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Microsoft Azure vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Microsoft Azure saves costs and boosts efficiency with scalable cloud services, pay-as-you-go pricing, and reduced maintenance expenses.
Sentiment score
7.5
Salesforce Platform enhances efficiency, reduces information silos, boosts revenue growth, and cuts client data management time by up to 50%.
The value for money is good, and Microsoft Azure has positively impacted our operational costs.
When we use Microsoft Azure, it provides enhanced security from our perspective, though I am not certain about the financial return on investment or benefits for our users as I do not have that information.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
 

Customer Service

Sentiment score
6.5
Customer service is mixed; paid support is praised for responsiveness, while free options may face delays and complexity.
Sentiment score
6.7
Salesforce Platform generally provides solid support, but response times vary, with users appreciating community resources and premium service benefits.
Regarding technical support from Microsoft, I find they are responsive and helpful, depending on which support package you're on.
I rate technical support as excellent because we have not experienced many problems when calling for assistance.
The support from Microsoft Azure is good.
 

Scalability Issues

Sentiment score
7.8
Microsoft Azure excels in scalability and flexibility, supporting various workloads, though cost and limitations may concern some users.
Sentiment score
7.8
Salesforce Platform's scalability is highly rated for handling large user bases and offers flexibility in expansion and customization.
The scalability of Microsoft Azure is excellent for growth and adaptation, depending on company requirements.
Microsoft Azure is not just one product; it is a platform with multiple products within Microsoft Azure, and I would say it is scalable and would rate it a nine.
Scalability with Microsoft Azure is amazing, which is a primary reason for using cloud solutions.
We are using it globally in thirty countries.
Salesforce Platform is absolutely scalable for us.
Salesforce's scalability was not a problem.
 

Stability Issues

Sentiment score
7.8
Microsoft Azure is highly reliable and scalable, despite occasional outages; users confidently rate it high for stability and performance.
Sentiment score
8.1
Salesforce Platform is stable and reliable, with minor issues and performance hitches being exceptions, ensuring high user satisfaction.
Microsoft Azure is quite stable, but recent outages and security issues have slightly decreased my confidence.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
We have never had any problems with it.
Sometimes the system is stuck when many users are using it.
 

Room For Improvement

Microsoft Azure needs pricing transparency, intuitive interface, improved support, better technical features, and refined management tools for users.
Salesforce Platform needs improvements in pricing, reporting, integration, UI, automation, scalability, and support for better user experience.
There is still room for improvement in terms of pricing.
The administrative side is suitable for technical people, but our finance and HR super users find it less user-friendly, as they prefer drag-and-drop features to build their own solutions without contacting IT.
Recent outages and security issues are also a concern, causing a decrease in confidence, especially when partnering with third-party companies.
Using AI extensively to make the platform easier to use would also be beneficial.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
AI should pick up and send us a reminder from the notes.
 

Setup Cost

Microsoft Azure offers flexible, competitive pricing, yet complexity makes AWS and GCP potentially more cost-effective for enterprises.
Salesforce is costly but offers extensive features, flexibility, and benefits, making it worthwhile for large enterprises despite additional costs.
Microsoft solutions might be cheaper than some services like AWS, but some solutions may be more expensive depending on the services compared.
Copilot is expensive based on recent pricing for our POC.
Regarding the pricing for Microsoft Azure services, I would rate our satisfaction as very good.
Salesforce Platform may be on the expensive side.
 

Valuable Features

Microsoft Azure offers flexibility, scalability, global presence, integration, security, ease of use, and cost-effectiveness for enhanced organizational infrastructure.
Salesforce Platform offers customizable, scalable features with intuitive UI, aiding agile development and efficient automation for enhanced data management.
Power BI, another feature of Azure, is extremely elegant and has robust features that support forecasting using R and Python.
In the customer's environment, Microsoft Azure influences cost savings and business efficiency by allowing you to run pay-as-you-go models that enable you to scale up and down, meaning your costs reflect your operational usage.
The scalability of Microsoft Azure is very good for growing and adapting to company requirements.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
It serves as a central repository, and it's an automation tool for our sales team.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
 

Categories and Ranking

Microsoft Azure
Ranking in PaaS Clouds
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
316
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
95
Ranking in other categories
Mobile Development Platforms (2nd), Rapid Application Development Software (5th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of June 2025, in the PaaS Clouds category, the mindshare of Microsoft Azure is 19.4%, up from 19.5% compared to the previous year. The mindshare of Salesforce Platform is 2.5%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Nicolas Chabrier - PeerSpot reviewer
Promotes clear, logical structures preventing impractical configurations and offers seamless integration
The only thing is regarding the management of multi-cloud environments. That's not really possible. So basically, it's wonderful if you manage Microsoft clearly and if you manage Microsoft Azure, but if you need to consume external services and have a global overview of all your consumption, it's not the case. Google, for instance, has tools that help you manage multiple environments, which makes sense because Google is really the cloud provider. So that's why they need to be compliant with the others. But for sure, Microsoft's approach is different, and it's wonderful when you're one hundred percent on Azure. But if you'd like to have something more of a multi-cloud strategy, that's a bit of a gap where they could improve.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.
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Use our free recommendation engine to learn which PaaS Clouds solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

Windows Azure, Azure, MS Azure
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
ADP
Find out what your peers are saying about Microsoft Azure vs. Salesforce Platform and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.