Microsoft Azure vs Salesforce Platform comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Mar 30, 2022

We performed a comparison between Microsoft Azure vs. Salesforce Platform based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of Microsoft Azure are divided over how simple it is to deploy. There are users who note that deployment was simple specifically because they already had a background in Azure. Others feel that it is straightforward and easy to deploy without qualification. Some users feel that it is complicated to deploy. Many users of the Salesforce Platform feel that the deployment process is pretty simple.
  • Features: Users of Microsoft Azure find it to be reliable and point out that it has many valuable features, including its centralized management dashboard and its automation capabilities. However, they feel it could be more flexible.

    Users of Salesforce Platform find it to be stable and point out that it has many other valuable features, including the ease with which one can customize it to meet their needs and its ability to track a user’s workloads. However, there are users who feel that its ability to integrate with other products could be improved.
  • Pricing: Users of both solutions are divided over how affordable they find it to be. Users of both products feel that the pricing of these solutions can be improved.
  • Service and Support: Users of both solutions are divided over how effective they find the technical support to be. There are also users who note that the documentation that both of these solutions provide could be improved.

Comparison of Results: Based on the parameters we compared, Salesforce Platform seems to be a superior solution. All other things being more or less equal, our reviewers found Microsoft Azure to be more difficult to deploy and far less flexible than Salesforce Platform.

To learn more, read our detailed Microsoft Azure vs. Salesforce Platform Report (Updated: September 2023).
735,226 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"Azure is very flexible.""The user interface is very good for administrators.""One of the most valuable features of Azure is that it's a very integrated solution. You have to learn how to use it properly, but it's not that hard, and you can define your whole scrum process and deploy it from one place. It was a really nice surprise to see how easily integrated this tool is.""I use a virtual machine for remote desktop and Microsoft Azure is user-friendly.""It is easy to install.""Easy to deploy services""Microsoft Azure has a lot of useful features. They have databases, application services, PaaS solutions, such as platform and infrastructure services. The virtual machines' functions and services are good.""The valuable features of Microsoft Azure are that it is cloud-based and has good storage. The storage is completely managed by Azure. We do not need to do any patching of security because it is handled by Azure which is a benefit. The solution is fully compatible with the Microsoft technology stack and is very scalable."

More Microsoft Azure Pros →

"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation.""There are no major performance issues in the solution.""The solution can scale.""It is a platform that allows you to get applications quickly to the end user in a secure way.""Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time.""The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need.""I love the report building that is available.""The solution's stability is fine. There are no issues with Salesforce's stability."

More Salesforce Platform Pros →

"I have found Microsoft Azure has many components to use and it's very difficult to understand every component.""Their backup strategy is a little complex which racks up the VM to other sole storage areas. This should be improved.""Microsoft Azure could improve by having the availability be 100%. Which is difficult, but not impossible.""Onboarding customers is a challenge. Sometimes our customers don't know how to deal with the cloud environment. Maybe the customers are more comfortable with the old-fashioned on-premise environment.""Something that could be added to the solution is the use of deep learning, which is going to grow in the near future.""The local support is fair but it is sometimes limited, the service could be better.""Pricing is one area where Azure has room for improvement. There should be some due consideration. Azure has solved some issues with pricing from the development team's standpoint, but it is still quite costly. They should also offer a trial period for the individual platform solutions. I think that would be pretty handy for the developers.""Maybe Azure could add an address code to create your analysis without SQL or Python because some business users don't want it to code. So it's good to have a service application that connects to the data lake to conduct analysis and simplify the business process."

More Microsoft Azure Cons →

"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome.""Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure.""Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders.""Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference.""The management of Salesforce could be quite a task. Old and unusable contacts can add up over time. If I could wave a magic wand, it would be to initiate a self-cleaning feature.""Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier.""What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement.""Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."

More Salesforce Platform Cons →

Pricing and Cost Advice
  • "The license cost could be reduced."
  • "Everything involves an annual commitment with a monthly charge."
  • "We pay yearly for the license."
  • "The price of the solution could be less expensive and the pricing model could be less confusing."
  • "Customers pay for our software and use our solution as a service through monthly payments. They don't pay the licensing fee directly to Microsoft."
  • "Price could always be cheaper. Its licensing and usage aren't always cheap. We pay monthly."
  • "The cost of the solution could be reduced. However, I am using the free version."
  • "The subscription models can be confusing and it would be beneficial for them to simplify them. We are on an annual subscription."
  • More Microsoft Azure Pricing and Cost Advice →

  • "For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
  • "I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
  • "Salesforce does a user capacity analysis on a regular basis. For example, if you're not using certain areas, you may lose access. If you don't go in and quote and edit quotes, all of a sudden you may lose your rights to quote."
  • "In general, the price is an area where there is always room for improvement."
  • "The cost of this solution depends on negotiations. It is somewhere between expensive and reasonable. There is always additional costs for consulting services. It's the kind of solution that requires consulting, but it is not a licensing cost. It is a consulting cost. It is CAPEX versus OPEX."
  • "Pricing for the Salesforce Platform is too expensive."
  • "I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."
  • "The solution is fairly priced."
  • More Salesforce Platform Pricing and Cost Advice →

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    Questions from the Community
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    out of 33 in PaaS Clouds
    Average Words per Review
    out of 33 in PaaS Clouds
    Average Words per Review
    Also Known As
    Windows Azure, Azure, MS Azure
    Salesforce1,, Salesforce App Cloud
    Learn More

    Windows Azure is Microsoft's cloud platform, where developers can create, deploy, and maintain their apps. This cloud application platform allows developers to concentrate on the actual applications, while it takes care of all the elements behind the apps.

