurOne Group SA
Trend Micro does not have the training or subscription training for Trend Micro Email Security gateway.
Technical support at Banco del pacifico
 

Setup Cost

Avanan provides flexible pricing for Office 365, with straightforward setup and costs between $4 to $8 per user.
Trend Micro Email Security's pricing varies by perception, offering flexible licensing but may be costly for smaller businesses.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
CEO at Haniya Technologies
A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.
SOC Team Lead at a security firm with 51-200 employees
The Trend Micro pricing is correct and humble.
Technical support at Banco del pacifico
 

Valuable Features

Avanan provides advanced malware and phishing detection, 24/7 cloud protection, easy integration with Microsoft 365, and ensures secure communications.
Trend Micro Email Security provides advanced spam filtering, malware scanning, integration, and AI-enhanced threat protection to boost cyber resilience.
It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.
SOC Team Lead at a security firm with 51-200 employees
In the financial industry, the best features with Trend Micro Email Security are the Data Loss Prevention (DLP) option and the spam motor, along with the heuristic analytic.
Technical support at Banco del pacifico
Trend Vision One has helped to reduce my time to detect and respond to threats.
Senior Engineering Director at a insurance company with 201-500 employees
 

Categories and Ranking

Avanan
Ranking in Email Security
15th
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
18
Ranking in other categories
Data Loss Prevention (DLP) (26th)
Trend Micro Email Security
Ranking in Email Security
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Email Security category, the mindshare of Avanan is 3.1%, down from 3.8% compared to the previous year. The mindshare of Trend Micro Email Security is 2.0%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Email Security2.0%
Avanan3.1%
Other94.9%
Email Security
 

Featured Reviews

Robert Melendez - PeerSpot reviewer
Vice President Information Technology at Makeready
Enhances email security and has a very simple and easy-to-use UI
Spam protection is the most valuable feature. We have implemented the tool to enhance our email security. It helps prevent phishing attacks. The anomaly detection capabilities are baked into the security platform. The product integrates wonderfully with Microsoft 365. It's built right on a cloud platform and works almost natively. The solution has a very simple and easy-to-use UI. The tool appears extremely powerful and has a good solid feature set. It catches things that are bad for my environment. The user interface is good the way it is. If the solution continues down that path, I see no problems with the way it is going. It feels like a mature product.
AsadAli - PeerSpot reviewer
SOC Team Lead at a security firm with 51-200 employees
Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Construction Company
7%
Manufacturing Company
7%
Financial Services Firm
7%
Computer Software Company
13%
Financial Services Firm
8%
Manufacturing Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise6
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise6
 

Questions from the Community

What do you like most about Avanan?
Spam protection is the most valuable feature.
What needs improvement with Avanan?
Avanan doesn't cover certain tool segments. Barracuda provides backup and retention of emails and Microsoft 365’s backup and retention services. I've brought this up with the vendor. They told me t...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monit...
What advice do you have for others considering Trend Micro Email Security?
We are an MSSP for Trend Micro.The advice I would give, tailored to Trend Micro, is to consider a solution that encompasses all the necessary protection modules, such as SPF, DKIM, DMARC, and email...
 

Overview

 

Sample Customers

Bethel School District, ServiceSource, Capital Caring
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Avanan vs. Trend Micro Email Security and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.