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SmartRecruiters vs Workday comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
SmartRecruiters improved efficiency and cost-effectiveness, reducing hiring time and increasing user satisfaction with its intuitive design.
Sentiment score
5.7
Organizations saw substantial ROI improvements with Workday due to efficiency, cost savings, increased engagement, and data accessibility.
Around 30 to 40% of time has been saved in HR-related tasks such as onboarding, approvals, and reporting.
Network Security Engineer at Arrow PC Network Pvt Ltd
 

Customer Service

Sentiment score
6.7
SmartRecruiters' support is praised for efficiency but faces criticism for ticketing; phone support is suggested for improvement.
Sentiment score
6.6
Workday's customer service is generally responsive, but technical support feedback is mixed and international support needs improvement.
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
Senior people and systems analyst at B_labs & Mylo
Customer support is good.
Network Security Engineer at Arrow PC Network Pvt Ltd
 

Scalability Issues

Sentiment score
7.0
SmartRecruiters is scalable and flexible, supporting diverse organizations globally with tailored capabilities for recruitment and internal mobility.
Sentiment score
7.6
Workday offers scalable cloud solutions, ideal for mid to large enterprises, accommodating global user demands efficiently.
Since it is a cloud-based platform, it can handle increasing data and transactions without major challenges.
Network Security Engineer at Arrow PC Network Pvt Ltd
 

Stability Issues

Sentiment score
8.1
SmartRecruiters is a reliable ATS with occasional minor issues, praised for stability and consistent performance in recruitment.
Sentiment score
7.9
Users rate Workday highly for stability and reliability, noting rare minor issues but praising its performance and customization.
 

Room For Improvement

SmartRecruiters faces challenges in accessibility, integration, user experience, compliance, and requires improvements in tech support and feature robustness.
Workday requires enhancements in reporting, integration, UI, analytics, AI, and support while addressing high costs and complexity.
The system can be slow at times, especially when generating reports or loading large data.
Network Security Engineer at Arrow PC Network Pvt Ltd
If implemented, it would help many people in companies with high populations and big teams.
Senior people and systems analyst at B_labs & Mylo
Creating complex reports has a steep learning curve and often requires specified training.
System Engineer at a retailer with 10,001+ employees
 

Setup Cost

SmartRecruiters pricing starts at $10,000 annually, varies by size and features, but offers discounts for non-profits.
Workday's high pricing structure, based on headcount and modules, offers comprehensive value but raises sustainability concerns.
 

Valuable Features

SmartRecruiters provides an intuitive interface, effective sourcing, integration, and customization, making it adaptable and suitable for diverse organizations.
Workday excels in security, user interface, and data management, offering real-time reporting, automation, integrations, and efficient HR functionalities.
We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
System Engineer at a retailer with 10,001+ employees
Comparing Workday to other products, I am taking a positive note about Workday and it is the first priority that I suggested compared to Oracle or other products.
Senior Analyst at Eos Intelligence
The interface of Workday is superior.
Senior people and systems analyst at B_labs & Mylo
 

Categories and Ranking

SmartRecruiters
Ranking in Talent Acquisition
12th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Applicant Tracking and Recruiting Software (3rd)
Workday
Ranking in Talent Acquisition
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
59
Ranking in other categories
Benefits Administration (1st), Talent Management (2nd), Cloud HCM (2nd)
 

Mindshare comparison

As of April 2026, in the Talent Acquisition category, the mindshare of SmartRecruiters is 3.1%, up from 1.8% compared to the previous year. The mindshare of Workday is 13.3%, down from 22.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Acquisition Mindshare Distribution
ProductMindshare (%)
Workday13.3%
SmartRecruiters3.1%
Other83.6%
Talent Acquisition
 

Featured Reviews

Anudeep Kamuni - PeerSpot reviewer
Global Lead - TA ops & Analytics | Strategy Growth & Leadership at a recreational facilities/services company with 10,001+ employees
Efficiently automates tasks but lacks certain features in terms of usability
There are a couple of areas of improvement. SmartRecruiter lacks certain features in terms of usability. For instance, we cannot move candidate profiles, interview feedback, notes, and activities related to one candidate when transitioning from one job to another. We have to manually copy and paste everything for that specific candidate. This is a significant drawback. Additionally, the filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager. This level of inaccuracy is unexpected for an application, especially for smaller organizations. It should have been corrected easily. Moreover, the CRM module lacks video reporting capabilities. These are some the biggest improvement I would like to see.
Eslam Abo Elnaga - PeerSpot reviewer
Senior people and systems analyst at B_labs & Mylo
Has improved HR process efficiency through intuitive workflows and responsive support
There is something that could be improved in Workday, specifically in the time tracking module. While I am not working on Workday now, I was a regional HRIS working for Egypt, Malta, India, and China. I mention these countries to relate to high population countries and companies. In our company, we use assigned work schedules for our teams. Because we work with the time tracking module, we need to assign shifts. In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually. While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself. I have requested this functionality many times. When extracting business processes awaiting actions report, I can select different processes in one box, hit okay, and the report comes up. However, the same functionality does not work for work schedule assigning. If implemented, it would help many people in companies with high populations and big teams.
report
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Healthcare Company
10%
Construction Company
9%
Financial Services Firm
7%
Manufacturing Company
10%
Financial Services Firm
9%
University
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise42
 

Questions from the Community

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What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
 

Comparisons

 

Overview

 

Sample Customers

Atlassian, Aol, IBM, Napa, Skechers
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about SmartRecruiters vs. Workday and other solutions. Updated: April 2026.
891,869 professionals have used our research since 2012.