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Office 365 vs Workplace by Facebook comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Office 365
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
152
Ranking in other categories
Content Collaboration Platforms (1st)
Workplace by Facebook
Average Rating
7.8
Reviews Sentiment
8.4
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (7th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Office 365 is designed for Content Collaboration Platforms and holds a mindshare of 9.9%, up 4.9% compared to last year.
Workplace by Facebook, on the other hand, focuses on Enterprise Social Software, holds 3.3% mindshare, down 3.7% since last year.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Office 3659.9%
Google Workspace8.9%
Dropbox Business - Enterprise8.4%
Other72.8%
Content Collaboration Platforms
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Workplace by Facebook3.3%
Slack Business - Enterprise11.2%
Microsoft Teams8.4%
Other77.1%
Enterprise Social Software
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.
Aryan Singh1 - PeerSpot reviewer
Product Manager at Infozion
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Office 365 has many new features compared to previous versions, such as updated graphs and PowerPoint templates, and it is mostly updated automatically, reducing the need for manual updates."
"The Copilot integration in Office 365 stands out by providing various different kinds of support to daily users utilizing AI help on other products."
"Collaboration tools such as Teams are very useful, especially when managing our projects and gathering feedback from stakeholders."
"Office 365 is particularly valuable for collaboration, reporting, and documentation related to compliance."
"Office 365 enhances productivity in the mining industry by aiding with data analysis; it is crucial for daily activities, providing support in making reports, presentations, and conducting data analysis."
"The product helps us be more efficient. It helps us to have a standardized way of doing things."
"We have greater ability to communicate and work on projects much more efficiently."
"It is an excellent platform for teamwork."
"Storage is the best thing about the solution."
"A full-featured collaboration tool that is as easy to use as Facebook."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
"The tool's integration feature benefited the workflow...it helped centralize communication."
"The product was easy to use."
 

Cons

"They should reduce the license fees....otherwise its the best office solution till date from the Microsoft."
"There was a problem with the owner of a Team; although it was listed as an owner, he couldn't do whatever an owner can do."
"Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application."
"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."
"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."
"Be sure you understand ADFS and, if you decide to go with it, what you get and don't get with it."
"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"The implementation could be made easier."
"There needs to be a restriction on who can download content."
"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."
"The conferencing feature does not work well with multiple parties or locations."
"The product should allow users to assign tasks and automate processes."
 

Pricing and Cost Advice

"I think that we pay $9.99 USD per user, monthly."
"The pricing is not really high, but one can get the software with the license key for free."
"Licensing, billing, and accounting are available from the management interface."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"The price of Office 365 is very expensive."
"​The pricing/licensing is easy to manage."
"The solution seemed expensive to me."
"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."
"The regular package costs us $4 per user per month."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Marketing Services Firm
9%
Outsourcing Company
9%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise29
Large Enterprise70
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experie...
What is your primary use case for Office 365?
Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in ...
What needs improvement with Workplace by Facebook?
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvem...
What is your primary use case for Workplace by Facebook?
I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...
What advice do you have for others considering Workplace by Facebook?
In our company, we integrate with Workplace through Facebook's tools that were provided to us, and it is there that we created a middleware system for communication back and forth. Whatever data we...
 

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
Facebook Workplace, Facebook at Work
 

Overview

 

Sample Customers

Me & the Bees Lemonade
Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms. Updated: March 2026.
884,933 professionals have used our research since 2012.