Try our new research platform with insights from 80,000+ expert users

SmartRecruiters vs Workday comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
SmartRecruiters improved efficiency and cost-effectiveness, reducing hiring time and increasing user satisfaction with its intuitive design.
Sentiment score
5.2
Transitioning to Workday from on-premises HR platforms improved engagement, saved time, and enhanced ROI satisfaction with competitive pricing.
 

Customer Service

Sentiment score
6.7
SmartRecruiters' support is praised for efficiency but faces criticism for ticketing; phone support is suggested for improvement.
Sentiment score
6.7
Workday's customer service is highly rated for quick responses and efficiency, though regional expertise in Korea needs improvement.
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
Senior people and systems analyst at B_labs & Mylo
 

Scalability Issues

Sentiment score
7.0
SmartRecruiters is scalable and flexible, supporting diverse organizations globally with tailored capabilities for recruitment and internal mobility.
Sentiment score
7.6
Workday excels in scalability, integrating seamlessly and efficiently with platforms for small to large enterprises, despite its cost.
 

Stability Issues

Sentiment score
8.1
SmartRecruiters is a reliable ATS with occasional minor issues, praised for stability and consistent performance in recruitment.
Sentiment score
7.9
Users praise Workday's stability, reliability, and efficient performance, despite occasional brief slowness or login issues, rating it highly.
 

Room For Improvement

SmartRecruiters faces challenges in accessibility, integration, user experience, compliance, and requires improvements in tech support and feature robustness.
Workday needs significant improvements in data handling, integration, UI, and functionality to better meet diverse user needs.
The initial implementation is a massive project that requires a lot of data cleanup and preparation tasks.
System Engineer at a retailer with 10,001+ employees
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
Senior people and systems analyst at B_labs & Mylo
However, going by the demo, I think it is quite simple to use.
Senior Analyst at Eos Intelligence
 

Setup Cost

SmartRecruiters pricing starts at $10,000 annually, varies by size and features, but offers discounts for non-profits.
Workday is a costly HCM solution with tiered pricing, offering value and ROI despite high fees for smaller organizations.
 

Valuable Features

SmartRecruiters provides an intuitive interface, effective sourcing, integration, and customization, making it adaptable and suitable for diverse organizations.
Workday excels with intuitive interface, robust reporting, seamless integration, and advanced analytics, efficiently managing payroll, benefits, and recruitment.
We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
System Engineer at a retailer with 10,001+ employees
Comparing Workday to other products, I am taking a positive note about Workday and it is the first priority that I suggested compared to Oracle or other products.
Senior Analyst at Eos Intelligence
The interface of Workday is superior.
Senior people and systems analyst at B_labs & Mylo
 

Categories and Ranking

SmartRecruiters
Ranking in Talent Acquisition
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Applicant Tracking and Recruiting Software (1st)
Workday
Ranking in Talent Acquisition
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
58
Ranking in other categories
Benefits Administration (1st), Talent Management (2nd), Cloud HCM (3rd)
 

Mindshare comparison

As of January 2026, in the Talent Acquisition category, the mindshare of SmartRecruiters is 2.6%, up from 2.0% compared to the previous year. The mindshare of Workday is 15.1%, down from 22.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Acquisition Market Share Distribution
ProductMarket Share (%)
Workday15.1%
SmartRecruiters2.6%
Other82.3%
Talent Acquisition
 

Featured Reviews

Anudeep Kamuni - PeerSpot reviewer
Global Lead - TA ops & Analytics | Strategy Growth & Leadership at a recreational facilities/services company with 10,001+ employees
Efficiently automates tasks but lacks certain features in terms of usability
There are a couple of areas of improvement. SmartRecruiter lacks certain features in terms of usability. For instance, we cannot move candidate profiles, interview feedback, notes, and activities related to one candidate when transitioning from one job to another. We have to manually copy and paste everything for that specific candidate. This is a significant drawback. Additionally, the filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager. This level of inaccuracy is unexpected for an application, especially for smaller organizations. It should have been corrected easily. Moreover, the CRM module lacks video reporting capabilities. These are some the biggest improvement I would like to see.
Eslam Abo Elnaga - PeerSpot reviewer
Senior people and systems analyst at B_labs & Mylo
Has improved HR process efficiency through intuitive workflows and responsive support
There is something that could be improved in Workday, specifically in the time tracking module. While I am not working on Workday now, I was a regional HRIS working for Egypt, Malta, India, and China. I mention these countries to relate to high population countries and companies. In our company, we use assigned work schedules for our teams. Because we work with the time tracking module, we need to assign shifts. In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually. While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself. I have requested this functionality many times. When extracting business processes awaiting actions report, I can select different processes in one box, hit okay, and the report comes up. However, the same functionality does not work for work schedule assigning. If implemented, it would help many people in companies with high populations and big teams.
report
Use our free recommendation engine to learn which Talent Acquisition solutions are best for your needs.
880,255 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
12%
Healthcare Company
10%
Government
10%
Financial Services Firm
9%
Manufacturing Company
10%
Financial Services Firm
9%
University
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise42
 

Questions from the Community

What do you like most about SmartRecruiters?
The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool.
What needs improvement with SmartRecruiters?
With SmartRecruiters, compatibility with other HRIS systems is an area with certain shortcomings that require improvement. SmartRecruiters is a tool that we use as an ATS platform in our company, b...
What is your primary use case for SmartRecruiters?
I use the solution in my company as an ATS platform. Our company uses it to manage the complete lifecycle of a candidate.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
What is your experience regarding pricing and costs for Workday?
If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add more features to your subscription, Workday becomes expensive. The solution is fl...
 

Comparisons

 

Overview

 

Sample Customers

Atlassian, Aol, IBM, Napa, Skechers
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about SmartRecruiters vs. Workday and other solutions. Updated: December 2025.
880,255 professionals have used our research since 2012.