The response from the website is a little bit slow, and the tool is too expensive for a small team. We are a startup, and we have a small team. Wrike's price is almost $1,400, and even if I want to work with Wrike, our team members may not allow me to use it. Wrike should add more functions to its mobile app because, currently, the mobile app only has a few functions that we cannot edit or modify.
Manager at a engineering company with 1,001-5,000 employees
Real User
Top 20
2023-05-26T13:52:23Z
May 26, 2023
Wrike needs to be more responsive to community requests for new features. There are many requests on the website that have not been addressed. The price has room for improvement. I would like the ability to add dependencies between projects. Currently, we can add predecessors and successors to a task within a project. I would like the ability to link the projects together by adding dependencies to their start and end dates.
This solution could be improved if we were able to better analyze how the application consumes cloud resources as this can cause a delay in performance.
Project Manager and Innovation Specialist at a computer software company with 1,001-5,000 employees
MSP
Top 10
2022-07-03T14:39:37Z
Jul 3, 2022
The solution, in general, works well. I haven’t found any bugs or anything to be improved. Sometimes, since it's in the cloud, information isn't updated as fast as you need it to be. With some changes, it took a while to see those changes reflected. It would be great if they could develop more reporting. In terms of the reporting model, if they can make it a little bit more complete, it would be ideal. We’d like to create reports using more filters and more fields.
We feel that the actual project reports and roll-ups could be a lot different. We are seeking something more for the dashboard. We would like a high-level dashboard that can be broken down into individual product roll-ups and tasks that are assigned. If you assign someone to a task, it assigns them all of the tasks under that. We want to be able to break those down so that a person doesn't have an 800 task list, for example. We want more separation with that and a higher-level dashboard experience.
Solution Architect & Cloud Architect & Project Manager at papaya global
Vendor
2020-08-23T08:17:00Z
Aug 23, 2020
On one side, it's very easy to create a task with text, but on the other side, it's not very well-formatted. Therefore, it's difficult to track specific data written in a task. We are making templates, but it's not enough to use a template to know the exact status of different tasks. One thing that we are looking for in Wrike is a better workflow. Because we can only move the status of tasks, we can't really manage workflow and send a task to a specific person. This is what is really missing in Wrike as compared to other tools. We are looking to replace Wrike because we need support for workflow. Another issue with Wrike is that they bring a lot of versions of the tool, which it's not so easy. They bring new versions very frequently, and these versions look similar. For example, we are using robots to read the tasks in the tools, which is problematic with Wrike because it is changing very frequently.
IT Quality Section Head at Saudi Public Transport Company JSC
Real User
2019-08-19T11:51:00Z
Aug 19, 2019
We faced a lot of issues with the mobile application, especially with the iOS version. It needs enhancements and updates. We faced an issue with the Wrike outlook add-on; it is only available for Microsoft Office 365, and not the on-premise version.
Wrike is an online collaboration and project management software bringing together centralized task management and social collaboration features into one real-time workspace. It connects tasks, discussions, and emails to your actual project plan. You get an up-to-date picture of the project and can keep your team aligned with your strategy without boring status meetings.
Challenges Wrike helps solve:
Data silos: Tasks, discussions and documents scattered across email, Skype, personal...
The response from the website is a little bit slow, and the tool is too expensive for a small team. We are a startup, and we have a small team. Wrike's price is almost $1,400, and even if I want to work with Wrike, our team members may not allow me to use it. Wrike should add more functions to its mobile app because, currently, the mobile app only has a few functions that we cannot edit or modify.
Wrike needs to be more responsive to community requests for new features. There are many requests on the website that have not been addressed. The price has room for improvement. I would like the ability to add dependencies between projects. Currently, we can add predecessors and successors to a task within a project. I would like the ability to link the projects together by adding dependencies to their start and end dates.
The product needs to send direct emails to customers updating the latest aspects since it is better to hear directly.
This solution could be improved if we were able to better analyze how the application consumes cloud resources as this can cause a delay in performance.
The solution, in general, works well. I haven’t found any bugs or anything to be improved. Sometimes, since it's in the cloud, information isn't updated as fast as you need it to be. With some changes, it took a while to see those changes reflected. It would be great if they could develop more reporting. In terms of the reporting model, if they can make it a little bit more complete, it would be ideal. We’d like to create reports using more filters and more fields.
We feel that the actual project reports and roll-ups could be a lot different. We are seeking something more for the dashboard. We would like a high-level dashboard that can be broken down into individual product roll-ups and tasks that are assigned. If you assign someone to a task, it assigns them all of the tasks under that. We want to be able to break those down so that a person doesn't have an 800 task list, for example. We want more separation with that and a higher-level dashboard experience.
On one side, it's very easy to create a task with text, but on the other side, it's not very well-formatted. Therefore, it's difficult to track specific data written in a task. We are making templates, but it's not enough to use a template to know the exact status of different tasks. One thing that we are looking for in Wrike is a better workflow. Because we can only move the status of tasks, we can't really manage workflow and send a task to a specific person. This is what is really missing in Wrike as compared to other tools. We are looking to replace Wrike because we need support for workflow. Another issue with Wrike is that they bring a lot of versions of the tool, which it's not so easy. They bring new versions very frequently, and these versions look similar. For example, we are using robots to read the tasks in the tools, which is problematic with Wrike because it is changing very frequently.
We faced a lot of issues with the mobile application, especially with the iOS version. It needs enhancements and updates. We faced an issue with the Wrike outlook add-on; it is only available for Microsoft Office 365, and not the on-premise version.