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Avanan vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Avanan improved email security, reduced phishing, increased user trust, enhanced mobile protection, and boosted ROI and revenue growth.
Sentiment score
7.6
Trend Micro Email Security delivers up to 800% ROI, enhancing security, reducing costs, and securing client communications efficiently.
 

Customer Service

Sentiment score
8.1
Avanan's customer service is highly responsive, professional, and proactive, with excellent communication and extensive support staff knowledge.
Sentiment score
7.5
Trend Micro Email Security provides expert support, though some regions suggest improving response times and ground-level assistance.
Clients are generally very satisfied with the various types of support available.
The area of support that requires improvement would be the response time.
 

Scalability Issues

Sentiment score
8.2
Avanan integrates with Office 365 and Google, praised for scalability, admin capabilities, and efficient email protection across diverse organizations.
Sentiment score
7.8
Trend Micro Email Security offers scalable, flexible cloud-based solutions ideal for diverse businesses, despite some large user performance concerns.
 

Stability Issues

Sentiment score
8.5
Avanan is highly praised for its stability, efficiency, security, minimal maintenance, seamless Microsoft 365 integration, and reliable AI-based scanning.
Sentiment score
8.0
Trend Micro Email Security is stable and reliable, with minor integration challenges, and receives high user satisfaction ratings.
 

Room For Improvement

Users feel Avanan needs improvements in Active Directory dependency, email quarantining, AI logic, training, UI, performance, pricing, mobile app, and integrations.
Users of Trend Micro Email Security seek improved phishing detection, interface usability, integration, and support while addressing performance and configuration challenges.
The company also needs to work on pricing because it is quite costly compared to other products.
They need to improve the dashboard in the future to make the product more effective.
 

Setup Cost

Avanan provides flexible pricing for Office 365, with straightforward setup and costs between $4 to $8 per user.
Trend Micro Email Security pricing is variable; considered costly yet preferred for quality and support over competitors.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
 

Valuable Features

Avanan provides advanced malware and phishing detection, 24/7 cloud protection, easy integration with Microsoft 365, and ensures secure communications.
Trend Micro Email Security provides robust protection with intuitive management, advanced threat defense, and seamless cloud integration for organizations.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
Trend Vision One has helped to reduce my time to detect and respond to threats.
 

Categories and Ranking

Avanan
Ranking in Email Security
16th
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
19
Ranking in other categories
Data Loss Prevention (DLP) (21st)
Trend Micro Email Security
Ranking in Email Security
8th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Email Security category, the mindshare of Avanan is 3.8%, up from 3.7% compared to the previous year. The mindshare of Trend Micro Email Security is 2.5%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Robert Melendez - PeerSpot reviewer
Enhances email security and has a very simple and easy-to-use UI
Spam protection is the most valuable feature. We have implemented the tool to enhance our email security. It helps prevent phishing attacks. The anomaly detection capabilities are baked into the security platform. The product integrates wonderfully with Microsoft 365. It's built right on a cloud platform and works almost natively. The solution has a very simple and easy-to-use UI. The tool appears extremely powerful and has a good solid feature set. It catches things that are bad for my environment. The user interface is good the way it is. If the solution continues down that path, I see no problems with the way it is going. It feels like a mature product.
Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
11%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
16%
Financial Services Firm
10%
Insurance Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Avanan?
Spam protection is the most valuable feature.
What needs improvement with Avanan?
Avanan doesn't cover certain tool segments. Barracuda provides backup and retention of emails and Microsoft 365’s backup and retention services. I've brought this up with the vendor. They told me t...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
They need to improve the dashboard in the future to make the product more effective.
What advice do you have for others considering Trend Micro Email Security?
There's not much difference between similar products; almost everything is the same, but the dashboard was a very deciding factor for us. I would definitely recommend this product to others, but it...
 

Overview

 

Sample Customers

Bethel School District, ServiceSource, Capital Caring
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Avanan vs. Trend Micro Email Security and other solutions. Updated: July 2025.
861,170 professionals have used our research since 2012.