Office 365 vs Workplace by Facebook comparison

The compared Microsoft and Meta solutions aren't in the same category. Microsoft is ranked #1 in CCP , with an average rating of 8.6, and holds a 9.9% mindshare in the category. Meta is ranked #7 in ESS , with an average rating of 7.0, and holds a 3.3% mindshare. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 100% of Meta users who would recommend it.

Office 365

Read 152 Office 365 reviews

3,965 Views
2,894 Comparison Views

95% willing to recommend

Workplace by Facebook

Read 5 Workplace by Facebook reviews

534 Views
454 Comparison Views

100% willing to recommend

Office 365

Workplace by Facebook

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Executive Summary

We performed a comparison between Office 365 and Workplace by Facebook based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms.

To learn more, read our detailed Content Collaboration Platforms Report (Updated: March 2026).

Buyer's Guide

Content Collaboration Platforms

March 2026

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Helped 884,371 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Office 365

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

152

Ranking in other categories

Content Collaboration Platforms (1st)

Workplace by Facebook

Average Rating

7.8

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

Enterprise Social Software (7th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Office 365 is designed for Content Collaboration Platforms and holds a mindshare of 9.9%, up 4.9% compared to last year.
Workplace by Facebook, on the other hand, focuses on Enterprise Social Software, holds 3.3% mindshare, down 3.7% since last year.

Content Collaboration Platforms Mindshare Distribution
Product	Mindshare (%)
Office 365	9.9%
Google Workspace	8.9%
Dropbox Business - Enterprise	8.4%
Other	72.8%

Content Collaboration Platforms

Enterprise Social Software Mindshare Distribution
Product	Mindshare (%)
Workplace by Facebook	3.3%
Slack Business - Enterprise	11.2%
Microsoft Teams	8.4%
Other	77.1%

Enterprise Social Software

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Collaboration has transformed how our teams work and Copilot now drives faster daily decisions

The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

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Aryan Singh1

Product Manager at Infozion

Offers good integration features but needs to offer more flexibility in the language option offered

There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."

"Teams is a really good collaboration tool; you can work basically at any part of the world and communicate and collaborate with anybody, as long as they are connected to the internet."

"The cloud service and Skype are the most valuable features."

"Office 365 is the best business platform for startups or small companies."

"It's inexpensive to license."

"The valuable features of Office 365 include easy integration with different platforms, and it's the standard solution because almost all people use this Microsoft Office solution."

"Office 365 is scalable and easy to integrate with APIs, which is very beneficial for the operations we conduct."

"The features I find most valuable in Office 365 include its user-friendly interface; we use Outlook, Teams, and SharePoint for various tasks, and overall, it is helpful."

More Office 365 pros

"Storage is the best thing about the solution."

"The product was easy to use."

"A full-featured collaboration tool that is as easy to use as Facebook."

"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."

"The tool's integration feature benefited the workflow...it helped centralize communication."

Cons

"Their support is so terrible and unusable except during dire emergencies."

"I'm not sure if there are areas of improvement. For us, it's working quite well."

"We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files."

"Constantly evolving with new features, which can be challenging for users."

"Sometimes the synchronization between the desktop and online is a little bit slow."

"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."

"The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question."

"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."

More Office 365 cons

"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."

"There needs to be a restriction on who can download content."

"The conferencing feature does not work well with multiple parties or locations."

"The product should allow users to assign tasks and automate processes."

"The implementation could be made easier."

Pricing and Cost Advice

"The pricing/licensing is easy to manage."

"The pricing is not really high, but one can get the software with the license key for free."

"I think that we pay $9.99 USD per user, monthly."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"Licensing fees are paid on a monthly basis, or we prepay them."

More Office 365 pricing and cost advice

"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."

"The solution seemed expensive to me."

"The regular package costs us $4 per user per month."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Marketing Services Firm

Outsourcing Company

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	62
Midsize Enterprise	29
Large Enterprise	70

No data available

Questions from the Community

What is your experience regarding pricing and costs for Office 365?

My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.

See all answers

What needs improvement with Office 365?

Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experie...

See all answers

What is your primary use case for Office 365?

Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in ...

See all answers

What needs improvement with Workplace by Facebook?

See all answers

What is your primary use case for Workplace by Facebook?

I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...

See all answers

What advice do you have for others considering Workplace by Facebook?

In our company, we integrate with Workplace through Facebook's tools that were provided to us, and it is there that we created a middleware system for communication back and forth. Whatever data we...

See all answers

Comparisons

Google Workspace vs Office 365

Compared 45% of the time

Symphony vs Office 365

Compared 11% of the time

Dropbox Business - Enterprise vs Office 365

Compared 7% of the time

Microsoft OneDrive for Business vs Office 365

Compared 4% of the time

Amazon WorkDocs vs Office 365

Compared 4% of the time

More Office 365 Competitors

Yammer vs Workplace by Facebook

Compared 32% of the time

Slack Business - Enterprise vs Workplace by Facebook

Compared 24% of the time

Jive vs Workplace by Facebook

Compared 20% of the time

Atlassian Confluence vs Workplace by Facebook

Compared 12% of the time

ChatWork vs Workplace by Facebook

Compared 12% of the time

More Workplace by Facebook Competitors

Product Reports

Buyer's Guide

Office 365

February 2026

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Buyer's Guide

Enterprise Social Software

February 2026

Download Workplace by Facebook product report

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Facebook Workplace, Facebook at Work

Overview

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Facebook Workplace is a dedicated and secure space for companies to connect, communicate and collaborate. Organizations of all sizes can use familiar Facebook features such as News Feed, groups, messages and events to get things done.

Sample Customers

Me & the Bees Lemonade

Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products

Buyer's Guide

Content Collaboration Platforms

March 2026

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Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms. Updated: March 2026.

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We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.