We performed a comparison between Microsoft Azure vs. Salesforce Platform based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison of Results: Based on the parameters we compared, Salesforce Platform seems to be a superior solution. All other things being more or less equal, our reviewers found Microsoft Azure to be more difficult to deploy and far less flexible than Salesforce Platform.
"Its resiliency is most valuable. It is also a very scalable solution, so you can spend the resources on demand."
"The Azure Portal has an advantage in terms of UX making buying resources or downgrading is really easier to understand. AWS has micro, smaller functionalities whereas Azure has more end-to-end focus which makes it easier saving you time and money."
"There are plenty of functions available that we have used extensively. It is a complete platform of services."
"The ability to create the actual resource on the private cloud is easy to manage with Microsoft Azure."
"The solution has enabled us to provide advanced indicators and analytics to the client on their data."
"The solution is easy to manage within the cloud application, has good performance, and is secure."
"The redundancy across different regions is the most valuable. It provides a big value for cloud services, especially for Microsoft."
"There is the potential to scale."
"The solution provides a preferred method of backing up data."
"The most valuable features are quick customization, solid deployment processes, and excellent reliability."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"The most valuable feature is ease of use."
"The queue management of the solution is its most valuable aspect."
"The solution is very robust and easy to develop in."
"The most valuable feature of the solution is its overall ability to manage everything, including the sales pipeline and quick creation of sales reports."
"We would like it to be cheaper. As a customer, we always want to pay less."
"The support subscription models need improvement."
"The tool needs to improve its navigation."
"If the price were reduced then it would be an improvement."
"Its subscription price could be cheaper."
"The technical support is good, but the response time is poor."
"I would like to see better integration with other products."
"I don't understand why we spend so much time and money on Azure when Microsoft relies on third-party companies for support in the CSP model. I don't know how the support model works within Microsoft, but giving it to poor-performing third-party companies is not ideal."
"In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"UI needs to be more intuitive and user friendly."
"Sometimes what will happen is we work on it and then we move to a different tab and work on something else. After five minutes, when we come back, it automatically signs out."
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example."
Microsoft Azure is ranked 1st in PaaS Clouds with 299 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Microsoft Azure is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Microsoft Azure writes "Promotes clear, logical structures preventing impractical configurations and offers seamless integration ". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Microsoft Azure is most compared with Oracle Cloud Infrastructure (OCI), Google Firebase, Amazon AWS, Pivotal Cloud Foundry and Google App Engine, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Appian, ServiceNow and Amazon AWS. See our Microsoft Azure vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
