We compared Avanan and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Defender helps us prioritize threats across our organization."
"The product is not resource-intensive."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Since we have started using the solution, there have been fewer compromises."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"It is simple to deploy this platform and interact with the set features."
"The customizable rules allow you to change aspects."
"It can retract unsafe emails and remove them from the entire communication channel."
"Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
"It can detect corrupted files and filters out documents with viruses."
"Avanan is a stable software. My company hasn't faced any issues, bugs, or problems with the performance of Avanan."
"The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
"The integration capability of the solution is good."
"The most valuable features of the solution are spam protection and email continuity."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"The email and the signature based protection is the most valuable feature."
"The initial setup is not overly complex."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"We need a separate license and we don't know how to get the license that is required."
"The phishing and spam filters could use some improvement."
"Microsoft Defender for Office 365 should be more proactive."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The custom alerts have to improve a lot."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"We need to be able to whitelist data at the backend."
"It should reduce the amount of time needed for thorough scanning."
"Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"There are times when we have false positives."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"The cost can be reviewed to enable SMEs to acquire it and enjoy great security features."
"The overall user interface is not attractive. It needs some improvement."
"The user experience must be improved."
"The patch management could improve in Trend Micro Email Security."
"They need to adjust the spam filtering and make it stronger."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"While they are good, not 100% of email is protected just yet."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Trend Micro Email Security is ranked 8th in Email Security with 22 reviews. Avanan is rated 9.2, while Trend Micro Email Security is rated 8.0. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Abnormal Security, Perception Point Advanced Email Security and Mimecast Email Security, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Trend Micro InterScan Messaging Security. See our Avanan vs. Trend Micro Email Security report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.