OpenText Process Automation vs Oracle BPM comparison

OpenText and Oracle are both solutions in the Business Process Management (BPM) category. OpenText is ranked #17 with an average rating of 7.7, while Oracle is ranked #14 with an average rating of 8.0. OpenText holds a 0.7% mindshare in BPM, compared to Oracle’s 1.9% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 80% of Oracle users who would recommend it.

OpenText Process Automation

Read 10 OpenText Process Automation reviews

797 Views
470 Comparison Views

100% willing to recommend

Oracle BPM

Read 25 Oracle BPM reviews

1,370 Views
1,343 Comparison Views

80% willing to recommend

OpenText Process Automation

Oracle BPM

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Executive SummaryUpdated on Sep 21, 2025

Oracle BPM and OpenText Process Automation are contenders in the business process management software category. Oracle BPM appears to have an upper hand due to its top-notch integration capabilities and comprehensive feature set.

Features: Oracle BPM offers robust integration with a service-oriented architecture and supports BPMN 2.0 standards. Users value its process modeling and business rules capabilities. OpenText Process Automation emphasizes low-code development and has a scalable workflow, excelling in document management and process optimization features.

Room for Improvement: Oracle BPM users face a steep learning curve, especially with the ADF framework, and suggest improvements in integration flexibility and microservices support. OpenText Process Automation needs enhancements in its UI, mobile compatibility, and archival functionality. Both programs could benefit from simplified user engagement for Oracle and improved UI and mobile support for OpenText.

Ease of Deployment and Customer Service: Oracle BPM is mainly on-premises and criticized for slow technical support despite extensive documentation. OpenText offers flexible deployment options including cloud solutions and has more satisfactory support escalation procedures. Oracle's support struggles with production issue reproduction while OpenText handles service escalations more effectively.

Pricing and ROI: Oracle BPM is considered highly priced due to complex licensing and additional support costs but promises significant ROI post-implementation. OpenText is seen as mid-tier in pricing with reasonable licensing costs, lacking a SaaS model but stabilizing costs over time. Both require high initial investments yet offer substantial ROI, especially for large enterprises.

To learn more, read our detailed OpenText Process Automation vs. Oracle BPM Report (Updated: September 2025).

Buyer's Guide

OpenText Process Automation vs. Oracle BPM

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Process Automation

Ranking in Business Process Management (BPM)

17th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle BPM

Ranking in Business Process Management (BPM)

14th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of OpenText Process Automation is 0.7%, up from 0.4% compared to the previous year. The mindshare of Oracle BPM is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Oracle BPM	1.9%
OpenText Process Automation	0.7%
Other	97.4%

Business Process Management (BPM)

Featured Reviews

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

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Erick Kathurima

CIO at Clarinox Technologies

Helpful tool for business process management integration and a straightforward setup

Oracle BPM is used as a tool integrated into another system. It helps in business process management and the generation of reports, predominantly at the end of the month For any new deployment of any system, it helps in improving some efficiencies, which is the reason for having the system. It…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"Its customer support is reliable and easy to approach."

"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."

More OpenText Process Automation pros

"We selected this solution not only for the BPM but for the entire package."

"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."

"The solution provides extensive functionalities."

"One of the most valuable features is its user-friendly API, which simplifies the implementation of workflows, such as managing inbox tasks for specific users within BPM profiles."

"We have more than 800 distinct applications in our IT landscape. We had enough scalability and okay development cycles, and it has been enough to cover our backup operations and order management systems."

"This solution has given us a quick time to market, the ability to integrate with the rest of the corporate applications, and the ability to hire talent in low-cost locations."

"Our company is based around Oracle processes. It provides a lot of flexibility in its processes."

"One of the most valuable features of Oracle BPM is the workflow itself. It is quite intuitive."

More Oracle BPM pros

Cons

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"The integration could improve."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"OpenText needs improvements in its integration model to align with newer integration types."

"There is room for improvement in the pricing structure."

"The crucial missing element is the archival function."

"AppWorks could be improved by including BPM simulation."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

More OpenText Process Automation cons

"We have had some issues with version migration, from one version of processes to another. We would have to call Oracle Services but on a day to day, we didn't have any issues."

"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."

"Overall, the engine and the UI both have to be made lighter."

"It could have easier administration. It takes time to configure and deploy."

"Every time we roll out a new version of processes, we have to migrate to a new process. The process of this migration was not very smooth. We later decided that it would be easier for us to stop all processes, deploy a new version and then restart."

"The solution's licensing cost is very high."

"Their Case Management set of features is severely lacking and should be a target for immediate improvement dealing with unpredictable processes inside of organizations."

"From my knowledge of this solution, I don't see that the Oracle BPM includes features such as the growth of discovery and process mining."

More Oracle BPM cons

Pricing and Cost Advice

"The price is on the higher side."

"There is a user-based perpetual license."

"AppWorks is pretty expensive."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

"This solution is very expensive. You are charged per license and an additional 20% for support."

"The pricing is very expensive."

"As with all Oracle products, the licensing over VMware is an issue."

"We received the product packaged into the Oracle database solution."

"Oracle is good, but they're still expensive compared to other vendors."

"The pricing is significantly high, particularly for Brazil where fluctuations in the exchange rate between the dollar and the real can further increase the cost of Oracle licenses."

More Oracle BPM pricing and cost advice

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Top Industries

By visitors reading reviews

Insurance Company

16%

Financial Services Firm

10%

Government

Computer Software Company

14%

Financial Services Firm

12%

Wireless Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	7
Large Enterprise	10

Questions from the Community

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

See all answers

What needs improvement with Oracle BPM?

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more re...

See all answers

Comparisons

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Compared 26% of the time

Pega Platform vs OpenText Process Automation

Compared 18% of the time

Appian vs OpenText Process Automation

Compared 18% of the time

Mendix vs OpenText Process Automation

Compared 12% of the time

OutSystems vs OpenText Process Automation

Compared 9% of the time

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SAP Signavio Process Manager vs Oracle BPM

Compared 26% of the time

Camunda vs Oracle BPM

Compared 19% of the time

IBM BPM vs Oracle BPM

Compared 14% of the time

Apache Airflow vs Oracle BPM

Compared 11% of the time

AWS Step Functions vs Oracle BPM

Compared 9% of the time

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Product Reports

Buyer's Guide

OpenText Process Automation

September 2025

Download OpenText Process Automation product report

Buyer's Guide

Oracle BPM

September 2025

Download Oracle BPM product report

Also Known As

No data available

Oracle Business Process Management

Overview

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Oracle

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

Buyer's Guide

OpenText Process Automation vs. Oracle BPM

September 2025

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