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Zscaler Internet Access Reviews

Vendor: Zscaler
4.2 out of 5
Badge Leader

What is Zscaler Internet Access?

Featured Zscaler Internet Access reviews

Zscaler Internet Access mindshare

Product category:
As of December 2025, the mindshare of Zscaler Internet Access in the Secure Web Gateways (SWG) category stands at 13.5%, down from 16.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access13.5%
Cisco Umbrella15.8%
Prisma Access by Palo Alto Networks9.8%
Other60.9%
Secure Web Gateways (SWG)

PeerResearch reports based on Zscaler Internet Access reviews

TypeTitleDate
CategorySecure Web Gateways (SWG)Dec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonZscaler Internet Access vs Cisco UmbrellaDec 29, 2025Download
ComparisonZscaler Internet Access vs Fortinet FortiGateDec 29, 2025Download
ComparisonZscaler Internet Access vs Prisma Access by Palo Alto NetworksDec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Fortinet FortiGate4.26.2%92%580 interviewsAdd to research
Quad93.0N/A50%2 interviewsAdd to research
 
 
Key learnings from peers
Last updated Nov 30, 2025

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise27
By reviewers
By visitors reading reviews
Company SizeCount
Small Business492
Midsize Enterprise289
Large Enterprise1190
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
6%
Government
5%
Healthcare Company
5%
Retailer
4%
Construction Company
4%
Educational Organization
3%
Energy/Utilities Company
3%
Insurance Company
3%
University
3%
Real Estate/Law Firm
3%
Legal Firm
3%
Non Profit
2%
Outsourcing Company
2%
Media Company
2%
Performing Arts
2%
Hospitality Company
2%
Transportation Company
2%
Wholesaler/Distributor
2%
Consumer Goods Company
1%
Logistics Company
1%
Marketing Services Firm
1%
Pharma/Biotech Company
1%
Aerospace/Defense Firm
1%
Recreational Facilities/Services Company
1%

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Zscaler Internet Access customers

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Zscaler Internet Access Reviews Summary
Author infoRatingReview Summary
Assosiate Vice President at Novac Technology Solutions4.5I've used Zscaler Internet Access for over three years to secure endpoints and control web access, finding its application and CASB features effective, though the admin console could be faster; overall, it’s improved our security significantly.
Product Owner at a financial services firm with 501-1,000 employees4.5I've used and sold Zscaler Internet Access, finding it stable, easy to deploy, and offering strong visibility, though it's expensive and best suited for large companies, with onboarding and market adaptation areas needing improvement.
Head Of Security Engineering Principle Architect at a tech services company with 11-50 employees4.0We use Zscaler Internet Access to secure internet-bound traffic and enhance data loss prevention. Its robust features improve security and operational efficiency, offering significant cost savings. However, integration with other solutions and technical support response time need improvement.
Group IT Manager at a wholesaler/distributor with 10,001+ employees4.5I use Zscaler Internet Access in my organization for secure web browsing and traffic filtering. The analytics and SSL inspection are invaluable for network visibility and data security. However, integration with internal monitoring systems could be more streamlined.
Cloud Advisory Senior Manager at a tech consulting company with 10,001+ employees4.0I find Zscaler Internet Access scalable, stable, and well-suited for complex use cases across sectors, though high-bandwidth demands can be challenging. Its hybrid integration, strong security, and effective support make it a reliable, negotiably priced solution.
Cyber Security Architect at a manufacturing company with 1,001-5,000 employees4.0I’ve used Zscaler Internet Access for three years to secure remote and on-prem users. It offers strong security, useful logging, and SSL inspection, though setup took three months and could improve with simpler configurations and better pricing.
Consultant at Essentra PIC4.0Zscaler Internet Access enhances our security posture through role-based access control and SSL inspection, while reducing costs and infrastructure needs. However, improvements are needed in traffic categorization and deployment processes to better manage exceptions and differentiate network types.
Network manager admin at Yamaha3.5We use Zscaler as a secure internet proxy for 3,000 users, valuing its traffic filtering, web security, and threat protection features. We've experienced issues with proxy IP blocking and cloud performance. We chose Zscaler over Fortinet for centralized control.