Microsoft Azure vs Salesforce Platform comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Mar 30, 2022

We performed a comparison between Microsoft Azure vs. Salesforce Platform based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of Microsoft Azure are divided over how simple it is to deploy. There are users who note that deployment was simple specifically because they already had a background in Azure. Others feel that it is straightforward and easy to deploy without qualification. Some users feel that it is complicated to deploy. Many users of the Salesforce Platform feel that the deployment process is pretty simple.
  • Features: Users of Microsoft Azure find it to be reliable and point out that it has many valuable features, including its centralized management dashboard and its automation capabilities. However, they feel it could be more flexible.

    Users of Salesforce Platform find it to be stable and point out that it has many other valuable features, including the ease with which one can customize it to meet their needs and its ability to track a user’s workloads. However, there are users who feel that its ability to integrate with other products could be improved.
  • Pricing: Users of both solutions are divided over how affordable they find it to be. Users of both products feel that the pricing of these solutions can be improved.
  • Service and Support: Users of both solutions are divided over how effective they find the technical support to be. There are also users who note that the documentation that both of these solutions provide could be improved.

Comparison of Results: Based on the parameters we compared, Salesforce Platform seems to be a superior solution. All other things being more or less equal, our reviewers found Microsoft Azure to be more difficult to deploy and far less flexible than Salesforce Platform.

To learn more, read our detailed Microsoft Azure vs. Salesforce Platform Report (Updated: November 2022).
655,711 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"I think the most useful feature has been the remote desktop. It has been very helpful when customers have old applications that are not architected to run remotely.""I know there have been a lot of improvements and a lot of new services lately. I'm really not aware of all of them.""The user interface is very nice and makes everything easy to use.""I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable. Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks.""Virtual machine services, in SaaS services, M365, and Data Lake are all popular with our clients.""Microsoft Azure is flexible and the performance is great.""The most valuable feature of Microsoft Azure is it has everything together in one place. It is one large tool with lots of small tools that are updated often.""With Microsoft Azure, we have a platform that lets us easily deploy applications to the cloud."

More Microsoft Azure Pros →

"It is a great platform. It's definitely an improvement from the GCP application that we were using previously.""It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity.""The solution is used to track our customers.""The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need.""One of the main features of the solution is it is flexible.""The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management.""The reporting capabilities are pretty user-friendly.""The solution is very robust and easy to develop in."

More Salesforce Platform Pros →

"The solution is less mature than AWS.""It would be nice to have faster support.""At times, the support is terrible.""At this point, the latency is too high to use Azure in our production environment.""It is constantly updating. There are weekly releases, sometimes daily releases, and there should be fewer that are consolidated into one.""Technical support needs to be better.""Quite an expensive solution.""Microsoft's technical support could be improved."

More Microsoft Azure Cons →

"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce.""The reporting needs improvement and the dashboard could have more components added.""Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example.""The biggest challenge we had was the cost and the licensing.""The integration of Salesforce with other solutions could be improved.""It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me.""The initial setup is rather complex.""It would be better if they can add more from the pricing and functionality perspective. It is very expensive. I would be more than happy if they drop the prices. From the licensing perspective, if they can add more functionality, I would be more than happy."

More Salesforce Platform Cons →

Pricing and Cost Advice
  • "Microsoft always provides the entry-level solution with a cheap license. Once you start to like the product, then you have to pay for the full package, which is more expensive than the entry-level solution. Every feature comes with a license and a cost. Some licenses have multiple features, and some features require a specific license."
  • "It is competitive with other public cloud providers, and its price is very close to different cloud providers. There is not a noticeable difference between different cloud providers. Otherwise, it would be a risk for them to have services that were much more expensive than their competition. They're pretty much neck to neck on pricing."
  • "The licensing fees depend on the number of users that we have."
  • "Pricing is comparable but from a cost perspective, this solution is the cheapest."
  • "Licensing fees are paid on a yearly basis."
  • "Its price can be cheaper. Price is always an issue. We pay around $10,000 per month for all resources."
  • "The cost structure is like most cloud-based services. The solution could be cheaper, it is always better to be cheaper."
  • "It's an OPEX model, you pay as you go, or you can reserve funds."
  • More Microsoft Azure Pricing and Cost Advice →

  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • "I have heard that it is fairly priced. It offers ROI."
  • "It is very expensive. Its licensing is on a monthly basis."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with both… more »
    Top Answer:I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure… more »
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:Our primary goal in the Salesforce App Cloud is to deliver the certificates I personalize based on the information in the company’s system.
    out of 31 in PaaS Clouds
    Average Words per Review
    out of 31 in PaaS Clouds
    Average Words per Review
    Also Known As
    Windows Azure, Azure, MS Azure
    Salesforce1,, Salesforce App Cloud
    Learn More

    Windows Azure is Microsoft's cloud platform, where developers can create, deploy, and maintain their apps. This cloud application platform allows developers to concentrate on the actual applications, while it takes care of all the elements behind the apps.

    Windows Azure works across multiple frameworks and languages. It is fully scalable, localized in that it is hosted globally in many datacenters, and has widespread capabilities with elements of application development, deployment, and management.

    Azure is comprised of several different service modules, including Infrastructure; Web; Mobile; Dev & Test; Big Data; Media;Storage, Backup & Recovery; and Identity & Access Management.

