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Microsoft Azure vs Salesforce Platform comparison

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Executive Summary
Updated on March 30, 2022

We performed a comparison between Microsoft Azure vs. Salesforce Platform based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of Microsoft Azure are divided over how simple it is to deploy. There are users who note that deployment was simple specifically because they already had a background in Azure. Others feel that it is straightforward and easy to deploy without qualification. Some users feel that it is complicated to deploy. Many users of the Salesforce Platform feel that the deployment process is pretty simple.
  • Features: Users of Microsoft Azure find it to be reliable and point out that it has many valuable features, including its centralized management dashboard and its automation capabilities. However, they feel it could be more flexible.

    Users of Salesforce Platform find it to be stable and point out that it has many other valuable features, including the ease with which one can customize it to meet their needs and its ability to track a user’s workloads. However, there are users who feel that its ability to integrate with other products could be improved.
  • Pricing: Users of both solutions are divided over how affordable they find it to be. Users of both products feel that the pricing of these solutions can be improved.
  • Service and Support: Users of both solutions are divided over how effective they find the technical support to be. There are also users who note that the documentation that both of these solutions provide could be improved.

Comparison of Results: Based on the parameters we compared, Salesforce Platform seems to be a superior solution. All other things being more or less equal, our reviewers found Microsoft Azure to be more difficult to deploy and far less flexible than Salesforce Platform.

To learn more, read our detailed Microsoft Azure vs. Salesforce Platform report (Updated: July 2022).
Buyer's Guide
Microsoft Azure vs. Salesforce Platform
July 2022
Find out what your peers are saying about Microsoft Azure vs. Salesforce Platform and other solutions. Updated: July 2022.
620,600 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Microsoft Azure is its ease of use.""The monitoring features are very good.""Installation is easy as it's cloud-based. Performance is good. It's stable and scalable.""Databricks is really nice because you have the power to process lots of data and you can create queries and provide big analysis for the business using a robust cluster.""The product scales extremely well.""The product has been very stable for us so far.""Its scalability is valuable. Depending on our requirements, we can add as many virtual machines as we want. We are able to get high availability for services. Services are always available, and they have the maximum uptime. If there is any issue with one of the services, another service is always available. It is pay-as-you-go. You don't have to spend any money upfront. You use the service and pay after one month or a couple of hours of use.""The most important thing is we don't have to maintain any physical infrastructure. With typical conventional on-premise solutions, we have to maintain many things like the hardware, clusters, etc. With this cloud platform, you don't have to worry about all those things. We have the service always available, and this is the main advantage. I like that we use everything on our standard Active Directory on on-premises on Azure. The key advantage is that you can have the sole indication based on the cloud. This isn't possible with an on-premise Active Directory. This enables work from home and at the office because it's on the cloud."

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"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time.""What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce.""The solution is used to track our customers.""The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well.""The solution is very robust and easy to develop in.""The stability has been great.""The standard sales and marketing tools that Salesforce provides on the platform are the most valuable.""The reporting tools are very solid."

More Salesforce Platform Pros →

Cons
"The solution could improve by being more user-friendly.""Quite an expensive solution.""It is constantly updating. There are weekly releases, sometimes daily releases, and there should be fewer that are consolidated into one.""If the price were reduced then it would be an improvement.""Technical support could be better. They need to be more responsive.""A problem with Azure is that the architecture that they have is not really compliant — not really connecting with the endpoint Cloud.""Integration with more platforms needs improvement.""Stability can suffer in the context of a large architecture."

More Microsoft Azure Cons →

"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce.""Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave.""Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure.""In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera.""An expensive solution requiring a lot of configuration.""Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time.""I was using the nonprofit free version of Salesforcecalled Vtiger which is different from the main version. It has a lot less accessibility than others and a lot less flexibility. It was more difficult to adjust, but ultimately it was satisfactory. I believe they still have a long way to make it very satisfactory. It's good software and platform. However, Salesforce is an okay platform to utilize. Additionally, the reports need some improvement.""Integration needs improvement."

More Salesforce Platform Cons →

Pricing and Cost Advice
  • "The pricing for us is higher because we are using IaaS."
  • "Pricing of Microsoft Azure services depends on the build of what you prepare to deploy."
  • "It is important to consider ROI when looking at the cost of a subscription."
  • "The cost is a little high and can be more competitive."
  • "Monthly billing convenience reduced cost overheads up to 70 percent."
  • "The pricing model is subscription-based and it's not an expensive solution."
  • "It is not cheap. Its price could be a little bit less."
  • "The pricing model can be improved because we find that Azure pricing is a bit high."
  • More Microsoft Azure Pricing and Cost Advice →

  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • "I have heard that it is fairly priced. It offers ROI."
  • "It is very expensive. Its licensing is on a monthly basis."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity… more »
    Top Answer:One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with both… more »
    Top Answer:I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure… more »
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:Our primary goal in the Salesforce App Cloud is to deliver the certificates I personalize based on the information in the company’s system.
    Ranking
    1st
    out of 31 in PaaS Clouds
    Views
    55,168
    Comparisons
    47,769
    Reviews
    183
    Average Words per Review
    450
    Rating
    8.4
    3rd
    out of 31 in PaaS Clouds
    Views
    11,243
    Comparisons
    9,806
    Reviews
    50
    Average Words per Review
    470
    Rating
    8.2
    Comparisons
    Also Known As
    Windows Azure, Azure, MS Azure
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview

    Windows Azure is Microsoft's cloud platform, where developers can create, deploy, and maintain their apps. This cloud application platform allows developers to concentrate on the actual applications, while it takes care of all the elements behind the apps.

