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OpenText Documentum Content Management vs Oracle Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
2nd
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Oracle Content Management
Ranking in Enterprise Content Management
11th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
Document Management Software (9th)
 

Mindshare comparison

As of June 2025, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 12.4%, up from 10.6% compared to the previous year. The mindshare of Oracle Content Management is 2.4%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.
Erick Kathurima - PeerSpot reviewer
Improves efficiency and offers reliability along with good flexibility
I have used Oracle in different places, especially in the IT industry, for several years since 2009. I have been in the IT industry for a long period of time. I have had a chance to interact with many systems, and I have been in touch with several programming languages, including the ones in Oracle. As a developer, I use Oracle Content Management as an enterprise tool to enable development. The solution's integration capabilities are doing very well because I work with many of them, and its APIs are flexible, good, and secure. I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"The most impactful thing is the size, which is almost 25 TB."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The most valuable feature of OpenText Documentum is the versioning."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"I recommend Documentum as it supports big systems and offers good integration."
"The reliability of the system is significant, creating a lot of trust among our customers."
"It's a comprehensive solution for managing documents within our organization's management framework."
"The product's initial setup phase was easy."
 

Cons

"OpenText Documentum's user interface could be improved a little bit."
"OpenText Documentum needs to improve its support."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"I would like to see performance improvements, especially regarding slow response times."
"It's difficult to manage and customize Documentum."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"The user interface can be a bit more intuitive."
"The only issue my company has with the tool is the licensing part, which is expensive."
"Oracle Content Management poses complexities in initial implementation and configuration."
"On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments."
 

Pricing and Cost Advice

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The price is considered affordable now."
"The product is expensive."
"It is quite an expensive product."
"OpenText Documentum's pricing is good."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The tool's licensing part is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Government
12%
Computer Software Company
12%
Manufacturing Company
8%
Financial Services Firm
13%
Manufacturing Company
12%
Government
12%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What do you like most about Oracle Content Management?
It's a comprehensive solution for managing documents within our organization's management framework.
What needs improvement with Oracle Content Management?
On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments. Multiple instances need to be set up and configured. In the cloud environ...
What is your primary use case for Oracle Content Management?
I use Oracle Content Management for multiple projects, applications, and vendors.
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
Oracle Document and Process Cloud, Oracle Content and Experience Cloud
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA
Find out what your peers are saying about OpenText Documentum Content Management vs. Oracle Content Management and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.