We performed a comparison between OpenText Real User Monitoring and Sentry based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The technical support is good at resolving issues."
"The most valuable feature is application performance monitoring."
"The reporting feature is good for us."
"Very easy to implement."
"Real User Monitor has improved our productivity."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The most valuable feature we have found with Sentry is the security that it provides."
"The stability is very good for Sentry and in general works well."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"The product performs well."
"It's a great visibility tool for the developer team."
"The solution is user-friendly."
"Great for capturing application performance metrics and error logs."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"This technology is considered to be older."
"We would like to see support for non-Windows environments."
"Some issues with login errors."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"The price could be lowered."
"I would like to have alert policies and alert conditions enhanced in the next release."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"The log centralization and analysis could be improved in Sentry."
"It would be nice if the product provided a map showing the users’ geographic location."
"I would like to see a role registration feature added."
"Lacks user metric tracking and the ability to create more dashboards."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
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OpenText Real User Monitoring is ranked 46th in Application Performance Monitoring (APM) and Observability with 8 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. OpenText Real User Monitoring is rated 6.2, while Sentry is rated 8.6. The top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, New Relic and AWS X-Ray. See our OpenText Real User Monitoring vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
