SAP Commerce Cloud and Oracle Commerce Cloud compete in the digital commerce space. Oracle Commerce Cloud has an upper hand due to its cloud-native architecture and superior scalability and performance enhancements.
Features: SAP Commerce Cloud offers flexible integration capabilities, personalization features, and a suite of commerce-specific tools. Oracle Commerce Cloud is recognized for advanced data analytics, built-in AI capabilities, and deeper automation potential.
Ease of Deployment and Customer Service: Oracle Commerce Cloud provides a straightforward deployment process and comprehensive support services. In contrast, SAP Commerce Cloud involves a more complex implementation, requiring additional technical resources despite excellent support.
Pricing and ROI: SAP Commerce Cloud has higher initial setup costs with significant long-term returns through customizations. Oracle Commerce Cloud, although perceived as more expensive due to cloud premiums, offers high ROI through reduced infrastructure needs and enhanced analytics, resulting in better long-term profitability.
| Product | Market Share (%) |
|---|---|
| SAP Commerce Cloud | 6.1% |
| Oracle Commerce Cloud | 2.7% |
| Other | 91.2% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 10 |
Oracle Commerce Cloud is a unified SaaS solution that helps commerce professionals to innovate quickly, with the ability to deliver connected, personalized experiences and drive customer engagement, sales, and loyalty across channels. Oracle Commerce Cloud includes a rich set of out-of-the-box applications encompassing administration, customer support, and web storefront capabilities. Backed by a set of RESTful APIs, each of the applications allows the integration of Commerce Cloud features into other applications and channels.
Oracle Commerce Cloud Features
Oracle Commerce Cloud has many valuable key features. Some of the most useful ones include:
Oracle Commerce Cloud Benefits
There are several benefits to implementing Oracle Commerce Cloud. Some of the biggest advantages the solution offers include:
SAP Commerce Cloud offers a robust platform for multi-channel e-commerce operations, providing seamless integration and customization for both B2B and B2C clients, supporting multinational enterprises with multiple storefronts.
SAP Commerce Cloud enables efficient e-commerce processes with features like a comprehensive promotion engine, support for multi-currency operations, and seamless ERP and CRM integration. Its user-friendly interface and dashboards enhance efficiency, while the platform's ability to support fast deployment and customization meets the dynamic needs of global businesses. Despite its strong capabilities, users indicate areas for improvement, such as smoother cloud transitions, more microservices support, better UI/UX, and integration with SAP. Pricing and the complexity of the customization process are additional considerations, with a need for improved payment options and multi-browser compatibility.
What are the key features of SAP Commerce Cloud?Industries leverage SAP Commerce Cloud for e-commerce enhancement, specifically utilizing it for streamlined product content management and integrating enhanced front-end interfaces like Angular. Hosting options on AWS or internally provide deployment flexibility. Agencies and freelancers collaborate with diverse clients, supplementing customer experience monitoring and web application integrations.
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