Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees
Real User
Top 10
Nov 15, 2024
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective.
It traps and analyzes end-user traffic going to the server. The agent acts as a trap before sending it to the server, analyzing it, and collating it with the internal monitoring data. This is external monitoring, not front-end monitoring. It's more like back-end monitoring, analyzing results with end-to-end monitoring. It's user transaction monitoring, making it difficult to implement. We have to attach this to match with the software due to its different nature. It's quite complex. The product is mostly used for end-to-end traffic monitoring.
Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees
Real User
Top 10
Oct 20, 2022
We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve our services. We have around 100 users.
Learn what your peers think about OpenText Real User Monitoring. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
Unit Manager | Management Systems and Automation at a tech services company with 1,001-5,000 employees
Real User
Jul 3, 2021
We use this solution for monitoring. We have a business service and want to know what users are choosing and what the errors are. We also use it to calculate the business level agreements with the user experience. We are an integration company.
We are a solution provider and the Micro Focus Real User Monitor is one of the products that we implement for our customers. They use it primarily for monitoring users and application performance.
CEO at a tech services company with 51-200 employees
Real User
Nov 4, 2019
The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools. Otherwise, there are many other products that score well on a standalone basis. Micro Focus has kind of lost their place in the APM market place, which they used to enjoy with their market reacquisition product.
Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user...
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective.
The solution is used for data center monitoring, real-time monitoring, and automation.
It traps and analyzes end-user traffic going to the server. The agent acts as a trap before sending it to the server, analyzing it, and collating it with the internal monitoring data. This is external monitoring, not front-end monitoring. It's more like back-end monitoring, analyzing results with end-to-end monitoring. It's user transaction monitoring, making it difficult to implement. We have to attach this to match with the software due to its different nature. It's quite complex. The product is mostly used for end-to-end traffic monitoring.
We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve our services. We have around 100 users.
My primary use case is to monitor how users are working with our applications.
Micro Focus Real User Monitor is used for monitoring users on a network.
We use this solution for monitoring. We have a business service and want to know what users are choosing and what the errors are. We also use it to calculate the business level agreements with the user experience. We are an integration company.
The primary use case is application monitoring.
We are a solution provider and the Micro Focus Real User Monitor is one of the products that we implement for our customers. They use it primarily for monitoring users and application performance.
The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools. Otherwise, there are many other products that score well on a standalone basis. Micro Focus has kind of lost their place in the APM market place, which they used to enjoy with their market reacquisition product.