

UKG and SAP SuccessFactors HCM are both competitors in enterprise-level HR solutions, with UKG offering a more intuitive setup and SAP SuccessFactors delivering more comprehensive capabilities and customization. The choice hinges on the specific priorities and complexity of the business environment.
Features: UKG provides workforce management, payroll integration, and real-time analytics. Its core HR processes are streamlined for efficiency. SAP SuccessFactors HCM is known for extensive talent management, advanced reporting features, and detailed dashboards, offering a robust talent suite that caters to complex environments.
Room for Improvement: UKG could enhance its integration with more third-party applications, improve its user interface for even greater intuitiveness, and expand the functionalities of its mobile app to match competitors'. SAP SuccessFactors HCM might improve its MDF-based report capabilities, streamline its onboarding module for efficiency, and enhance mobile user experience to boost employee engagement.
Ease of Deployment and Customer Service: UKG is noted for its quicker deployment and personalized support, which simplifies onboarding. SAP SuccessFactors HCM requires a more detailed setup and longer implementation time but offers comprehensive customer service aids and an extensive guide to facilitate a thorough process.
Pricing and ROI: UKG typically incurs lower initial setup costs, offering faster ROI due to streamlined processes. In contrast, SAP SuccessFactors HCM, with a higher initial investment, promises greater long-term ROI through its deep and scalable functionality set. The financial strategies of each reflect their focus: UKG on immediate returns and SAP SuccessFactors on leveraging detailed features for future gains.
| Company Size | Count |
|---|---|
| Small Business | 48 |
| Midsize Enterprise | 43 |
| Large Enterprise | 48 |
SAP SuccessFactors HCM provides cloud-based HR solutions covering core HR, payroll, talent management, and more. This suite helps organizations remain agile by focusing on people-centric strategies and AI-powered decision-making tools.
SAP SuccessFactors HCM offers a full suite of HR management tools designed to enhance every HR aspect, from core HR and payroll to comprehensive talent management, sales performance, and workforce planning. As work dynamics shift, the emphasis on placing people at the core of strategic planning helps drive agility and informed decisions, fortifying growth within organizations.
What are the most valuable features of SAP SuccessFactors HCM?SAP SuccessFactors HCM sees extensive adoption across industries like retail, healthcare, and finance, where managing a diverse workforce and ensuring regulatory compliance are paramount. The suite’s adaptability to industry-specific requirements exemplifies its practical application in different sectors.
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.
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