    Microsoft Azure works as a:

    1. Platform as a service (PaaS)
    2. Software as a service (SaaS)
    3. Infrastructure as a service (IaaS)

    Microsoft Azure is available:

    • On-premises
    • Hybrid
    • Multi-cloud
    • At the edge

    Compared to its competitors, Microsoft Azure:

    • Has more affordable features
    • Has easier migration for organizations already using other Microsoft tools
    • Has several educational resources available
    • Provides robust support
    • Is ideal for small and large businesses

    Microsoft Azure Features:

    • Scalability
    • Stability
    • Flexibility
    • Azure Site Recovery
    • Active Directory
    • Monitoring features
    • Cloud-based
    • Automated tasks
    • Change capability cadence
    • Showback capabilities
    • Information protection
    • Azure Data Lake
    • Excellent portal
    • Intuitive user interface
    • Remote desktop
    • Fast provisioning
    • Data security
    • Data resiliency
    • Speed of service
    • Integrated delivery pipeline
    • Disaster recovery
    • Robust templates
    • Flexible coding languages
    • Virtual systems testing

    Benefits of Microsoft Azure:

    • Infrastructure as a Service (IaaS): Because Microsoft Azure is an IaaS, organizations can deploy as well as manage applications easily and quickly. Azure also provides you with the ability to customize the cloud software to meet your specific business needs.
    • Seamless integration: Microsoft Azure is built to seamlessly integrate with existing IT departments via hybrid databases, secure private connections, and storage solutions.
    • Cost-effective: Because Azure can harmoniously exist in your business environment with your data center, it is a very cost-effective solution.
    • Analytics support: Azure is designed with built-in support that is used to analyze data and provide key insights. Azure offers Cortana Analytics, Stream Analytics, Machine Learning, and SQL services.
    • Unique storage system: Compared to other cloud services, Microsoft Azure has more data centers and delivery points, which helps create an optimal user experience and also helps deliver content faster. In addition, Microsoft Azure makes it possible for organizations to exchange content across several virtual machines.
    • Enhanced flexibility: Azure provides extreme flexibility by allowing you to choose any level of functionality you require. It also supports many of the same technologies IT teams and developers usually depend on, making it easier for them to manage.
    • Easy implementation: Microsoft Azure is easy and quick to deploy. If necessary, you can change web apps to Azure with almost zero downtime.

    Reviews from Real Users:

    "It is a flexible solution that is straightforward to use," says the principal consultant at a computer software company.

    OmarJ., future datacenter consultant: Microsoft Azure Cloud at a tech company, adds that "The user interface is very nice and makes everything easy to use."

    You can build an environment in minutes. It's very good in terms of being an infrastructure as a service, and I found that really fascinating,” says an information technology consultant at a computer software company.

    "I think Azure's level of automation to achieve efficiency or agility is valuable. I also like the change capability cadence, the showback capabilities, and understanding what our costs are," says an enterprise architect at an energy/utilities company.

    Marco C., Ing. at Wolters Kluwer, says "The valuable features of Microsoft Azure are that it is cloud-based and has good storage. The storage is completely managed by Azure. We do not need to do any patching of security because it is handled by Azure which is a benefit. The solution is fully compatible with the Microsoft technology stack and is very scalable."

    "The most valuable feature of Microsoft Azure is it has everything together in one place. It is one large tool with lots of small tools that are updated often," says the owner of a media company.

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Learn more about Microsoft Azure
    Learn more about Salesforce Platform
    Sample Customers
    BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
    Top Industries
    Computer Software Company25%
    Financial Services Firm12%
    Manufacturing Company8%
    Comms Service Provider7%
    Computer Software Company19%
    Comms Service Provider13%
    Financial Services Firm10%
    Manufacturing Company7%
    Computer Software Company32%
    Comms Service Provider10%
    Non Profit6%
    Insurance Company6%
    Computer Software Company22%
    Financial Services Firm9%
    Comms Service Provider9%
    Company Size
    Small Business39%
    Midsize Enterprise17%
    Large Enterprise43%
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    Small Business38%
    Midsize Enterprise28%
    Large Enterprise34%
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    Buyer's Guide
    Microsoft Azure vs. Salesforce Platform
    November 2022
    Find out what your peers are saying about Microsoft Azure vs. Salesforce Platform and other solutions. Updated: November 2022.
    655,711 professionals have used our research since 2012.

    Microsoft Azure is ranked 1st in PaaS Clouds with 179 reviews while Salesforce Platform is ranked 4th in PaaS Clouds with 49 reviews. Microsoft Azure is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Microsoft Azure writes "Optimized cloud solution with reliable recovery and fail services". On the other hand, the top reviewer of Salesforce Platform writes "Makes it easy to keep up with everything, close pending deals, and keep things organized". Microsoft Azure is most compared with Oracle Cloud Platform, Amazon AWS, Google Firebase, Pivotal Cloud Foundry and Google App Engine, whereas Salesforce Platform is most compared with Oracle Application Express (APEX), Microsoft Power Apps, Appian, ServiceNow and Amazon AWS. See our Microsoft Azure vs. Salesforce Platform report.

    See our list of best PaaS Clouds vendors.

    We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.