Find out what your peers are saying about Atlassian, monday.com, Asana and others in Project Management Software.
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
It has helped me streamline processes by using my SOPs and Zoho for improvement.
They are just a chat away, and there is typically a dedicated person or two handling my account.
It was really seamless support throughout the process of getting everything set up, which could have certainly been a big failing on their part because it does have very nuanced settings depending on how I would like to configure my project.
The overall rating for the tech support and customer service team is four out of ten.
Smartsheet is pretty flexible and scalable.
I can go straight from ideating within a spreadsheet to implementing within the project management much easier in To Do than in Zoho Projects.
Changes sometimes don't reflect.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
More technical features for agile methodology would be valuable.
Managing multiple projects in the project presents challenges.
Licensing might be cheaper per user.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Zoho Projects is considered cheap compared to Google and Microsoft services.
Automation helps by simplifying some manual work, saving time and facilitating communication.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
Task management features have significantly enhanced project efficiencies with quantifiable gains.
The collaboration tools within Zoho Projects are good.
| Product | Mindshare (%) |
|---|---|
| Smartsheet | 2.0% |
| Wrike | 2.5% |
| Zoho Projects | 1.1% |
| Other | 94.4% |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
Smartsheet offers a comprehensive platform for project management, featuring real-time sharing, cloud accessibility, and a user-friendly interface, which enhance workflow efficiency and project tracking capabilities.
Smartsheet stands out in the realm of project management by integrating robust tools like Gantt chart creation and seamless compatibility with products like Jira and Microsoft Teams. Its dashboards, intuitive design, and flexible customization options support efficient collaboration and centralized management. Enhancements such as real-time change visibility without refreshing, advanced automation capabilities, and improved integration with APIs address user needs. Sectors spanning from strategic initiatives to operational tasks benefit from this customizable, cloud-based platform.
What are the key features of Smartsheet?In specific industries, Smartsheet is leveraged for creating project plans, managing tasks, and compiling statistics. Teams use dashboards for data visualization to monitor multiple projects efficiently. The platform supports resource management, approvals, and collaboration, integrating features like automation and data export for comprehensive project oversight.
Wrike is an enterprise-grade, trusted work delivery platform designed to help organizations put people and AI to work together on their most consequential workflows. Built on two decades of enterprise work management and powered by the Wrike Work Intelligence® Graph, Wrike gives teams the governed foundation they need to plan, execute, and deliver complex work at scale. Wrike offers tailored solutions for marketing and creative teams, project management teams, product teams, professional services teams, and beyond.
AI-Powered Work Delivery
Wrike has been building AI into the fabric of the platform for nearly a decade, giving organizations a suite of deeply integrated capabilities designed to extend what people can accomplish. Wrike AI Agents handle real work autonomously inside the platform, moving workflows forward within the same roles, permissions, and access controls as your people. Wrike Copilot reduces administrative burden by drafting content, summarizing projects, and generating status reports directly in the flow of work. And the Wrike MCP Server connects AI assistants directly to the platform where execution actually happens, so every AI-driven action becomes part of the auditable record of how work gets done, not a disconnected output living outside the system. All of it is powered by the Work Intelligence® Graph, built on 500B+ historical data points and two decades of enterprise work management, giving every AI capability the structured context it needs to act reliably. Together, they give organizations the governed foundation to scale delivery in a way that wasn't possible before.
Security
Wrike is ISO 27001 certified with SOC 2 and SOC 3 audit reports and full GDPR compliance across every data touchpoint. Data centers operate in both the US and EU, with encryption at rest and in transit. Every AI-driven action in Wrike is permission-scoped, logged, and auditable, with a full audit trail ensuring every action is attributable. Role-based access controls scale to 100,000+ users across 40 or more countries, and OAuth 2.0 security replaces generic API keys with short-lived, user-scoped, revocable tokens so each AI assistant operates with defined, controlled permissions.
Collaboration
Wrike brings the enterprise together regardless of where people are, with built-in communication and editing tools that eliminate silos and foster transparency and accountability across teams. Wrike's MCP Server allows AI assistants to connect directly to the platform where execution actually happens, so AI-driven actions become part of the auditable record of how work gets done — not disconnected outputs living outside the system. Hundreds of integrations, including Slack, Google Drive, and Microsoft Teams, keep work connected across every tool your teams rely on.
Visibility
Wrike delivers real-time visualizations of team and project portfolio performance to facilitate faster, smarter, data-driven decisions. Customizable dashboards, Gantt charts, Kanban boards, and advanced reporting bring full transparency into project status for stakeholders at every level. Powered by the Work Intelligence® Graph, Wrike can auto-generate executive reports pulled directly from live data, giving compliance, legal, and leadership teams project status they can actually rely on.
Zoho Projects offers an integrated platform combining CRM and marketing tools, equipped with timeline features, customization, and automation, enhancing business operations efficiency.
Zoho Projects stands out with its robust integration of multiple tools like CRM and marketing within one platform. Users appreciate its timeline features, customizable settings, and automation capabilities. It offers seamless third-party app and API integration, boosting its functionality. Additional features such as blueprints, time tracking, task management, Gantt charts, and collaboration tools enhance efficiency. While the interface is user-friendly and affordable, there is room for improvement in template management, time logging, and collaboration speed. Users seek better technical support, advanced reporting tools, AI-driven analytics, and enhanced real-time collaboration features.
What are the key features of Zoho Projects?In industries like software development and sales, organizations use Zoho Projects for task allocation, internal and external project management, and CRM system integration. Teams leverage Gantt charts for timelines, automate tasks, and track milestones. It supports collaboration, bug management, and time tracking to oversee projects efficiently.
