OpenText Process Automation vs Oracle BPM comparison

OpenText and Oracle are both solutions in the Business Process Management (BPM) category. OpenText is ranked #18 with an average rating of 7.7, while Oracle is ranked #15 with an average rating of 8.0. OpenText holds a 0.5% mindshare in BPM, compared to Oracle’s 2.0% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 80% of Oracle users who would recommend it.

OpenText Process Automation

Read 10 OpenText Process Automation reviews

390 Views
167 Comparison Views

100% willing to recommend

Oracle BPM

Read 25 Oracle BPM reviews

1,404 Views
517 Comparison Views

80% willing to recommend

OpenText Process Automation

Oracle BPM

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Executive SummaryUpdated on Jun 19, 2025

Oracle BPM and OpenText Process Automation are competitors in the BPM software market. OpenText seems to have the upper hand due to its efficiency in automating complex processes and competitive pricing.

Features: Oracle BPM offers robust process modeling with BPMN 2.0 support, extensive metrics reporting, and advanced integration with third-party applications. OpenText Process Automation emphasizes quick development through low-code capabilities and strong document management, benefiting businesses transitioning from paper-based workflows.

Room for Improvement: Oracle BPM faces challenges with its complex learning curve and configuration needs, as well as external system integration. OpenText requires UI improvements, better integration models, and enhanced BPMN 2.0 functionality, with the absence of an archival function noted as a concern.

Ease of Deployment and Customer Service: Oracle BPM primarily deploys on-premises with some hybrid cloud options and has received mixed reviews on customer service responsiveness. OpenText provides flexible deployment across on-premises, hybrid, and cloud environments, with slightly better customer service ratings.

Pricing and ROI: Oracle BPM is considered expensive with cost concerns around its licensing models, yet users acknowledge considerable ROI when optimizing critical processes. OpenText's pricing is moderate with flexible licensing options, making it suitable for cost-sensitive enterprises.

To learn more, read our detailed OpenText Process Automation vs. Oracle BPM Report (Updated: June 2025).

Buyer's Guide

OpenText Process Automation vs. Oracle BPM

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Process Automation

Ranking in Business Process Management (BPM)

18th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle BPM

Ranking in Business Process Management (BPM)

15th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of OpenText Process Automation is 0.5%, up from 0.3% compared to the previous year. The mindshare of Oracle BPM is 2.0%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.

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Erick Kathurima

CIO at Clarinox Technologies Kenya

Helpful tool for business process management integration and a straightforward setup

Oracle BPM is used as a tool integrated into another system. It helps in business process management and the generation of reports, predominantly at the end of the month For any new deployment of any system, it helps in improving some efficiencies, which is the reason for having the system. It…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"One of the most useful features is the code is customizable, we can make it our own."

More OpenText Process Automation pros

"What I found most valuable in Oracle BPM is that it has a lot of out-of-the-box integrations. The solution also provides a lot of adapters which is very helpful."

"One of the most valuable features is its user-friendly API, which simplifies the implementation of workflows, such as managing inbox tasks for specific users within BPM profiles."

"I find the data lineage features most valuable."

"Currently, we define the tasks, and based on certain decision rules, the tool decides the task priorities and the time frame of the task."

"It is easy to use in a business processing suite."

"The most valuable feature is the complete workflow through the BPM, from making it available as a generated code based on the backend, deploying it in the test environment, and then going to production."

"It has developmental accelerators, which allow for virtually any customization needs which you may require."

"The processor management system is quite fast and scalable. We have 10 developers using this solution and it supports 25,000 users."

More Oracle BPM pros

Cons

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

"AppWorks could be improved by including BPM simulation."

"OpenText needs improvements in its integration model to align with newer integration types."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"The integration could improve."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"The solution needs to continue to enhance the low-coding feature within the product itself."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

More OpenText Process Automation cons

"The product must reduce its cost."

"You have to maintain it manually."

"Oracle BPM is hard to configure."

"The time it takes to get from deployment to production could be faster."

"Overall, the engine and the UI both have to be made lighter."

"There are delays in offering the latest technology, so there is a need to be more responsive to technological changes."

"Oracle BPM should allow integration with external, common APIs."

"Existing APIs in the product need to be fine-tuned, made more robust and flexible for adoption."

More Oracle BPM cons

Pricing and Cost Advice

"The price is on the higher side."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"AppWorks is pretty expensive."

"There is a user-based perpetual license."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."

"The pricing is very expensive."

"Oracle is good, but they're still expensive compared to other vendors."

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

"It's pried high, this solution is expensive."

"This solution is very expensive. You are charged per license and an additional 20% for support."

"As with all Oracle products, the licensing over VMware is an issue."

"We received the product packaged into the Oracle database solution."

More Oracle BPM pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Insurance Company

12%

Computer Software Company

11%

Media Company

Computer Software Company

15%

Financial Services Firm

15%

Wireless Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

See all answers

What needs improvement with Oracle BPM?

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more re...

See all answers

Comparisons

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Compared 25% of the time

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Compared 18% of the time

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Compared 14% of the time

Pega Platform vs OpenText Process Automation

Compared 13% of the time

Mendix vs OpenText Process Automation

Compared 11% of the time

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Compared 28% of the time

Camunda vs Oracle BPM

Compared 25% of the time

IBM BPM vs Oracle BPM

Compared 15% of the time

AWS Step Functions vs Oracle BPM

Compared 10% of the time

Apache Airflow vs Oracle BPM

Compared 8% of the time

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Product Reports

Buyer's Guide

OpenText Process Automation

June 2025

Download OpenText Process Automation product report

Buyer's Guide

Oracle BPM

June 2025

Download Oracle BPM product report

Also Known As

No data available

Oracle Business Process Management

Overview

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Oracle

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

Buyer's Guide

OpenText Process Automation vs. Oracle BPM

June 2025

Free Report: OpenText Process Automation vs. Oracle BPM

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