    Windows Azure works across multiple frameworks and languages. It is fully scalable, localized in that it is hosted globally in many datacenters, and has widespread capabilities with elements of application development, deployment, and management.

    Azure is comprised of several different service modules, including Infrastructure; Web; Mobile; Dev & Test; Big Data; Media;Storage, Backup & Recovery; and Identity & Access Management.

    Microsoft Azure works as a:

    1. Platform as a service (PaaS)
    2. Software as a service (SaaS)
    3. Infrastructure as a service (IaaS)

    Microsoft Azure is available:

    • On-premises
    • Hybrid
    • Multi-cloud
    • At the edge

    Compared to its competitors, Microsoft Azure:

    • Has more affordable features
    • Has easier migration for organizations already using other Microsoft tools
    • Has several educational resources available
    • Provides robust support
    • Is ideal for small and large businesses

    Microsoft Azure Features:

    • Scalability
    • Stability
    • Flexibility
    • Azure Site Recovery
    • Active Directory
    • Monitoring features
    • Cloud-based
    • Automated tasks
    • Change capability cadence
    • Showback capabilities
    • Information protection
    • Azure Data Lake
    • Excellent portal
    • Intuitive user interface
    • Remote desktop
    • Fast provisioning
    • Data security
    • Data resiliency
    • Speed of service
    • Integrated delivery pipeline
    • Disaster recovery
    • Robust templates
    • Flexible coding languages
    • Virtual systems testing

    Benefits of Microsoft Azure:

    • Infrastructure as a Service (IaaS): Because Microsoft Azure is an IaaS, organizations can deploy as well as manage applications easily and quickly. Azure also provides you with the ability to customize the cloud software to meet your specific business needs.
    • Seamless integration: Microsoft Azure is built to seamlessly integrate with existing IT departments via hybrid databases, secure private connections, and storage solutions.
    • Cost-effective: Because Azure can harmoniously exist in your business environment with your data center, it is a very cost-effective solution.
    • Analytics support: Azure is designed with built-in support that is used to analyze data and provide key insights. Azure offers Cortana Analytics, Stream Analytics, Machine Learning, and SQL services.
    • Unique storage system: Compared to other cloud services, Microsoft Azure has more data centers and delivery points, which helps create an optimal user experience and also helps deliver content faster. In addition, Microsoft Azure makes it possible for organizations to exchange content across several virtual machines.
    • Enhanced flexibility: Azure provides extreme flexibility by allowing you to choose any level of functionality you require. It also supports many of the same technologies IT teams and developers usually depend on, making it easier for them to manage.
    • Easy implementation: Microsoft Azure is easy and quick to deploy. If necessary, you can change web apps to Azure with almost zero downtime.

    Reviews from Real Users:

    "It is a flexible solution that is straightforward to use," says the principal consultant at a computer software company.

    OmarJ., future datacenter consultant: Microsoft Azure Cloud at a tech company, adds that "The user interface is very nice and makes everything easy to use."

    You can build an environment in minutes. It's very good in terms of being an infrastructure as a service, and I found that really fascinating,” says an information technology consultant at a computer software company.

    "I think Azure's level of automation to achieve efficiency or agility is valuable. I also like the change capability cadence, the showback capabilities, and understanding what our costs are," says an enterprise architect at an energy/utilities company.

    Marco C., Ing. at Wolters Kluwer, says "The valuable features of Microsoft Azure are that it is cloud-based and has good storage. The storage is completely managed by Azure. We do not need to do any patching of security because it is handled by Azure which is a benefit. The solution is fully compatible with the Microsoft technology stack and is very scalable."

    "The most valuable feature of Microsoft Azure is it has everything together in one place. It is one large tool with lots of small tools that are updated often," says the owner of a media company.

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Learn more about Microsoft Azure
    Learn more about Salesforce Platform
    Sample Customers
    BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
    Top Industries
    Computer Software Company24%
    Financial Services Firm12%
    Manufacturing Company9%
    Comms Service Provider8%
    Educational Organization32%
    Computer Software Company10%
    Financial Services Firm9%
    Manufacturing Company7%
    Computer Software Company33%
    Comms Service Provider10%
    Healthcare Company5%
    Financial Services Firm5%
    Computer Software Company17%
    Financial Services Firm12%
    Manufacturing Company6%
    Company Size
    Small Business39%
    Midsize Enterprise16%
    Large Enterprise44%
    Small Business14%
    Midsize Enterprise38%
    Large Enterprise49%
    Small Business38%
    Midsize Enterprise28%
    Large Enterprise34%
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    Microsoft Azure vs. Salesforce Platform
    September 2023
    Find out what your peers are saying about Microsoft Azure vs. Salesforce Platform and other solutions. Updated: September 2023.
    735,226 professionals have used our research since 2012.

    Microsoft Azure is ranked 1st in PaaS Clouds with 75 reviews while Salesforce Platform is ranked 7th in PaaS Clouds with 38 reviews. Microsoft Azure is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Microsoft Azure writes "Optimized cloud solution with reliable recovery and fail services". On the other hand, the top reviewer of Salesforce Platform writes "Offers out-of-the-box features and provides a wide range of capabilities under what they call "No code," "Low code," and "Pro code" options". Microsoft Azure is most compared with Oracle Cloud Platform, Google Firebase, Amazon AWS, IBM Public Cloud and Google App Engine, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), ServiceNow, Appian and Amazon AWS. See our Microsoft Azure vs. Salesforce Platform report.

    See our list of best PaaS Clouds vendors.

    We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.