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PeopleSoft vs SmartRecruiters comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
PeopleSoft offers cost-efficient ROI, maintained with minimal resources, outperforming costlier systems like Oracle and SAP in user satisfaction.
Sentiment score
8.4
SmartRecruiters improved efficiency and cost-effectiveness, reducing hiring time and increasing user satisfaction with its intuitive design.
 

Customer Service

Sentiment score
4.5
PeopleSoft's customer service is satisfactory, but users desire quicker, more detailed support, especially for complex issues and upgrades.
Sentiment score
6.7
SmartRecruiters' support is praised for efficiency but faces criticism for ticketing; phone support is suggested for improvement.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
 

Scalability Issues

Sentiment score
7.6
PeopleSoft is scalable and adaptable, excelling in performance and integration, though complex applications may pose challenges.
Sentiment score
7.0
SmartRecruiters is scalable and flexible, supporting diverse organizations globally with tailored capabilities for recruitment and internal mobility.
This rating reflects the limitation that custom applications do not receive support.
 

Stability Issues

Sentiment score
7.4
PeopleSoft is valued for its stability, consistent performance, customization, and quick resolution of rare bugs, despite minor issues.
Sentiment score
8.1
SmartRecruiters is a reliable ATS with occasional minor issues, praised for stability and consistent performance in recruitment.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
 

Room For Improvement

PeopleSoft needs improvements in mobile UI, technical support, integration capabilities, and customization complexity, while enhancing performance and design.
SmartRecruiters faces challenges in accessibility, integration, user experience, compliance, and requires improvements in tech support and feature robustness.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
 

Setup Cost

PeopleSoft's pricing is high and variable, with significant costs for licensing, setup, customization, and ongoing support.
SmartRecruiters pricing starts at $10,000 annually, varies by size and features, but offers discounts for non-profits.
 

Valuable Features

PeopleSoft excels in customization, integration, and scalability, offering user-friendly features for HR, finance, payroll, and comprehensive analytics.
SmartRecruiters provides an intuitive interface, effective sourcing, integration, and customization, making it adaptable and suitable for diverse organizations.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
 

Categories and Ranking

PeopleSoft
Ranking in Talent Acquisition
4th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
85
Ranking in other categories
ERP (8th), Activity Based Costing Software (4th), Benefits Administration (3rd), Talent Management (5th), Demand Management (1st)
SmartRecruiters
Ranking in Talent Acquisition
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Applicant Tracking and Recruiting Software (2nd)
 

Mindshare comparison

As of August 2025, in the Talent Acquisition category, the mindshare of PeopleSoft is 7.1%, down from 12.9% compared to the previous year. The mindshare of SmartRecruiters is 2.0%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Acquisition
 

Featured Reviews

IanCampbell - PeerSpot reviewer
Saves time through transclusion - using a single record across multiple modules
The most valuable feature is the module integration, which saves time through transclusion - using a single record across multiple modules. The user interface has improved significantly. The current client redesigns work centers per subsidiary business unit, making navigation more intuitive and easier for end users. Reporting and analytics capabilities have greatly improved.
SUMANTA  GHOSH - PeerSpot reviewer
A user-friendly tool that functions without any glitches
With SmartRecruiters, compatibility with other HRIS systems is an area with certain shortcomings that require improvement. SmartRecruiters is a tool that we use as an ATS platform in our company, but we manage the employee lifecycle with the help of SAP, and I don't see the integration of SmartRecruiters with SAP happening quite seamlessly, making it an area where improvements are required.
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Top Industries

By visitors reading reviews
Government
9%
University
9%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
13%
Healthcare Company
13%
Computer Software Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
What do you like most about SmartRecruiters?
The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool.
What needs improvement with SmartRecruiters?
With SmartRecruiters, compatibility with other HRIS systems is an area with certain shortcomings that require improvement. SmartRecruiters is a tool that we use as an ATS platform in our company, b...
 

Comparisons

 

Overview

 

Sample Customers

BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Atlassian, Aol, IBM, Napa, Skechers
Find out what your peers are saying about PeopleSoft vs. SmartRecruiters and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.