    Windows Azure works across multiple frameworks and languages. It is fully scalable, localized in that it is hosted globally in many datacenters, and has widespread capabilities with elements of application development, deployment, and management.

    Azure is comprised of several different service modules, including Infrastructure; Web; Mobile; Dev & Test; Big Data; Media;Storage, Backup & Recovery; and Identity & Access Management.

    Microsoft Azure works as a:

    1. Platform as a service (PaaS)
    2. Software as a service (SaaS)
    3. Infrastructure as a service (IaaS)

    Microsoft Azure is available:

    • On-premises
    • Hybrid
    • Multi-cloud
    • At the edge

    Compared to its competitors, Microsoft Azure:

    • Has more affordable features
    • Has easier migration for organizations already using other Microsoft tools
    • Has several educational resources available
    • Provides robust support
    • Is ideal for small and large businesses

    Microsoft Azure Features:

    • Scalability
    • Stability
    • Flexibility
    • Azure Site Recovery
    • Active Directory
    • Monitoring features
    • Cloud-based
    • Automated tasks
    • Change capability cadence
    • Showback capabilities
    • Information protection
    • Azure Data Lake
    • Excellent portal
    • Intuitive user interface
    • Remote desktop
    • Fast provisioning
    • Data security
    • Data resiliency
    • Speed of service
    • Integrated delivery pipeline
    • Disaster recovery
    • Robust templates
    • Flexible coding languages
    • Virtual systems testing

    Benefits of Microsoft Azure:

    • Infrastructure as a Service (IaaS): Because Microsoft Azure is an IaaS, organizations can deploy as well as manage applications easily and quickly. Azure also provides you with the ability to customize the cloud software to meet your specific business needs.
    • Seamless integration: Microsoft Azure is built to seamlessly integrate with existing IT departments via hybrid databases, secure private connections, and storage solutions.
    • Cost-effective: Because Azure can harmoniously exist in your business environment with your data center, it is a very cost-effective solution.
    • Analytics support: Azure is designed with built-in support that is used to analyze data and provide key insights. Azure offers Cortana Analytics, Stream Analytics, Machine Learning, and SQL services.
    • Unique storage system: Compared to other cloud services, Microsoft Azure has more data centers and delivery points, which helps create an optimal user experience and also helps deliver content faster. In addition, Microsoft Azure makes it possible for organizations to exchange content across several virtual machines.
    • Enhanced flexibility: Azure provides extreme flexibility by allowing you to choose any level of functionality you require. It also supports many of the same technologies IT teams and developers usually depend on, making it easier for them to manage.
    • Easy implementation: Microsoft Azure is easy and quick to deploy. If necessary, you can change web apps to Azure with almost zero downtime.

    Reviews from Real Users:

    "It is a flexible solution that is straightforward to use," says the principal consultant at a computer software company.

    OmarJ., future datacenter consultant: Microsoft Azure Cloud at a tech company, adds that "The user interface is very nice and makes everything easy to use."

    You can build an environment in minutes. It's very good in terms of being an infrastructure as a service, and I found that really fascinating,” says an information technology consultant at a computer software company.

    "I think Azure's level of automation to achieve efficiency or agility is valuable. I also like the change capability cadence, the showback capabilities, and understanding what our costs are," says an enterprise architect at an energy/utilities company.

    Marco C., Ing. at Wolters Kluwer, says "The valuable features of Microsoft Azure are that it is cloud-based and has good storage. The storage is completely managed by Azure. We do not need to do any patching of security because it is handled by Azure which is a benefit. The solution is fully compatible with the Microsoft technology stack and is very scalable."

    "The most valuable feature of Microsoft Azure is it has everything together in one place. It is one large tool with lots of small tools that are updated often," says the owner of a media company.



    The Salesforce1 Platform brings together Force.com, Heroku, and ExactTarget into one family of cloud services all built API first to help deliver apps that connect products, users, and next generation experiences. Designed for scale and speed, it provides a fast way to build apps with open APIs, back-end services, integration tools, starter templates as well as powerful developer environments; there's no limit to what you can build.
    Offer
    Learn more about Microsoft Azure
    Learn more about Salesforce Platform
    Sample Customers
    BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
    ADP
    Top Industries
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm12%
    Manufacturing Company8%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider19%
    Financial Services Firm8%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company32%
    Comms Service Provider10%
    Non Profit6%
    Insurance Company6%
    VISITORS READING REVIEWS
    Computer Software Company29%
    Comms Service Provider16%
    Government8%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise16%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise15%
    Large Enterprise68%
    REVIEWERS
    Small Business41%
    Midsize Enterprise25%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    Buyer's Guide
    Microsoft Azure vs. Salesforce Platform
    July 2022
    Find out what your peers are saying about Microsoft Azure vs. Salesforce Platform and other solutions. Updated: July 2022.
    620,600 professionals have used our research since 2012.

    Microsoft Azure is ranked 1st in PaaS Clouds with 190 reviews while Salesforce Platform is ranked 3rd in PaaS Clouds with 50 reviews. Microsoft Azure is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Microsoft Azure writes "This helps us meet multiple requirements other PaaS solutions do not but there is a lot of room for improvement". On the other hand, the top reviewer of Salesforce Platform writes "Makes it easy to keep up with everything, close pending deals, and keep things organized". Microsoft Azure is most compared with Amazon AWS, Oracle Cloud Platform, Google Firebase, Pivotal Cloud Foundry and SAP HANA Enterprise Cloud, whereas Salesforce Platform is most compared with Oracle Application Express (APEX), Microsoft PowerApps, ServiceNow, Appian and Amazon AWS. See our Microsoft Azure vs. Salesforce Platform report.

    See our list of best PaaS Clouds vendors.

    We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.