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Fortinet FortiMail vs Symantec Messaging Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Email Security (20th), Secure Web Gateways (SWG) (15th), Data Loss Prevention (DLP) (21st), Cloud Access Security Brokers (CASB) (11th), Distributed Denial-of-Service (DDoS) Protection (7th), Software Defined WAN (SD-WAN) Solutions (13th), Access Management (12th), Bot Management (3rd), ZTNA as a Service (8th), ZTNA (3rd), Secure Access Service Edge (SASE) (10th), Remote Browser Isolation (RBI) (3rd)
Fortinet FortiMail
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
68
Ranking in other categories
Email Security (4th)
Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (12th)
 

Mindshare comparison

Email Security Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail3.3%
Microsoft Defender for Office 3658.8%
Proofpoint Email Protection8.1%
Other79.8%
Email Security
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Symantec Messaging Gateway2.3%
Proofpoint Email Protection21.1%
Microsoft Defender for Office 36519.9%
Other56.7%
Secure Email Gateway (SEG)
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
Abhimanyu Das - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Targeted email filtering has reduced spam and phishing and now saves significant investigation time
The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.
Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good."
"Enables me to work from two locations."
"Cloudflare is simple to use."
"Using Cloudflare One makes my work quite easy because for DDoS protection, all I need to do is understand the OSI model and click; it makes it easier than trying to write a command line or use a Linux command."
"The simplicity of the solution is its valuable features as almost no effort was needed to learn the configurations. It is also one of the cheapest firewalls available in this category."
"Cloudflare Access is part of the Zero Trust philosophy."
"The best feature is rate limiting. If I'm expecting 500 visits per hour, Cloudflare will limit the requests if I suddenly get 50,000."
"What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection."
"One major benefit of the Fortinet FortiMail product is its ease of management."
"This solution has protected us from email spam and from phishing."
"Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good."
"I like the anti-spam and security features of Fortinet FortiMail, and that its features complement each other."
"The biggest implementation my team has done for Fortinet FortiMail was for more than five thousand people, and the most valuable feature was its anti-spam feature."
"The user quarantine feature in the solution is good...It is a stable solution."
"It is a very reliable program and it works great."
"This is a very stable product and all of our customers are happy that we use it."
"The feature that I like the best is the fingerprinting concept."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"The feature that I like the best is the fingerprinting concept."
"Symantec is a secure product."
"The solution is a leader in anti-spam email products and you can block 99% of spam emails, making it very effective with great performance."
"The cloud-based interface is very user-friendly."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
 

Cons

"Our subscription plan for the solution has a limitation of bot signatures."
"Cloudflare DDoS has poor technical support."
"The response time for support must be reduced."
"They don't have a person to provide support for customers using the solution under their free plan."
"The free plan has limitations. For example, I can only set up three rules, and the application firewall is unavailable."
"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"Feedback could be enhanced."
"For the topic of improvement, providing some training material is one of my suggestions."
"The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities."
"I think their statistics and the BI in general could be improved."
"I think the security of the product could improve."
"Issues with the current email search functionality."
"In the Latin America market, some spam messages use Portuguese language. Some clearly spam messages would be better identified by the anti-spam if not for the language."
"In the future, I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive."
"It can be easier to configure or connect to the cloud to report on the attachments."
"I have little to say about possible improvements, but the configuration for content blocking could be better."
"Messaging Gateway's advanced malware detection could be improved."
"It could be more scalable."
"This product would benefit from better integration with Symantec Endpoint Protection."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"Sometimes the solution picks up false positive for viruses during scans."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"Where it is not available, as is the case with unstructured data, this product fails miserably."
 

Pricing and Cost Advice

"Cloudflare Zero Trust Platform's pricing is good."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"The solution's pricing lacks transparency."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The prices are slightly expensive."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The solution is not that expensive."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"FortiMail is not cheap."
"The tool is very expensive."
"It is reasonable."
"My company has a three-year license for Fortinet FortiMail, including the support, but I'm not so sure of how much the solution costs because I'm not part of the procurement team. What's more important to me is the functionality and stability of Fortinet FortiMail. In terms of Fortinet FortiMail licensing, the cost is calculated based on company requirements. For example, it's based on the features you need for your environment, on capacity, how many CPUs you have, etc."
"Price-wise, the solution is not far from Microsoft ATP. So, it is affordable."
"There is a license required for this solution."
"I have no information on pricing for the competition because right now, my company is working only with Fortinet, but I can say that in general, the price for Fortinet FortiMail was accepted by the customers easily. The POC is also important when a customer is buying a solution. The customer wants to see how the product runs, and as Fortinet FortiMail is a stable product that runs without big issues, it has a bigger chance of getting chosen by customers over its competitors, even if its price may be a little higher. Pricing for the solution is competitive. Sometimes it's less, sometimes it's a little bit higher, but it isn't far from what other solutions charge."
"It is a fairly priced product, considering what it does. The product offers good value for the money users spend on it."
"A subscription for technical support costs extra."
"For 150 users, we pay INR 1,60,000."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"Symantec Messaging Gateway’s pricing is very cheap."
"They're a little costly compared to Microsoft."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
8%
Government
6%
Financial Services Firm
19%
Computer Software Company
9%
Marketing Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise11
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise23
Large Enterprise15
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What needs improvement with Cloudflare Access?
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...
What is your primary use case for Cloudflare Access?
Cloudflare Access provides secure access to internal applications for employees, external members of the organization...
What advice do you have for others considering Cloudflare Access?
Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...
What needs improvement with Fortinet FortiMail?
In my opinion, points for improvement for Fortinet FortiMail include sometimes the speed and fine-tuning the false po...
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Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
FortiMail
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

23andMe
Magromer Cueros y Pieles S.A.
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Fortinet FortiMail vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
884,933 professionals have used our research since 2012.