We performed a comparison between Sophos UTM and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is easy to handle and configure."
"The stability, overall, is excellent. I haven't had a problem in the last two years."
"If a computer does get infected the Sophos appliance lets us know via it's Advanced Threat Protection so we can get a much faster response time."
"Efficient and effective - it's easy to separate rules."
"The most valuable feature of Sophos UTM is the efficiency and mail filtering module."
"It gives us the ability to manage our firewalls from the cloud and deploy a unified configuration onto them. Other competitors like Meraki have that ability, but they fail to optimize it in the way that Sophos has."
"It does not take much effort or thinking to understand how it works."
"With over 150 firewalls in our portal, management and monitoring have never been easier."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"The most valuable feature is the ability to drop packets."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"The most valuable feature is bandwidth control."
"The URL filtering has been the most valuable feature."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"The solution is scalable and stable."
"There is no lag in service when accessing the internet."
"They could use more SSL VPN support."
"The initial setup may be difficult for those not familiar with the product."
"The documentation during the AWS integration was a little fuzzy on getting it to work with how the whole public exposure versus private exposure, then routing some of the traffic."
"The support could be better."
"The ease of use could be a bit better."
"The scalability of the product is an area with certain shortcomings where improvements are required."
"The memory and processing were problematic. The interface could be better."
"There were a lot of features and functionality in Sophos SG UTM but nothing was state of the art in terms of technology. You did not get the latest functions. It was very monolithic as it was based on an old Linux PuTTY system."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"We'd like to have more plugins and integration."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"In terms of user experience, it could be better."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"The price of the solution could be improved."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
Sophos UTM is ranked 1st in Unified Threat Management (UTM) with 110 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Sophos UTM is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Sophos UTM is most compared with Netgate pfSense, Fortinet FortiGate, Sophos XG, OPNsense and Palo Alto Networks NG Firewalls, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Sophos UTM vs. Zscaler Internet Access report.
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