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ProcessMaker vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ProcessMaker
Ranking in Business Orchestration and Automation Technologies
29th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
Business Process Management (BPM) (41st)
Salesforce Platform
Ranking in Business Orchestration and Automation Technologies
14th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (8th), Mobile Development Platforms (3rd), Rapid Application Development Software (5th), Low-Code Development Platforms (7th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of May 2026, in the Business Orchestration and Automation Technologies category, the mindshare of ProcessMaker is 1.1%, up from 0.6% compared to the previous year. The mindshare of Salesforce Platform is 2.7%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Mindshare Distribution
ProductMindshare (%)
Salesforce Platform2.7%
ProcessMaker1.1%
Other96.2%
Business Orchestration and Automation Technologies
 

Featured Reviews

UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most is the seamlessness of the workflow capabilities."
"What I like most is the seamlessness of the workflow capabilities."
"Its performance, stability, and security are fine."
"Its performance, stability, and security are fine."
"Salesforce is the best one out there."
"It has definitely improved how we function."
"It is a platform that allows you to get applications quickly to the end user in a secure way."
"The scalability of the Salesforce Platform is good."
"he solution has improved over the years and the inputting of opportunity information is done a lot better and the GUI is good. The ability to customize dashboards and other elements was useful, we were able to move things around, for example, the forecasts. Most of the cells and input places were set, but we can customize the view and what we were looking at, such as on a daily, or weekly basis."
"There are no major performance issues in the solution."
"It is a good product, and it has served us well."
"The reporting of the solution is excellent."
 

Cons

"Its interface should be a bit more user-friendly."
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"Easier process to move to Lightning Components. There is a huge overtake of planning, testing and resources required to analyse what features would work."
"The reporting functionality is very granular and you can do a lot with it, but unfortunately, it's not very intuitive."
"Personally, I do not see that much value in Salesforce."
"Some business functionalities could be improved."
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
"I would like to have integration with Google."
"The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users."
 

Pricing and Cost Advice

"We have a yearly license."
"Pricing and license differ and depend on how much license you are purchasing from them."
"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"In general, the price is an area where there is always room for improvement."
"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"Pricing for the Salesforce Platform is too expensive."
"The solution is a bit expensive."
"It is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Outsourcing Company
11%
Construction Company
9%
Financial Services Firm
12%
Manufacturing Company
8%
Government
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise26
Large Enterprise44
 

Questions from the Community

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How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

ProcessMaker Workflow Management & BPM, ProcessMaker BPM
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
ADP
Find out what your peers are saying about ProcessMaker vs. Salesforce Platform and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.