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Office 365 vs Workplace by Facebook comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Office 365
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
153
Ranking in other categories
Content Collaboration Platforms (1st)
Workplace by Facebook
Average Rating
7.8
Reviews Sentiment
8.4
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (7th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Office 365 is designed for Content Collaboration Platforms and holds a mindshare of 8.6%, up 6.3% compared to last year.
Workplace by Facebook, on the other hand, focuses on Enterprise Social Software, holds 3.1% mindshare, down 3.2% since last year.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Office 3658.6%
Google Workspace8.1%
Dropbox Business - Enterprise7.9%
Other75.4%
Content Collaboration Platforms
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Workplace by Facebook3.1%
Slack Business - Enterprise9.8%
Microsoft Teams7.1%
Other80.0%
Enterprise Social Software
 

Featured Reviews

Anubrata Ghosh - PeerSpot reviewer
Technical Manager at Landmark Group
Teams streamlines collaboration but Outlook experiences occasional slowness on Mac
Teams is a really good collaboration tool. You can work basically at any part of the world and communicate and collaborate with anybody, as long as they are connected to the internet. It helps with remote work, and although I don't work remotely, I have offices in Dubai and different geographical locations. It helps me connect with my colleagues and team who are not in the same geography as I am in Bangalore. Teams can facilitate team meetings, screen sharing, and organizing meetings.Regarding security, we have two-factor authentication governed by organizational policy. When trying to login to Office 365, Teams, or any Office 365 app, we are required to provide a password and use Microsoft Authenticator to sign in using a code. This is how two-factor authentication is implemented in our organization. Office 365 offers a suite of apps including OneNote, though I don't use it very often. In terms of integration with Microsoft ecosystem, it offers everything needed to get work done without any hassle.
Aryan Singh1 - PeerSpot reviewer
Product Manager at Infozion
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Office 365 has significantly enhanced collaboration and productivity through integrated tools like Teams, Excel, and Power BI."
"The most valuable feature of Office 365 is automatic saving, because if something happens on the computer your work is saved."
"The cloud storage and real-time collaboration features are incredibly valuable."
"Practically, we could implement remote learning very fast, and it was very helpful, Teams especially."
"If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365."
"The scheduling capabilities of Microsoft Teams are particularly helpful, allowing me to create internal teams and organize project-related communications."
"It's easy to expand and add new things like Google Docs and new PowerPoints."
"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."
"The product was easy to use."
"The biggest lesson we have learned from working with Workplace is that we should have made the change a lot earlier."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
"Storage is the best thing about the solution."
"A full-featured collaboration tool that is as easy to use as Facebook."
"The tool's integration feature benefited the workflow...it helped centralize communication."
 

Cons

"Technical support from Microsoft really needs to improve because sometimes we have cases that drag on for months."
"I haven't used Copilot too much because I don't have a license for that at the moment."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"The value received is limited because I still rely on many third parties to do my work; it's not enough just to have Office 365, as I'm still dependent on some external tools."
"Security is still complex, but the admin console improving."
"The scalability is okay. However, we have such a large organization, and because IT has to enact it, it takes a while to do each one by one."
"The price is getting more and more expensive."
"It needs improvements around its compatibility with non-Microsoft products."
"There needs to be a restriction on who can download content."
"The product should allow users to assign tasks and automate processes."
"The conferencing feature does not work well with multiple parties or locations."
"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."
"The implementation could be made easier."
"The conferencing feature does not work well with multiple parties or locations."
 

Pricing and Cost Advice

"Licensing fees are paid on a monthly basis, or we prepay them."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"The pricing is not really high, but one can get the software with the license key for free."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"The price of Office 365 is very expensive."
"Licensing, billing, and accounting are available from the management interface."
"​The pricing/licensing is easy to manage."
"The solution seemed expensive to me."
"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."
"The regular package costs us $4 per user per month."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
Construction Company
10%
Outsourcing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise30
Large Enterprise70
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experie...
What is your primary use case for Office 365?
Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in ...
What needs improvement with Workplace by Facebook?
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvem...
What is your primary use case for Workplace by Facebook?
I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...
What advice do you have for others considering Workplace by Facebook?
In our company, we integrate with Workplace through Facebook's tools that were provided to us, and it is there that we created a middleware system for communication back and forth. Whatever data we...
 

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
Facebook Workplace, Facebook at Work
 

Overview

 

Sample Customers

Me & the Bees Lemonade
Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms. Updated: April 2026.
892,868 professionals have used our research since 2012.