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Notion vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Notion significantly boosts efficiency and team productivity, consolidating tools and simplifying onboarding, though some users haven't fully assessed benefits.
Sentiment score
8.1
Zoho Projects offers increased productivity, better project visibility, and cost-effectiveness, though monetary gains were less evident for users.
Notion allows me to build a mind map, and thus it truly saves a lot of time in understanding the structures of the stored content or the data.
AI/ML Developer at a university with 501-1,000 employees
I would say per document, Notion saves at least ten minutes because of easy organization and sharing skills.
Automation Engineer at a tech services company with 1-10 employees
I have seen a return on investment with Notion; it probably cuts our time in half for post-meeting review.
Analyst at a renewables & environment company with 51-200 employees
It has helped me streamline processes by using my SOPs and Zoho for improvement.
Associate Director at Scimax Global LLC
 

Customer Service

Sentiment score
5.6
Notion's customer service is generally well-rated, with easy communication and quick resolutions, but some users report mixed experiences.
Sentiment score
6.5
Zoho Projects customer service varies; some praise responsiveness while others experience delays and language barriers affect satisfaction.
Customer support is great, effective, and easy to reach.
Project Management Associate at MPost
Customer support for Notion is actually great; they are really responsive.
Head of Product at a educational organization with 201-500 employees
The customer support I receive from Notion is super helpful.
Customer Service Team Lead at Backbone Art
They are just a chat away, and there is typically a dedicated person or two handling my account.
Associate Director at Scimax Global LLC
The overall rating for the tech support and customer service team is four out of ten.
Functional Consultant at a non-tech company with 51-200 employees
 

Scalability Issues

Sentiment score
7.2
Notion scales well for diverse team sizes, though some face challenges with large datasets and intricate page setups.
Sentiment score
7.9
Zoho Projects is widely rated for scalability, supporting small to large teams, though improvement is needed for very large projects.
It works really well because it can be used across different departments and different teams with everyone having their own dedicated page and subpages within that.
Head of Product at WERULE
Notion's scalability is 10 out of 10.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
Notion is heavily scalable, and we did not have a problem with scalability at all.
CEo at CloudPositive
 

Stability Issues

Sentiment score
7.6
Notion is generally reliable, though users report occasional crashes, synchronization delays, and challenges with mobile experiences.
Sentiment score
7.9
Zoho Projects is highly stable, reliable, and user-friendly, with occasional glitches; recent updates have improved performance.
Notion is stable; everything is there when I need it to be there.
Analyst at a renewables & environment company with 51-200 employees
I encountered a problem once when there was an outage for a couple of days.
Founder at AppCritic
Sometimes, Notion can be slow, especially if there is too much information or during peak times.
Founder at a tech services company with 1-10 employees
Changes sometimes don't reflect.
Associate Director at Scimax Global LLC
 

Room For Improvement

Notion users demand better offline support, scalability, collaboration, pricing transparency, AI integration, privacy, customization, and improved user interface.
Zoho Projects needs improvements in UI simplicity, integrations, support, task management, collaboration, mobile functionality, and AI analytics.
Notion has one big downside: the lack of an offline mode.
Founder at a tech services company with 1-10 employees
I know from my friend that when the database becomes large, it becomes very slow and laggy.
Automation Engineer at MyDubai.io
I really think that the transcription of the conversation is very important because when you're going to ask a question with AI, you need that more than the resume.
Project Manager, AI, Digital & Innovation at a marketing services firm with 11-50 employees
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
Associate Director at Scimax Global LLC
Managing multiple projects in the project presents challenges.
Engineer information management services at SCTIMST
More technical features for agile methodology would be valuable.
Functional Consultant at a non-tech company with 51-200 employees
 

Setup Cost

Notion's pricing varies; affordable for basic needs but costly with expansions, requiring strategic investments for full features.
Zoho Projects provides cost-effective pricing with competitive plans, remaining affordable compared to competitors like Salesforce, despite regional variations.
However, inviting additional users can become costly.
Founder at AppCritic
It's affordable and offers community support if I get stuck.
Project Management Associate at MPost
Generally, it is not cheap.
Head of Product at a educational organization with 201-500 employees
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Associate Director at Scimax Global LLC
Zoho Projects is considered cheap compared to Google and Microsoft services.
Engineer information management services at SCTIMST
 

