Office 365 vs Workplace by Facebook comparison

The compared Microsoft and Meta solutions aren't in the same category. Microsoft is ranked #2 in CCP , with an average rating of 8.6, and holds a 6.3% mindshare in the category. Meta is ranked #9 in ESS , with an average rating of 7.8, and holds a 3.2% mindshare. Additionally, 94% of Microsoft users are willing to recommend the solution, compared to 100% of Meta users who would recommend it.

Office 365

Read 100 Office 365 reviews

1,819 Views
924 Comparison Views

94% willing to recommend

Workplace by Facebook

Read 5 Workplace by Facebook reviews

299 Views
220 Comparison Views

100% willing to recommend

Office 365

Workplace by Facebook

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Office 365 and Workplace by Facebook based on real PeerSpot user reviews.

Find out what your peers are saying about Dropbox, Microsoft, Google and others in Content Collaboration Platforms.

To learn more, read our detailed Content Collaboration Platforms Report (Updated: April 2025).

Buyer's Guide

Content Collaboration Platforms

April 2025

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Helped 850,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Office 365

Average Rating

8.6

Number of Reviews

100

Ranking in other categories

Content Collaboration Platforms (2nd)

Workplace by Facebook

Average Rating

7.8

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

Enterprise Social Software (9th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Office 365 is designed for Content Collaboration Platforms and holds a mindshare of 6.3%, down 6.5% compared to last year.
Workplace by Facebook, on the other hand, focuses on Enterprise Social Software, holds 3.2% mindshare, down 3.9% since last year.

Content Collaboration Platforms

Enterprise Social Software

Featured Reviews

Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

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Aryan Singh1

Product Manager at Infozion

Offers good integration features but needs to offer more flexibility in the language option offered

There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There's a lot there in terms of apps and features."

"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."

"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."

"I like Office 365's usability."

"My primary use case is for preparing presentations to teach, often on PowerPoint."

"It's nice that it's an all-in-one solution and everything is all in one place."

"The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved."

"The most valuable features of Office 365 are Word, PowerPoint, Excel, and Teams. Teams helped us to collaborate more through its call and document sharing features."

More Office 365 pros

"Storage is the best thing about the solution."

"The product was easy to use."

"The tool's integration feature benefited the workflow...it helped centralize communication."

"A full-featured collaboration tool that is as easy to use as Facebook."

"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."

Cons

"Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365."

"The online applications have limited functionality compared to the local applications."

"They should do more testing before product releases."

"In the next release, I would like to have a more intuitive tutorial."

"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."

"Their support is so terrible and unusable except during dire emergencies."

"Microsoft Word is a little bit left behind regarding the tools it has."

"If two people update the same file, it causes issues."

More Office 365 cons

"The implementation could be made easier."

"The conferencing feature does not work well with multiple parties or locations."

"The product should allow users to assign tasks and automate processes."

"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."

"There needs to be a restriction on who can download content."

Pricing and Cost Advice

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"I think that we pay $9.99 USD per user, monthly."

"The price of Office 365 is very expensive."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"Licensing fees are paid on a monthly basis, or we prepay them."

More Office 365 pricing and cost advice

"The regular package costs us $4 per user per month."

"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."

"The solution seemed expensive to me."

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Top Industries

By visitors reading reviews

Educational Organization

77%

Computer Software Company

Financial Services Firm

Government

Financial Services Firm

14%

Computer Software Company

12%

Comms Service Provider

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Office 365?

I am not aware of the cost at work, but the cost for personal use has increased significantly and feels expensive.

See all answers

What needs improvement with Office 365?

Moving from the original Outlook to Outlook 365 was problematic because I couldn't transfer a lot of my previous emails. This is an area where improvement is needed to make the transition smoother....

See all answers

What is your primary use case for Office 365?

I use Office 365 ( /products/office-365-reviews ) strictly for sales. As a small office, we utilize products like Outlook and Word.

See all answers

What do you like most about Workplace by Facebook?

The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access.

See all answers

What needs improvement with Workplace by Facebook?

See all answers

What is your primary use case for Workplace by Facebook?

I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...

See all answers

Comparisons

Google Workspace vs Office 365

Compared 34% of the time

Amazon WorkDocs vs Office 365

Compared 11% of the time

Atlassian Confluence vs Office 365

Compared 8% of the time

Box vs Office 365

Compared 7% of the time

Microsoft OneDrive vs Office 365

Compared 7% of the time

More Office 365 Competitors

Yammer vs Workplace by Facebook

Compared 100% of the time

More Workplace by Facebook Competitors

Product Reports

Buyer's Guide

Office 365

April 2025

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Buyer's Guide

Enterprise Social Software

May 2025

Download Workplace by Facebook product report

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Facebook Workplace, Facebook at Work

Overview

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Facebook Workplace is a dedicated and secure space for companies to connect, communicate and collaborate. Organizations of all sizes can use familiar Facebook features such as News Feed, groups, messages and events to get things done.

Sample Customers

Me & the Bees Lemonade

Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products

Buyer's Guide

Content Collaboration Platforms

April 2025

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We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.