

Sage CRM and Sales Creatio compete in the CRM software category. Based on features, deployment, and pricing, Sales Creatio seems to have an edge due to low-code flexibility, cost-effectiveness, and agile modifications.
Features: Sage CRM offers strong tracking for employee communication and inventory control, along with custom reporting. The integration capabilities with Microsoft Office 365 enhance its customizability. It offers scalability for businesses planning to add more users. Sales Creatio provides low-code flexibility, allowing non-developers to create workflows. It integrates well with various systems and offers fast market adaptation due to its agile platform.
Room for Improvement: Sage CRM could enhance email interactions and social media integration. Its dynamic reporting and synchronization with other systems could be improved. Sales Creatio’s mobile app interface and custom integration options need enhancement. Better marketing configurations and documentation could improve usability.
Ease of Deployment and Customer Service: Sage CRM supports public cloud, on-premises, and private cloud deployment with reliable technical support, but requires a dedicated technical team for setup. Sales Creatio mainly offers cloud deployment, a quicker setup, and responsive customer service, though some documentation gaps exist.
Pricing and ROI: Sage CRM is moderately priced and offers a balanced ROI, with possible additional licensing costs. Sales Creatio is cost-effective, particularly relative to competitors like Salesforce, with clear feature pricing and scalability that attract customers seeking value.
We have had some issues where I needed to contact the customer support manager, but they ensured the issues were resolved.
The company is oriented in its support policy as Microsoft is, but I think Creatio is not as big or mature as Microsoft, and the support is not very good for me.
If I want to make accessibility much more, I can create my own data center and own clusters with the non-functional requirements that I need.
I do not recommend it for telecom operations or production operations, but for office operations, it is not critical.
We had a client who needed quick order processing and invoice generation, and we experienced delays in terms of performance which left the client dissatisfied.
It is a solution aimed at middle and big companies since the minimal price for a license is $10,000 plus some costs for integration.
The marketplace is complicated for customers and primarily benefits partners.
If I need deep customization, I can use C# code to create modules and connect to Creatio for much more customization.
Sales Creatio's modules are easier to use with drag and drop functionality and configuration options.
| Product | Mindshare (%) |
|---|---|
| Sales Creatio | 1.0% |
| Sage CRM | 0.7% |
| Other | 98.3% |

| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
Sage CRM offers efficient tracking for communication and billing, integrating seamlessly with Microsoft Office 365. Its customizable workflows and robust features for inventory control, accounting, and finance make it a reliable choice for businesses seeking a user-friendly interface and stable performance.
Sage CRM serves businesses by managing customer relationships and facilitating user-supplier networking, supporting account management, inventories, purchase orders, invoicing, and case tracking. It integrates with systems like Sage 300 ERP, managing entire transaction processes from quoting to invoicing. Businesses benefit from stable quoting features, scalability, and reliable technical support, although improvements are needed in integration with email, social media, and user interface modifications. Enhancements should also address dynamic reporting, analytics, and transaction monitoring speed.
What are the key features of Sage CRM?Sage CRM is implemented in industries for effective networking between users and suppliers, managing relationships, and supporting diverse functions like timesheets, opportunities, and data analytics. Its customization allows integration with platforms such as Sage 300 ERP to facilitate transaction recording and finance management.
Sales Creatio is a configurable platform offering low-code customization and integration capabilities. Key features include quick implementation and hosting flexibility. It's suitable for team collaboration in medium to large enterprises managing sales processes with ease.
Sales Creatio delivers a seamless experience for B2B sales, supporting users in managing sales cycles such as lead qualification and contract finalization. It provides advanced analytics and automation tools with a drag-and-drop interface, requiring no deep programming expertise. Users benefit from robust integration capabilities and GDPR compliance. It is capable of hosting both on-premises and in the cloud, offering customization for manufacturing and production sectors. However, there are areas for improvement, particularly in customization, calendar functionality, and marketing documentation. The mobile app, field service features, and API development warrant enhancements, while pricing could be a concern for smaller companies.
What are the key features of Sales Creatio?Sales Creatio is implemented in industries such as manufacturing and distribution, where it manages end-to-end sales processes and enhances team oversight through insightful dashboards and reports. It aids in lead generation and supports client solutions with ticket systems, primarily benefiting medium to large enterprises by focusing on customization and BPMN capabilities for manufacturing and production.
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