Valuable Features

Notion excels with flexible databases, collaboration, seamless integrations, real-time editing, and mobile access for efficient project management.
Zoho Projects offers automation, integration, and customization, enhancing project efficiency with CRM, finance tools, and seamless task management.
The most impactful feature for project management is the ability to invite multiple client stakeholders without complication.
Founder at AppCritic
Notion has very strong integration capabilities.
Founder at a tech services company with 1-10 employees
Overall, it adds significant value to our project management by organizing our work efficiently.
Architect at Nexworld
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
Associate Director at Scimax Global LLC
Task management features have significantly enhanced project efficiencies with quantifiable gains.
Functional Consultant at a non-tech company with 51-200 employees
The collaboration tools within Zoho Projects are good.
Engineer information management services at SCTIMST
 

Categories and Ranking

Notion
Ranking in Project Management Software
6th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
33
Ranking in other categories
Knowledge Management Software (2nd), Document Automation Software (2nd), AI IT Support (7th)
Zoho Projects
Ranking in Project Management Software
15th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Project Management Software category, the mindshare of Notion is 1.5%, down from 2.5% compared to the previous year. The mindshare of Zoho Projects is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Notion1.5%
Zoho Projects1.2%
Other97.3%
Project Management Software
 

Featured Reviews

Rusira Sathnindu - PeerSpot reviewer
Automation Engineer at a tech services company with 1-10 employees
Minimal workspace has organized policies and student records and improves team collaboration
One of the main frustrations I have is the pricing of Notion. It is really pricey; we even used to call it pretty pricey for an expensive notepad. Notion has a per-user pricing model, but I think if it was per-organization pricing with a flat rate for the whole organization regardless of how many new people join, that would be really awesome. But with their current pricing models, especially for a growing organization when scaling from ten to one hundred employees, it is going to cost a lot of money. It is ten dollars as I remember, but that is a lot because you have to pay it per person. Another issue is that sometimes their markdown editor has a great many features, but sometimes the markdown editor breaks. When I copy something from ChatGPT and paste it there, sometimes the content gets messy. Only sometimes, but when it gets messy, it is really hard to fix things up. I might have to delete the entire thing and do everything by hand. So there are some bugs related to the markdown editor, but that is not always the case. The main pain point I would say is the pricing model. I do not have more needed improvements to add regarding integrations, performance, or mobile experience. Those areas are good in my mind. I have not actually used the mobile app a lot, but from other sides that is all good. The main two needed improvements I would suggest are a better pricing model and fixes for some bugs in the markdown editor.
Sainath Racherla - PeerSpot reviewer
Associate Director at Scimax Global LLC
Project coordination has improved with excellent integration and support, though more comprehensive training and version control are needed
The adaptation process can be enhanced with training sessions and templates. There is potential for improvement in version control, particularly in integration with Zoho Docs. Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial. Additionally, I should be able to cross-link bugs between projects.
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Construction Company
10%
Comms Service Provider
10%
University
8%
Financial Services Firm
19%
Construction Company
14%
Manufacturing Company
13%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Notion?
I use the free tier for pricing, setup cost, and licensing.
What needs improvement with Notion?
The experience was mostly a struggle from start to finish, and maybe I need to give it one more try on another task. For me, it was very annoying. I also tried syncing it with my phone since I want...
What is your primary use case for Notion?
I have tried Notion for several months. My main use case for Notion is that I was recommended by my friend to use it for tasks such as to-do lists, task management, productivity boost, and organiza...
What needs improvement with Zoho Projects?
More technical features for agile methodology would be valuable. Beyond automation and integration enhancements, additional improvements and enhancements to Zoho Projects would be beneficial in the...
What is your primary use case for Zoho Projects?
Zoho Projects is used for project management and task coordination. The Gantt chart feature is utilized for visual project timeline representation. The project planning capabilities are beneficial ...
What advice do you have for others considering Zoho Projects?
Metrics and data points demonstrate project efficiency gains through Zoho Projects' task management features. Other organizations considering Zoho Projects should recognize its value for project ma...
 

Comparisons

 

Overview

 

Sample Customers

Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about Notion vs. Zoho Projects and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.