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Fortinet FortiMail vs Symantec Messaging Gateway comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Fortinet FortiMail and Symantec Messaging Gateway based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Fortinet FortiMail vs. Symantec Messaging Gateway report (Updated: August 2022).
633,952 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load.""I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."

More Cisco Secure Email Pros →

"The integration with FortiSandbox is good, and something that we utilize often.""Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good.""Fortinet FortiMail's most valuable features are its performance and security.""Its performance is very good and it is stable.""When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package.""FortiMail is extremely flexible and very easy to learn. Compared to other email security products that we've tried, it is mainly the ease of configuration that makes FortiMail valuable to us.""They have a feature called CDR, Content Disarm, Reconstruction, click protection, and DLP for encryption purposes.""Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP)."

More Fortinet FortiMail Pros →

"It is a solid and stable product.""The setup is pretty simple.""The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense.""Messaging Gateway is stable.""The solution is stable and the performance is good.""Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person.""It has very good capabilities for managing malware.""I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."

More Symantec Messaging Gateway Pros →

Cons
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it.""We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."

More Cisco Secure Email Cons →

"I have little to say about possible improvements, but the configuration for content blocking could be better. So, for example, if the email includes the line "You have a Bitcoin", I would like it to be easier to block it before it enters an inbox. Fortinet could maybe offer better or simpler help on how to do this properly.""I think they need to look into it and improve their signatures. This will help with blocking incoming spam emails.""High Availability needs improvement.""The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time.""The statistics and BI in general could be improved.""The solution could be improved by providing a virtual machine facility with a complete set of options in the VM setup.""Maybe FortiMail's integration could be better.""The solution is user-friendly to a degree but the dashboard needs improvement."

More Fortinet FortiMail Cons →

"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues.""In a later release, it would be nice if the messaging gateway supported the cluster feature.""They really need to create a good package that competes with Microsoft.""It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface.""The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers.""What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling.""Sometimes the solution picks up false positive for viruses during scans.""Messaging Gateway's advanced malware detection could be improved."

More Symantec Messaging Gateway Cons →

Pricing and Cost Advice
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "It is a super big router that costs a few hundred thousand dollars."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "9,000 Euro per annum for Fortinet Mail and sandbox."
  • "It's not as that expensive with the competitive different brands. The products sell a lot."
  • "In terms of licensing, we are using a virtual machine license for the single virtual server which it runs on. Doing it this way enables us to cut costs by only licensing FortiMail for our exact use case. If you need to expand in future, you can later buy extra licenses per virtual machine."
  • "There is a license required for this solution and it is on an annual basis. I am satisfied with the price."
  • "The fees for Fortinet FortiMail can be complicated. However, overall the pricing is fair."
  • "There is either an annual or six-month charge to use this solution. Fortinet FortiMail is cheaper than Proofpoint or Cisco Security, or other email security appliances."
  • "The pricing is good."
  • "There is a license required for this solution."
  • More Fortinet FortiMail Pricing and Cost Advice →

  • "It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
  • "The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
  • "They're a little costly compared to Microsoft."
  • More Symantec Messaging Gateway Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Email Security solutions are best for your needs.
    633,952 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There… more »
    Top Answer:It is a super big router that costs a few hundred thousand dollars.
    Top Answer:You can consolidate on SMA if you want to spam or threats quarantined for multiple devices. It is not advisable for a… more »
    Top Answer:I love the integration between Fortinet products.
    Top Answer:Typically, we pay for the solution on a yearly basis. I cannot break down exact costs as another area of my organization… more »
    Top Answer:The categorization of the emails, for example, from Brazil, could be better. In the Latin America market, some spam… more »
    Top Answer:Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be… more »
    Top Answer:It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms… more »
    Top Answer:We use it for content filtering and malware protection.
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    FortiMail
    Symantec.cloud, Symantec Email Security.cloud
    Learn More
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    FortiMail appliances and virtual appliances are proven, powerful email security platforms for any size organization — from small businesses to carriers, service providers, and large enterprises. Purpose-built for the most demanding messaging systems, FortiMail appliances employ Fortinet’s years of experience in protecting networks against spam, malware, and other message-borne threats.

    Symantec’s on-premises email security solution begins with Messaging Gateway which provides essential inbound and outbound messaging security including, powerful protection against the latest messaging threats including ransomware, spear phishing, and business email compromise, It catches more than
    99 percent of spam with a less than 1 in 1 million false positives, and effectively responds to new messaging threats with real-time automatic antispam and antimalware updates. Messaging Gateway combines multilayer protection technologies that effectively detect, block, and quarantine suspicious email

    Offer
    Learn more about Cisco Secure Email
    Learn more about Fortinet FortiMail
    Learn more about Symantec Messaging Gateway
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Magromer Cueros y Pieles S.A.
    Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider18%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Manufacturing Company15%
    Computer Software Company15%
    Comms Service Provider15%
    Government15%
    VISITORS READING REVIEWS
    Comms Service Provider29%
    Computer Software Company17%
    Government8%
    Manufacturing Company4%
    VISITORS READING REVIEWS
    Comms Service Provider22%
    Computer Software Company20%
    Government11%
    Financial Services Firm9%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise23%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    REVIEWERS
    Small Business53%
    Midsize Enterprise29%
    Large Enterprise18%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise23%
    Large Enterprise49%
    REVIEWERS
    Small Business45%
    Midsize Enterprise18%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise21%
    Large Enterprise61%
    Buyer's Guide
    Fortinet FortiMail vs. Symantec Messaging Gateway
    August 2022
    Find out what your peers are saying about Fortinet FortiMail vs. Symantec Messaging Gateway and other solutions. Updated: August 2022.
    633,952 professionals have used our research since 2012.

    Fortinet FortiMail is ranked 5th in Email Security with 16 reviews while Symantec Messaging Gateway is ranked 15th in Email Security with 8 reviews. Fortinet FortiMail is rated 8.8, while Symantec Messaging Gateway is rated 8.4. The top reviewer of Fortinet FortiMail writes "The GUI is easy to use, setup is simple, and support is responsive". On the other hand, the top reviewer of Symantec Messaging Gateway writes "Easy to set up with good patching and reliable performance". Fortinet FortiMail is most compared with Microsoft Defender for Office 365, Barracuda Email Security Gateway, Fortinet FortiMail Cloud, Microsoft Exchange Online Protection and Mimecast Email Security with Targeted Threat Protection, whereas Symantec Messaging Gateway is most compared with Microsoft Exchange Online Protection, Microsoft Defender for Office 365, Proofpoint Email Protection, Barracuda Email Security Gateway and Trend Micro Email Security. See our Fortinet FortiMail vs. Symantec Messaging Gateway report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.