We performed a comparison between Jira and Zoho Projects based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Jira as a structure has Confluence for documentation, and for what it is offering it is a strong suit with Atlassian."
"The workflows are very easy to handle as far as scalability goes."
"I can use Jira Query Language (JQL) to write queries to see the stories that are there for the current sprint. I can also sort them by assignment. I also use Jira is for burndown charts, which give an indication of how efficiently the squad is performing. I also use the Active Sprints function and a feature called Planning Poker."
"It's very simple to change the workflow and adapt it. Jira is very user friendly for the agent and the user."
"Jira is easy to use and there are a lot of tools that are integrated with it."
"The burndown chart is also helpful when it comes to reporting and allows us to know where we are going, especially during development."
"Jira is designed for issue tracking, making the process much easier than traditional methods like paper-based tracking. It is number one for agile management."
"The sprint tracking is really helpful and very convenient."
"We can integrate Zoho Projects with Zoho CRM."
"The product is very easy to understand."
"It integrates so well with other Zoho applications, and that really helps to extend the features of Zoho Projects."
"Zoho Projects is very flexible and user-friendly."
"While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control."
"The timeline features are excellent."
"The most valuable feature of Zoho Projects is all integrated into one. We don't have to start using multiple tools, such as Projects, CRM, Marketing, Automation, Finance, and setting up Meetings. It's all in one solution. I don't have to go to multiple different platforms to have all the features I need."
"It's easy for a user with a technical background to set up Zoho Projects on their own."
"Something I do not like about the new version is that there is a need to browse all the way back to the beginning, should a person click on a task that is specifically for his group and wish to go back and look at the other portfolios or people."
"What could be improved is the migration between the testing and production environments. This could be automated somehow as the manual transfer of certain workflows and functionalities is very time consuming right now."
"I would love to have more features to make nice documents, like Release Notes or a feature overview, right from JIRA."
"I have had problems with performance and unresponsiveness. All of a sudden, the performance slowed down, and I had a number of users that could not use the tool."
"While it's very powerful, it's very complex sometimes."
"I would like our clients' IT group to be able to have oversight without setting up agents. We're managing tickets, and I'd like their IT group to see everything we're doing without having to set them up as agents. There should be a better way of managing their users. I've got such requests, but Jira is expensive, and it is difficult to pay an agent fee for somebody else to view these tickets. Currently, the only way in which I can do that is by setting a user up as an agent, and it becomes cost-prohibitive. They need to do a better job on ticket viewers."
"Having more seamless integration with Confluence would really help us track our product management activity and other product details in one place."
"This solution would be improved with the inclusion of integration with SVN, and auto-sync with the build release number."
"It is not easy to drag and drop a task from one person to the other. I think the resolution for the issue is work in progress. The product's stability can be improved."
"The tool should add live chat, live call, and live meeting features where clients can communicate."
"The only room for improvement over here is a feature related to the trend, like AI-related things that we can expect need to be introduced."
"The UI and UX must be improved."
"If given the opportunity, I would focus on improving automation within Zoho Projects. While attempting to integrate with other platforms, users often encounter errors. The integration capabilities of Zoho Projects could be enhanced. Currently, the integration options are categorized as either easy or customized, with the latter requiring deluge code, which might pose challenges due to its lesser-known usage."
"Zoho Projects' time log addition part can be improved."
"The solution’s interface should be improved."
"The solution should improve on integration and customization."
Jira is ranked 5th in Project Management Software with 259 reviews while Zoho Projects is ranked 14th in Project Management Software with 14 reviews. Jira is rated 8.2, while Zoho Projects is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Zoho Projects writes "A scalable solution with great features that enable efficient collaboration". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas Zoho Projects is most compared with Trello and monday.com. See our Jira vs. Zoho Projects report.
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