We performed a comparison between ScienceLogic and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Dynamic Component Mapping is key and unique."
"The power flow is great."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"The solution provides good infra-monitoring features."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"When it comes to features, the power pack is the most valuable."
"Provides agentless monitoring so there's no need to install the agent on each server."
"The most valuable features are the inventory and personalization."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"It was easy to integrate Spiceworks with our existing setup."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"The solution is easy to use and easy to manage."
"The solution is very stable. It's reliable and efficient."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"They should add CLI command modes and scripts for high performance."
"The product is not user-friendly."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"They should improve their support process and add chat."
"The product must educate its strategic partners for deployment."
"Admins do not have direct access to the reporting."
"Sometimes, it can be difficult to integrate what you need."
"The SNMP sniffer requires a lot of work to get right."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"The GUI must be improved."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
ScienceLogic is ranked 13th in IT Infrastructure Monitoring with 42 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. ScienceLogic is rated 8.6, while Spiceworks is rated 7.8. The top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our ScienceLogic vs. Spiceworks report.
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